The Hidenwood Community - Newport News, VA

Room Type Monthly Range* (USD)
Studio

$ X,XXX - X,XXX

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1 Bedroom

$ X,XXX - X,XXX

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2 Bedrooms

$ X,XXX - X,XXX

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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Nurses on Staff
  • Podiatrist Available
  • Physical Therapy Available
  • Occupational Therapy Available
  • Speech Therapy Available
  • Complimentary Transportation
  • Activities Offsite
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Wheelchair Accessible Showers
  • Hospice Available
  • Resident Parking Available
  • Male Residents Accepted
  • Female Residents Only
  • Doctor on Call
  • Nurse on Call
  • Dentist Available

Customer Reviews

Spacious and clean

Very nice community. [Name removed] was very pleasant and informative. The rooms are spacious and clean.

Residents looked and seemed happy. Nice size rooms.

Impressed

Very impressed. Everything looked great.

Felt welcomed and comfortable

Beautiful community. Staff very helpful and knowledgable. Explained everything and answered all our questions. Felt welcomed and comfortable. Thank you!

Responsive to our questions

[Name removed] has been exceptionally responsive to our questions and very patient with us as we toured. Thank you, [name removed].

Very organized and well-ran

The Hidenwood seems very organized and well-ran. They gave off a very good impression.

A wonderful experience for the whole family

We just moved my mother in on [name removed]. [Name removed] has made this transition into a wonderful experience for the whole family. All of us have been treated awesome so far. I will strongly recommend The Hidenwood along with [name removed]. Thanks so much and we look forward to this new adventure.

Beautiful community

I felt the community is beautiful, very pleasant environment. Dining room was fantastic and [name removed] was an excellent guide.

I can’t say enough about the tremendous support, compassion and guidance

We recently transitioned our mother in law to The Hidenwood, and I can’t say enough about the tremendous support, compassion, and guidance the team has provided in what can be a difficult and emotional transition. The Hidenwood team has been with us every step of the way and we are truly grateful for their help and expertise. Navigating living options for an elderly parent can quickly become overwhelming, and the staff supported our family through this process with a holistic and family-centered approach. Thank you!

The Hidenwood is the place to be

2 months ago I got the call that my brother was in the hospital and not doing well. I live out of town, so when I got the news and learned from his doctor that he was going to be transferred from the hospital to a rehab facility for 20 days, I knew I had to act quickly to find him a home. Not knowing what to do or who to call about our next steps, I went straight to Google for an interim location. I knew NOTHING about ALF, but somehow I started a Google search on them. I read several reviews on other facilities but was most impressed with what people had to say about The Hidenwood, I called them up because it seemed to me like the place to be. Talk about friendly! From our initial phone conversation, [name removed, (Director of Marketing and Community Relations at the Hidenwood) was so patient with me and all my questions. She asked what led me to the Hidenwood, and I told her it was honestly all the positive reviews I read. She understood that what she was telling me was a lot to process. Long story short, the same warmth I felt from our initial phone conversation, I felt during my walk through of the facility. [name removed] (Executive Director) gave me a tour of the whole facility and we gelled right away, too. We shared experiences about Northern VA traffic.
From the moment you walk through the doors, whether a resident or staff, everyone is so friendly!
The facility is gorgeous, the food is on point. The receptionist (name removed) that welcomed us the night we checked in said "he is going to like it here once he gets used to it. This is his new home now". She was absolutely right. It took my brother less than a week to get used to his new home! My brother LOVES the food, the activities (he especially loves to play bingo) and the nightly movies. My brother and I are grateful to all the staff for making us feel so welcome during his brief stay there. Thank you all so much for everything you do. Congrats to you for providing such a great atmosphere for people to call home. You all are an absolute blessing.

The Hidenwood is a good place to live.

The Hidenwood is a good place to live. The staff around here work really hard. I like to joke with the staff and they have a good sense of humor.

I am very happy living at The Hidenwood.

I am very happy living at The Hidenwood. The amount of storage space in my apartment is wonderful. My kitchen, the whole apartment is very nice. I did a lot of artwork before I moved here. When we have painting classes, I am always there. It is a treat for me.

I just love everything about The Hidenwood!

I just love everything about The Hidenwood. It is a great place to live. There are washing machines and dryers you can use. Three wonderful meals and the peach cobbler and bread pudding are so good. When you come to The Hidenwood the staff makes you feel like you are no longer a stranger, you are family.

The Hidenwood is simply one of the best communities that I’ve had an opportunity to tour. The staff is friendly and engaging from the moment you walk into the community. The community offers a wide variety of amenities to include a comprehensive life enrichment program and a fine dining experience that will be enjoyed by all. The community is also beautifully surrounded and provides care levels for independent living, assisted living, and memory care - Inspiritas. I strongly recommend The Hidenwood should you or a family member be in need of the services they provide!

Wonderful Experience

I've toured and have experienced many ALF and Senior Living Communities over the years, but this one is by far the most welcoming. Great support staff, beautiful environment and friendly community. They strive to provide the best in customer service.

Hidenwood- A Nurse's Review

I toured the facility yesterday and I was very pleased and impressed with what I saw. I loved the location, tucked back in the woods yet minutes away from the busy commerce area. Plenty of activities- not just BINGO- a transportation van. Plenty of amenities, price is reasonable. The early stages of remodeling on the first floor. Large Community room, a movie theater, plenty of sitting areas on each floor, a library. I was able to see a few of the different room layouts, I was very impressed. I will not hesitate to recommend Hidenwood.

Things aren't what they appear to be

In one year there have been 3 Directors and staff shortages across all areas which adversely and sadly affect the quality of care and health of residents. Unacceptable! Beware of what may look and sound good on the outside but there are serious problems internally starting with poor leadership which affects residents and staff. There are some dedicated and outstanding staff workers but also many who need to be seated in the place of the residents and see how they feel about the care they receive. It gets even worse in the Memory Care Unit which is available at a high cost for unacceptable care and living conditions. Probably not much different from other retirement communities because it's all about profit and adding to our countries already broken health care system.

Our loved one is a new resident. So far, we are very pleased with the professionalism of the staff but most importantly the kindness and loving care provided to our loved one. The activities offered and dining options are awesome!

I'm Home

I immediately fell in love with Hidenwood the moment I walked in. The Staff and Residents won me over. The layout is beautiful. My apartment is large, clean and homey. There is a large theater, exercise room, the dining room is great. A Chef who is world class. Selections every day to satisfy any palate. Many substitution avail for lighter fair.
I play the piano, so I now play twice a week for residents.
Once in for residents and once a week in Memory Care.
There is an exercise room with loads of equipment. The nursing staff is great. Doctors come in once a week to treat residents.
I have a large family locally so I have visitors on a regular basis and an older sister that wants to move in.
To sum it up - I'm Home, and happy.

I like living at The Hidenwood

I like living at The Hidenwood because it is close to my daughter and her family. The nursing staff is wonderful. My favorite thing, I love sitting in the courtyard listening to the crows. I enjoy the outdoors. The flowers and landscaping are very pretty outside. it is very peaceful.

Hidenwood

The staff were very knowledgeable and helpful.

Really great place to live, very clean community and friendly staff.

Great place for your loved one

Wonderful visit at The Hidenwood Retirement Community

Mom visted The Hidenwood Retirement Community with me and loved it! She joined the Resident's morning coffee social and trivia group, saying "what a wonderful group of people". The food was delicious and everyone was friendly and offered a warm welcome.

Mom Likes it Here

My mother is doing great here at this community. She loves it. The only thing that she doesn't like, is that there are residents older than her. Other than that issue she is having a good time since her move here. The staff is great. She likes the area where the community is located, and everything is working out very well. I'am very pleased with her move to this community, and I would highly recommend it.

To Many Add On's, But Tour Went Well

My family and I had a pretty good tour of this community. Everything looked nice, and well maintained. The director was a sweetheart. The only issue we had was that there were many add on charges. We felt with time this community would become too expensive for her budget. It is a nice community, but it wasn't the one for us.

Erika Lovegreen

Local Representative

Thank you for taking the time to tour us. We are glad you had a positive experience. If something changes, please do not hesitate to reach out.

A Wonderful New Home for Dad

After caring for my Father [Removed] at home for the last year, I found I could no longer provide him with the Professional care he needed. I visited 5 Asstisted Living facilities in the area but kept coming back to Hidenwood. Barb [Removed] was most gracious every time I dragged a friend or family member there for yet another tour. When I signed the final paperwork, I broke down and cried. She took me in her arms and assured me they would take good care of Dad. And so you have. The second day there, he said, "I love it here, I could stay here forever!". He has told me about how well he is treated by ALL the staff and he LOVES the food. On one of the visits before placing him, I noted a virtual stampede of the residents clamoring to get to the dining room! As I wandered into the activity room, several residents said, "We love it here and we mean that." I did not have to ask them for this response, they just told me. I thought, "This is the place for Dad." I cannot tell you how at ease I am knowing he is in your Loving Care. I thank you, all of you for your dedicated and hard work.

Talented, caring, and very upbeat staff!

The staff of The Hidenwood seem to truly love what they do, and it makes for a happy and healthy environment for the residents. I feel uplifted just visiting, and my mom is very happy with her new community.

Live laugh and Love should be the motto for Hidenwood

Hidenwood is the best placement choice for my Motherinlaw that we could have found. It exceeds all that we were looking for to meet the needs and care for her. The best part about it all is the pleasant and positive attitudes of all the staff. The helpfulness, and cheeriness of everyone and the love they have for all the residences. They truly seem to value and enjoy what they are doing for these Seniors. I know we are in good hands withThe Hidenwood Retirement Community. Cindy A Hoesly

Excellent Community

My Mom is a resident at The Hidenwood Retirement Community and is making the adjustment to the lifestyle there. Mom states that the staff is very friendly and the food is great. The dining experience is well organized and their staff is also very friendly. The staff to resident ratio is acceptable.

So far, so good.

So far, so good. It's just getting used to it that is difficult. I don't really have any complaints or anything that I think needs to be improved. The major headache and the one I wish I could rate, has been the VA. Trying to get the process going has been the most difficult thing. It's difficult to even get an appointment.

The Hidenwood

Very friendly, home like atmosphere with respect to staff; however, some residents are cliquish. Food is quite palatable and the grounds are bucolic.

It has been wonderful, we love it.

It has been wonderful, we love it. She really loves it there too. It just has a really warm and friendly atmosphere when you go in, they really are more cozy and friendly. The meals are about 50/50, but the cleanliness, and care all of that stuff is up to par as well. We are very pleased.

See for Yourself! The Hidenwood Retirement Community

We chose The Hidenwood Retirement Community for our 91 year old father and have been very comfortable with the decision. The staff from front desk to management are always courteous and helpful and seem to be very in touch with the residents in a caring, compassionate way. The response to any type of concern/care for our father has been addressed and even suggestions to us on how to deal with his adjustment to a new environment. Needless to say I would recommend taking the tour of The Hidenwood in your search for the right community for your loved one!

Lynn Trudeau gave another g...

Lynn Trudeau gave another great presentation of the community. Again, this community is perfect however to pricy to meet my needs.

From the Community

The Hidenwood Community, located in Newport News, offers Independent Living, Assisted Living, and Inspiritas - Memory Care. You'll have peace of mind knowing we are a Retirement Unlimited, Inc community, family-owned and operated in Virginia with a proud 35+ year tradition of providing exceptional care for senior adults.