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Customer Reviews

We recently toured this community for the increased needs of a friend. The individual rooms were very spacious, including a refrig and microwave. The staff were very friendly to us and knowledgable about dementia issues. The location was also good. This community was the most expensive we had looked at and due to limited funds decided against it.

Good facility - would benefit from 24/7 MA or Nurse staff on the floors

BrightStar is a fairly new facility that succeeds in employing people who really care. The food is excellent, and they earn points for checking on residents often throughout the day and successfully encouraging them to participate in activities, which a lot of facilities say they will, but really don't. Caregivers strive to meet expectations and the only area of improvement I can see is that they’d benefit from additional hands-on oversight, training, and follow through (from someone with formal training and experience in medical assisting) to ensure care plans are being followed. Also, there have been times when my mom’s care could have been better and we would have felt more reassured if there had been a floor nurse or MA on site 24/7 dispensing all medications and overseeing and documenting medical issues. Both the director and facility nurse are wonderful, dedicated people, but they wear too many administrative hats already to take on the additional tasks of dispensing meds, hands-on training and follow-through that’s needed especially on the memory care floor.

Great staff

The staff here is great and they are very attentive to the residents. It is a small, tight knit community, so there is a family atmosphere. The facility is modern and nicely decorated and always clean.

Very nice looking memory care

We toured this community while looking into care options for a loved one. BrightStar Senior Living seemed like a very nice community. It was a new building, and all of the furnishings seemed well appointed and modern. We looked at the memory care section, and I thought the level of care looked very impressive. They had a very high caregiver to resident ratio. It was one of the more expensive options we saw, but the level of care and quality of the facility looked top notch.

we love them!

We really love BrightStar Senior Living. It is a really small facility where my mother can get good special attention. The staff there is really wonderful.

The only area for improvement I have noticed (which is very minor) is that when we visit in the evening, sometimes it is hard to get out of there. They have a security system in place (which is good, of course) which causes us to have to hunt down a staff member to let us out when we are ready to leave, and that can take a while sometimes.

Other than that, everything has been great and we would highly recommend them.

The best way i can put it

All though In have not been involved with this community very long I think so far so good. It is to early to determine whether the care is adequate, but it seems okay for the time being.

Brightstar is a new Assisted Living community.
The staff is enthusiastic and caring. The facility is well suited for mom's needs.

Review of Brightstar Senior Living in Madison, WI

Brightstar has an amazing staff hat really cares about the community of people who live there. Their programs and outings are well planned and very enjoyable. Families are always welcome. I never have to worry about my mom, and thats wonderful.

Overall I'm happy with BrightStar Sen...

Overall I'm happy with BrightStar Senior Living. The staff is good and they really try to accommodate the wellness portion. I expected more after we moved in. From how things seemed when we toured, they were great and talked up being able to cater and give more one on one care and attention, but weren't able to meet that after we moved in. They really do try though, however there has been a lot of turn over. They have a physician that comes in, which is a large benefit. The activity director is fabulous. They work hard to get people out of their rooms and involved in the wonderful activities. Overall I'm happy with the services and care my mother is receiving.

Great Place for Respite

I am the primary care giver for my 89 year mother. I needed a place to take her for a week while I went on a short vacation. We looked at four places in our neighborhood and decided on Bright Star. Bright Star was not the cheapest, in fact it was the most expensive, but the facility was new, well appointed and the staff were helpful and attentive. I would not hesitate to recommend Bright Star to anyone looking for long stay or respite. We will definitely be coming back.

Review of Bright Star Senior Living

I am so happy with the facility and especially the wonderful care my husband receives at Brightstar. From the director and nurse down through the CNA's and housekeeping, everyone treats my husband like family. The devotion to his care and well being is amazing. Spectacular!

Review for BrightStar Senior Living in Madison, WI

I feel very comfortable having my sister there. I am very impressed with this community. Lots of activities, field trips, great food, wonderful care, beautiful setting, very friendly and caring staff. Nurse Robyn is awesome. Bonnie is awesome. Activity director Maria is awesome. I like the size, small with good care ratio! Like the apartment, and everyone has their own bathroom.

Beautiful facility, friendl...

Beautiful facility, friendly and caring staff. VERY pricey!

Loved it. The rooms are br...

Loved it. The rooms are brand new and nice. The director and employees very nice, very professional, and very helpful. A little nervous about things being priced separately, as I don't want any surprises. I think my mom could be very happy here.

Sounded amazing, but due to...

Sounded amazing, but due to the cost (and a little the location), I opted not to even visit.

From the Community

BrightStar Senior Living of Madison is a premium, small footprint assisted living and memory care community licensed at the highest level to deliver the utmost in Clinical Excellence. We serve residents with complex health needs and help them continue their life journey in a beautiful, enriching and person-centered environment.

City info

Madison is a large city covering 94.03 square miles. It's easy to get to places by walking or biking. Seniors will appreciate the numerous housing facilities and veteran's facilities that the city has to offer. The weather is also beautiful with there being more warm months than cold months throughout the entire year.

- Walkability score: Madison has a walkscore of 49. The most walkable neighborhoods include State Langdon, Downtown and Vilas.

- Average age in the zip: In 2014, Madison had a population of 245,691. The median age at the time was 30.7.

- # of senior housing facilities in the zip: There are over 15 housing facilities in Madison, and hundreds more in neighboring cities. Rates start at $1,599 and go up to $3,513.

- Average weather info: The warm season lasts for 3.9 months and the cold season lasts for 3.2 months. During summer months, the average daily high temperature is about 71 degrees Fahrenheit. During winter months, the average daily low temperature is about 13 degrees Fahrenheit. The weather is partly cloudy year round, but the summers are quite warm and wet. The winters are freezing cold.

- Veteran's facilities in the area: There are several veteran's facilities in Madison, WI. Popular options include the Madison Vet Center and Dane County Veteran's Services Office. Although the normal working hours of Madison Vet Center is from 8:00am to 4:30pm Monday through Friday, special arrangements can also be made.


Getting to and from various destinations is a piece of cake in Madison, WI, as there are a vast array of transportation services. There's several popular bus routes, and rail lines that go through Madison and to other cities. Those who are transiting when public transit systems are closed will find plenty of taxi companies and ride sharing services at their fingertips.

- Transit/ bus score: The transit score is 38 and the bike score is 73. While Madison only has some public transportation services, it is a very bikeable city.

- Buses: Metro Transit operates in Madison, WI. There are 12 popular routes available that go everywhere in the city. Senior citizens are also eligible to ride the buses at discounted rates.

- Trains: There are quite a few rail lines that go through Madison, like the Middletown Polar Express Ride. There are 7 train stations in Madison, and cities connected to Madison by train include Boston, New York, Detroit, La Crosse, Ann Arbor, Denver, Houston, Eau Claire, St. Paul and Indianapolis.

- Taxis: Several taxi companies operate in this city. Popular options include Madison Taxi, Union Cab of Madison Cooperative and Green Cab of Madison Inc.

- Ride shares: Uber and Lyft both operate in Madison.

Health and Safety

In terms of safety, the crime rate in this city is fairly high. However, a majority of the crimes are non-violent property crimes. There are quite a few hospitals and medical centers in the area.

- Hospitals in the area: Quite a few hospitals are in Madison. Some options include the UW Hospital and Clinics and William S. Middleton Memorial Veteran's Hospital.

- Crime rate in the zip: The crime rate in Madison is fairly high. There's a crime rate of 3.60 per 1,000 residents. Annually, 7,235 property crimes and 895 violent crimes are reported. Madison is safer than 16% of other U.S. cities.

Sports and leisure

It's not hard to stay active and healthy in Madison. There are plenty of different recreational facilities and centers in the city. Some are private facilities that require a pass while others are public facilities and are free to use. Residents can also joins gym in order to meet other like-minded people who are interested in getting fit.

- Golf courses near by: Play golf at quite a few number of courses scattered all across the city. Popular courses include Odana Hills Golf Course, Glenway Golf Course and Yahara HIlls Golf Course.

- Tennis courts/clubs near by: There are quite a few public tennis courts in Madison. They include Elver Park Tennis Courts, West High School Tennis Courts and Rennebohm Tennis Court. There's also Nielsen Tennis Stadium. This sport venue features both indoor and outdoor tennis courts and racquetball courts.

- Gyms near by - senior friendly (aerobics): Numerous gyms offer senior-friendly classes and activities. Popular gyms include Planet Fitness, Capital Fitness, Madtown Fitness and Pinnacle Health and Fitness.

Shopping and entertainment

There are plenty of things to do in Madison WI. There are a lot of entertainment centers around. Residents can easily find places to shop, dine, watch movies and borrow books. A number of attractions in Madison also keep residents busy. There's zoos, parks and many other interesting places to go.

- Clothes Shopping nearby: Several shopping malls are in Madison, WI. Popular ones include West Towne Mall, East Towne Mall and Hilldale Shopping Center.

- Grocery stores: Buy groceries from popular grocery stores like Woodman's Food Market, Metcalfe's Market and Fresh Madison Market. There are plenty of places to get fresh produce and meat year round everywhere in the city.

- Other restaurants: Graft and L'Etoile are both popular fine dining establishments. The Old Fashioned is also an excellent tavern and has a large selection of beers.

- Movie theaters: Watch newly-released movies on big screens at a variety of movie theaters. Popular options include the Marcus Point Cinema, Silver Market Square Theater and The Marquee Cinema UW Madison.

- Libraries: Borrow books and movies at various branches of Madison Public Library. Other popular libraries include South Madison Library, Steenbock Memorial Library and Memorial Library.

- Attractions: Visit the animals at Henry Vilas Zoo. The Wisconsin Historical Museum and Olbrich Botanical Gardens are also popular attractions in this city. Enjoy the beach at Warner Park.

Religious facilities

Easily find a place of worship at one of the many religious facilities in Madison, WI. There are plenty of religious groups.

- Religious facilities nearby: Popular churches include High Point Church, The Vine Church, First United Methodist Church and Door Creek Church. There's also places of worship for other religions, like Temple Beth El and Mandir of Madison.