American Grand- Kaukauna, WI

American Grand- Kaukauna, WI has yet not published prices.

Customer Reviews

American grand

Everyone at American Grand was absolutely great to work with. The marketing manager spent lots of time with us going over everything and giving us tours. They evaluated Mom right away and we got the last available room they had. Her condition was not good and I can’t say enough about how wonderful the staff was with her. They were so understanding and patient with her. Moms last days were filled with much care that we couldn’t give her. Even at the end when she passed they took the time to talk with us about her last moments. They are angels.

Foods a bit strange

Our sister is doing very well here, she has started to socialize with some of the other residents and the community has a lot of amenities she can choose from. Her room is very nice, large and the bathroom is spacious too. She does go to the dining room and she is eating well, she tells us that the food tastes strange. This is a very nice community and we would recommend it to others to take a tour here.

Poor services

The food they serve is often too spicy, cold or hard to eat, like tacos or bone in chicken. My aunt says portions are small and never any corn, carrots, or peas. Only broccoli and brussel sprouts. Rarely any fruit is served. How can they charge so much to stay there and give out so little and unnutritious food? Would not recommend this place. People who have trouble eating don't even get assistance. They must be going hungry. Sad.

Janet Davis

Local Representative

Thank you for taking the time to share your experience with American Grand Assisted Living. We are sorry to learn about your mother’s experience with the meals. We have hired a new chef bringing an improved dining experience for our residents. Should you have any questions, email us at [removed] and we will be happy to respond to you directly.

I would recommend this community.

This community is very clean and well taken care of. They keep mom's apartment clean as well as they do her laundry. The entire staff are nice and take good care of her. She is making friends and is starting to participate in some of the activities. The food looks and smells good. We know she is safe here and we do not have to worry about her as they are always there for her.