The Waterford at Thousand Oaks - San Antonio, TX

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1 Bedroom


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  • Complimentary Transportation
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Hospice Available

Customer Reviews

Clean upbeat community. Dad should be able to age in place.


Nothing negative

Nice clean place. Didn't have desired floor plan available but staff was willing to work with us in providing alternate space at the desired floor plan price. Major downside is that the actual location of the facility is further away than initially hoped for, and no swimming pool on site.

Too pricey! Seems like a wonderful place. But I still need to keep within budget.

Gorgeous facility and very welcoming staff

I took a tour here and it’s absolutely gorgeous. I would’ve moved my Mom here if I had a better understanding of her money situation at the time. The people were so nice and welcoming when I walked in and they told me all about the outings they do for the residents. The facility itself was very clean and there was no smell. One of the things I was majorly concerned about when I first started looking for a place for my Mom was that we would wind up with a community that immediately felt like a nursing home. This place was nothing like that. You could smell food and popcorn being made, there were movies playing, and it just overall felt like home.

No memory care available

I toured this place twice and I liked it a lot. But once I brought my sister there to take a tour, it appeared that there would not be future care available for her. She needed to be in a place that would be able to transfer her to memory care when the time came. The person that took us on the tour seemed easy to communicate with and knowledgeable about the facility and what they had to offer. The only reason we didn’t choose this was because they didn’t have the future care available.

One of my favorites I wish I could have made my families budget fit they were fabulous.

A Good Fit

My In-law is all settled in now and she is happy. She is socializing with the residents.

Nice Place!!

I had recently taken a tour of this community for my mother and I just thought the lady who showed us around could have been a little more knowledgeable. She was very friendly but she just seemed to be new at her job and did not have answers for a lot of questions that my sister and I had for her.

Nice tour

We toured The Waterford at Thousand Oakes and the staff was very welcoming and friendly. They provided positive information on their community. The room we looked at had smaller appliances, I was looking for ones to hold more things. We chose another community that was a better fit for my needs.

A good place

My mother in law is doing wonderful at this community. The residents were welcoming and helpful. The staff did not seem very welcoming and have not been there to answer her questions. The community is clean and she loves the food. They offer a good variety of activities as well as trips out. This is a good community for independent living and I would recommend it.

Was extremely please with staff from the top down. Everyone went out of their way to make this transition for my Aunt as painless as possible. After dealing with many different facilities, I would highly recommend The Waterford at Thousand Oaks!!

We were very impressed with the property and management. We have made the decision to move mom here.

Not for us!

The community at The Waterford at Thousand Oaks was not what we were looking for. The community was kept clean and the staff were friendly. The community is more like a nursing home and is not an active community.

Helpful staff!

The community at The Waterford at Thousand Oaks was very pleasant. The staff were very courteous and friendly. The community was a little further away from the center of the city than what I was looking for. The dining room is at the entrance of the community which is not very attractive to me.

A great value for the money!!!

They offer a lot of food choices at The Waterford, however I would give the food a 4. The food kind of reminds me of institutional food. They offer a lot of daily activities and even offer weekly outings. They keep the community clean and well taken care of. The staff are great and I would recommend this community.

I'm not having any issues.

I'm not having any issues. It's very clean, and the food is always served on time. Some days my loved one is really happy with it, and some days it's only for old people, but on my end, it seems to be working out well.

We really liked The Waterford.

We really liked The Waterford. It was really nice. It's just a retirement community though, really independent living, and we needed something that offered care. Really nice place though.

Companionship and Privacy

My mom and dad have both enjoyed the companionship they get with other residents their age at The Waterford, but they also get to enjoy the privacy they have in their own apartment away from everyone else.

They've done a real good job helping out with my dad, including activities and all that. He seems to be happy there.

I think they are doing a good job.

I think they are doing a good job. It's clean and the staff is friendly. I don't really have any concerns with them at this point.

A great place for Mom

Great place, convenient location, people are friendly. only wish I would have put my mom there sooner.
We were able to put all of the furniture/antiques from her home into a 2 bed 2 bath apartment. Also this is a secure location. Wich is quite comforting.

There were a lot of lies up front. They were also causing anxiety.

I was most upset about how it was when we left. This was always supposed to be temporary, until we could get some financial matters settled. When our loved one told the employees that we would be moving, they really bad-mouthed the new place, and they told him he wouldn't be happy there, that he would be back and that the food would be terrible. They were doing all they could to cause him to be doubtful. He had come to trust these people and they were telling him these things. They were trying to badger the seniors into staying. That causes a lot of anxiety. The food wasn't horrible here, it was disgusting. A lot of plain chicken and broccoli. They would tell you that they had exercise equipment, but it was all broken the entire time, and we were here a year, but I have heard it's been broken for multiple years. They also say they have wi-fi, but it only works in the front lobby. There were a lot of lies up front. It wasn't dirty but it was an older place.

I dropped by today and Susa...

I dropped by today and Susan was there and not busy, so she showed us around. I am very impressed and think that I have found my new home. I don't plan to move until next Fall, but will keep in touch with you and with Susan. Thank you for your help.

I visited here on April 8th...

I visited here on April 8th. Very nice and very convenient to my house. No kitchen, but food options look good. No fenced patio for the dogs.

Dad Really Liked It

It's a senior retirement community and my dad really liked it but he needed more help and they couldn't give it to him because they're not that type of facility. I mean, we didn't expect them to be able to.

Great living environment. Cool staff....

Great living environment. Cool staff. Very clean. High cost

Appears to be more independant living...

Appears to be more independant living with medical assistance by contractor at additional cost. Requested brochure. -- Toured facility. Impressed with staff, surroundings,activities and amenities. Price per square foot is better as well as lower community fee. Pets and dog park.

I think this might be too independent...

I think this might be too independent for mom.

saw years ago.. like the location and...

saw years ago.. like the location and the look of it

This is an independent care facility ...

This is an independent care facility and very nice.

Liked - very welcoming atmosphere.

Liked - very welcoming atmosphere.

this is my 4th choice. The other pla...

this is my 4th choice. The other places were just so much more warm and inviting...

the Director did a good job - answere...

the Director did a good job - answered all questions, place was clean, orderly.

This is fabulous..... I'm keeping it ...

This is fabulous..... I'm keeping it at the top of my list.

From the Community

At The Waterford at Thousand Oaks, you'll find the freedom to create the lifestyle you've always wanted. Each morning you'll awake to a colorful palette of possibilities from which to paint your day. Enjoy the quiet, muted tones of solitude in your spacious apartment, knowing friends and an attentive staff are close by. When you're ready, join in on the exciting, vibrant tones of the camaraderie of your community. You'll always have a wealth of things to do right at your fingertips keeping you as active as you want to be.

The Waterford at Thousand Oaks proudly presents a staff of experienced, detail-oriented professionals at your service. From our executive director to our culinary chef, to our housekeepers and wait staff, you'll find warm and friendly people truly concerned about you.

The Waterford at Thousand Oaks offers you flexibility and options so you can paint your days with the colors of life.
Nutritious meals are included with the monthly rent, and the apartments have kitchens to cook in. Pets are welcome and there is an outdoor pet park. While no medical care is provided, each unit is emergency accessible, and residents are encouraged to utilize their preferred home health care. Staff is available around the clock for maintenance and assistance, and transportation for appointments and outings is provided.