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This has been a nightmare
I felt really uncomfortable here. The owners were nice up until they got my money. When my dad first got here, he was talking and had life to him. After a few days, he just stopped talking altogether. I would visit him every day and usually asked if he ate anything, drank anything, and if he slept okay. They were upset with me and even started yelling at me! I was told I asked too many questions. Since it is only two people taking care of four residents 24/7, I feel like they’re just tired. I know it was a hassle for them because my Father was immobile and it created a lot of work for them. One night when I went to visit him, I gave him something small to drink and left. I didn’t realize he threw up and when I came back the next day, I was yelled at yet again for giving him something to drink and it wasn’t me that had to pick it up. It was clear that they were annoyed and from there on out, I was afraid to ask any more questions. It really made me sick to my stomach. I’m sure this is a good place for people who are walking and talking because it’s less of a strain on the owners. The other 3 residents and their families all seemed happy. I would not recommend this facility and I hope this prevents other families from having the same horrific experience as me.
A Caring Environment
First their home is spotless. Irene and Charlie the owners are the care givers. They are very accommodating to the patient’s family and went out of their way to make sure that our family member got as much help as she needed…They also work well with the hospice teams and communicated to us any updates on our family member’s condition. They are very sincere in their work and really care about the welfare and comfort of their residents....
My dad has been under their care for last 3 years. The wonderful care and Love they give to their patients is outstanding. The patients and home are kept impeccable. You can't find another home better then this. They are the best of the best.
Irene and Charlie have provided a safe and wonderful environment for my mother and father. My parents have very much enjoyed their experience at Carefree Heights Assisted living. My father is a late stage Alzheimer patient and my mother is immobilized. I cannot say enough good things about the caring and sensitive manner in which they treat my parents. I recommend Carefree Heights Assisted Living without hesitation.
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