Anaheim Crown Plaza - Anaheim, CA

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  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Podiatrist Available
  • Physical Therapy Available
  • Occupational Therapy Available
  • Complimentary Transportation
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Wheelchair Accessible Showers
  • Hospice Available
  • Respite Available
  • Resident Parking Available
  • Male Residents Accepted
  • Female Residents Only
  • Doctor on Call
  • Nurse on Call
  • Homecare Onsite

Customer Reviews

Needs Overall Improvement

I've been here quite a few times to visit a family member. Plumbing was not working; patients had to throw soiled toilet paper in their bathroom trash. Stunk! Ground floor bathroom was so bad, I went elsewhere to use a clean restroom! I was told by a resident, that's just the way it is? I hate there's only ONE elevator for 3 floors. Most residents use walkers and wheelchairs. So that elevator is overworked and packed! Once it was nonfunctioning, and I heard residents say they got trapped in it for awhile. Food looks ok, but I wouldn't go out of my way to eat it. There have been recent incidents of people mistreating my relative, and management ignoring the problem, saying it doesn't exist. Not saying my relative isn't partly to blame, but they need to wake up and do their jobs. The sad thing is, there aren't enough affordable places, so we're stuck here and will just have to double monitor things. It's sad when management calls a licensed professional (who witnessed things going on and informed us) a liar. If I had the $, I'd move my relative elsewhere.

Very noisy: Blaring TV and constant high-pitched call sound. Crowded noisy lobby

Staff is friendly. Building and rooms are dated. Parking is not ideal, lacks outdoor space for assisted living.

Very nice facility. Staff and residents are friendly. Plenty of open parking in lot, two seatings in dining room, alternate food choices, $5 charge to bring meal to room. A single Studio is not available at this time. [removed]/ mo.

Spoke with [Removed], very friendly!! The prices at this community are very affordable. My rating is based on my telephone conversation with [Removed].

Taking Good Care of My Mother

I feel that Anaheim Crown Plaza is taking good care of my mother. She really liked the staff when we toured, which is an initial reason we chose this community. The food is pretty good, and they do offer a wide variety of options. The community is older, but they keep it clean, and I feel it's a great place overall.

We toured this community

I went on a tour and the lady was nice and friendly. She answered all of my questions. It was clean and tidy. The apartments were to small for my parents they only had studios only. They had a lot of things to offer. This place was budget friendly.

Staff are kind!!

I have recently made the move into this community and so far I am okay with how things are going. The staff are polite and help me with whatever I am needing at the moment if I ask. I think the food is very repetitive and they need to come up with new choices for us during our dinning experience. I will say they do a good job with keeping the facility clean and well maintained.

They are doing what they said they would

Mom is doing much better since moving into this community. The staff are awesome. They are attentive, caring, know mom by name and interact well with her. The food is good. They keep the community and her room clean. They offer a lot of activities and I have already recommended this community.

Doing Well

My grandfather has settled in and adjusted fine to living here. He is starting to make friends and enjoys interacting with other residents. The staff is very nice and helpful. The community is clean and well cared for. My grandfather seems to like the food I haven't heard of any complaints. I would recommend this community

Helpful Staff!!

I have no complaints of how things had went during my tour of this community. The staff where very kind and made sure to answer any questions we had for them in detail. They had a great menu selection as well as different activities for all of the residents that I was impressed with. It was just not the right location for us in the end decision.

We met with [Removed] and she gave us a tour.
What a nice clean modernized facility.
Rates are reasonable and care is a la carte.
The private room was really nice, but I think my mom would prefer a roommate since she doesn't want to live alone. Thinking of this facility for my mom, but it is her choice.

Like home. I would live there. Clean, well staffed, good $ value. Just wow!

Wonderful Place!!

This place had a lot of great amenities available to all of the residents and was nicely maintained facility. The building had beautiful surroundings and great amenities available to all of the residents. The floor plan was open and easy to navigate through which I was most impressed with. It was just not the right location for my mother in the end decision.

Nice facility, but too expensive for my Dad.

Staff is always on top of everything!!

There is a lady named [Removed] that works at this community and she has been absolute delight to work with. She has really been on top of everything and has a very organized staff that works there. My mom has not really had a chance to participate in all of the activities but seems to really enjoy the food they provide for all of the residents. I really have had no complaints and am really pleased with the everything so far.

Not the right fit for my parents.
Located too far.
Beautiful building, lots of parking.

Encouraging Staff at This Community

My mother loves it here, and everything has worked out very well. She has adjusted well to it, and I'am satisfied with her move here. They have good staff, they have been very helpful and friendly. There are activities offered, and the staff is very encouraging to the residents to participate. She doesn't miss a meal, so the food is good. I know she is safe and being cared for well here. This is a good place and I would recommend it.

Toured, seemed like a nice place!

We toured this community while looking into care options for a loved one. I thought everyone here seemed very warm and friendly, and the residents seemed happy and well cared for. They also appeared to have a very busy activity schedule! My one complaint is that I think their lobby area could be a bit more welcoming, it feels sort of clinical.

They took really good care of my dad when he was there.

They took really good care of my dad when he was there. Cammy the director was really good to work with, and Rochelle, really, we were very impressed with the whole staff. I would give them a five, they were excellent.

It's wonderful they are very nice.

It's wonderful they are very nice. It's a beautiful place, and the staff is so friendly. The food is good, and it's very clean. We are very happy with them.

Everybody is friendly, clean. Food is not that great per my resident (my husband)

Yeah, the could be more truthful in their evaluation of themselves and their facility. I was told they had a small lip in the tub that the wheelchair could roll over and there was no way that it could fit over. There were also additional charges for doing laundry and other services and it was just ridiculous. It was kind of disappointing.

very caring great care givers

very caring great care givers

Nice place

It’s a nice place – seems nice. Sometimes there are problems parking. My loved one seems to like the food. The best feature is how clean the community is, but the staff is fine. There are activities. It’s a decent value.

Did not visit. Rochelle Sh...

Did not visit. Rochelle Shared room $1350, rooms furnished. Visit M-F 8:30-6, Sat 10-4. Includes meals, activities (including shopping), utilities, housekeeping. Max 200, current 145 residents.

Great place!

We have been very pleaded with Anaheim Crown Plaza. My mother has been there for 4 months. The residence stay very active with a lot of residential activities. My mother is rarely in her room, always out in the community areas doing activities. This place is very clean & the staff is very attentive.

Not a Place for my MOM!!

Soon as you walk in it smells old, stale and dirty. Very ran down seems more like a place for folks who live on the street, Staff was not very friendly and staff offices in two separate locations were very dirty and disorganized, we got out of there fast!!

im happy with my choice

im a smoker and they have 2 smoking areas=the staff is very nice-im able to have my dog with me nd the [price is about the same as i was paying at 6 bed facility

Really Wonderful!

My room is as big as a living room almost. The ac work
this place works like clock work. The only thing that I would say is that this place is for older people. I'm so much younger than they are and at first it was sort of a shock because there are about 140 people here and at least half of them have wheelchairs and others have walkers so it's not for younger people. I'm 58 so that was a shock but I'm very happy here.

There's a patio where you can smoke and there is a patio on he 3rd floor that is open all the time. There's a living room with a TV and a sliding door that brings you to a terrace. The food here is good. Old people always complain. It's a lot of gossip, not necessarily bad, but the food is more than adequate. You have options if you don't like what they are serving. They do their own ice cream and their own soup. It's a tight ship!

They make your bed and clean your room everyday. It's really a community, Everybody knows each other and everybody is very nice. The staff is great, the rooms are large. It's really wonderful!

Strict rules for meal times

So far I like it here. I have wood floors and I love my room. They have a zillion planned activities. If you move here, be accustomed to following the rules. They have very set rules for breakfast, lunch, dinner times. It could be a little cleaner but it's clean, don't get me wrong. You just have to give them a time to do extra things.



Too small and dirty :-(

Too small and dirty :-(

no long term

no long term

A bit on the shabby side, however, th...

A bit on the shabby side, however, the staff and residents seemed pretty happy. Director my was very nice.

Good, liked the people, their flexabl...

Good, liked the people, their flexablility. Concerned about the stuffyness and the entry way was dull. Am considering.

I was very please with Anaheim Crown ...

I was very please with Anaheim Crown Plaza.This will be my choice for her.

My favorite so far. Very large rooms,...

My favorite so far. Very large rooms, best attitude, good diversity. Staff knowledgeable. Family owned. Since the ones in LGB panned out so terrifically, this one is on the top 4, if she wants to see it.

walked out without a tour--much like ...

walked out without a tour--much like a skilled nursing facility--people in wheelchairs in the hallway sleeping. people sleeping in the community/tv room. i would never consider this place for my mom