We are calling you now to better understand your needs.
- Pets Allowed
- hospice care assistance
- Bathing, Grooming, Hygiene
- Light Housekeeping
- Meal Preparation
- Companionship & Conversation
- Care For Pets
- Respite Care
- 24 hour care
- Post-Operative Care
- Toileting & Incontinence Care
- Medication Reminders
Unprofessional and uncaring
I had been using BrightWatch but have found then to be unprofessional and caring more about protecting themselves than a patient. I had a caregiver who gave out Medical information in breach of HIPAA rules that caused problems. Then after being told several times by written doctor orders and myself, ignored the need for a "low Sodium" diet and fed, bacon, hot dogs and processed food to a dementia patient who had to be hospitalized because of excess fluid. Then the caregiver opened a legal document which she had no business doing and then when caught blamed the dementia patient who does not remember or understand the ramifications. When I complained to the owner [Removed] and wanted her replaced he tried to blame it on the dementia patient. These are not people you want caring for your loved one. I fired them,
The administrative staff was very nice and they worked with us to find a caregiver that could fit our schedule and needs. The caregiver they sent out was friendly and professional and really seemed to care.
This care facility is great. Not only is the building well maintained, but the staff is awesome which is hard to find at some places! Very happy with Bright Watch Caregivers!
Bright Watch Caregivers were responsive and came out to see us. They were good with what they did. We did not go with anyone at this time though. We are relying on neighbors and friends.
Was this review helpful?
The caregivers are knowledgeable, kind and very friendly. They are very easy to work with and easy to get a hold of. I would recommend them to anyone. I will use them again in the future if needed. Would recommend this service to anyone.
Was this review helpful?
At Bright Watch Caregivers, we pride ourselves on being one of the most trusted providers of customized in-home care services. We know that inviting someone into your home is an important and complex decision, and we uphold our values throughout the time we work with you. We develop a comprehensive care plan for every client. We start with an in-home assessment with you and your family member and end up with a personalized plan that changes according to your family’s needs. Our services include comprehensive care, quality of life care and companion care. We are happy to send caregivers to your family member’s residence to keep them company, take them to appointments, as well as provide care coaching for their daily routines. Our services are flexible and supportive as your loved-one’s needs change because we know that caregiving needs to be a dynamic and involved process. We focus on matching your family with a caregiver who is aligned with your needs and wants. Our caregivers are hand-selected professionals who make it their goal to provide committed care to your family. As a trusted member of our team, the caregivers are finger printed, registered with the State of CA and continually trained to provide compassionate and highly skilled caregiving. Their priority is to maintain your loved-one’s independence while making sure that they have the care to sustain a normal daily schedule. Bright Watch Caregivers is affordable and accessible. Our care is aligned with continual education and support from our office. Whether it is 3 hour care or 24-hour care, we want your family to receive the best possible at home care, wherever home may be.