- Activities Onsite
- Indoor Common Areas
- Meals Provided
- Nurses on Staff
- Physical Therapy Available
- Outdoor Common Areas
- Beauty & Barber Services
- Pets Allowed
- No Smoking Allowed in Private Areas Indoors
- No Smoking Allowed in Public Areas Indoors
- Wheelchair Accessible Showers
- Male Residents Accepted
- Female Residents Only
- Doctor on Call
- Nurse on Call
Review of Bridges By Epoch
My mother has lived at Bridges in Westford for more than four years, and I could not have chosen a more perfect place for her! The staff is wonderful- receptive, caring, involved and friendly. The food is nutritious and delicious. The activities are amazing and life enriching. Although my mother’s memory continues to decline, she has thrived in many ways at Bridges.
A New Start For Mom
It's hard when people leave their homes and go into a new place. All in all, mom is getting used to the community and enjoying it and has even made a new friend. i like that the staff checks on the residents every hour. Once on one of the hourly checks, they saw that my mom had fallen and they called the ambulance and got her immediate help. They called my sister, who lives in the area, and she was able to meet my mom at the hospital. Fortunately, while my mom needed stitches, she was okay. We were all so happy she was at bridges instead of at home. It is good that she is not alone anymore and has the community's help.
I have a family member who has been at this facility for over a year. The staff is kind but I definitely would not recommend this facility. They do not have enough staff to meet needs of residents. The communication from the director, to wellness director, to nursing, to caregivers is poor and very frustrating as a family member. There is a high turnover of staff and inconsistent care. Aside from giving meds, there is no nursing care, not even as much as an occasional weight check.
As I said, the staff is kind and compassionate and they do try but major organizational changes are needed to improve here. We would move our family member except for the for the upset that would cause him.
Could not recommend.
Short staffed, meals not healthy, negligent in patient care due to lack of staffing.
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