The Fountains At RiverVue - Tuckahoe, NY

This is actually a independent living residence, not an assisted living facility. The rooms are large and lovely, the rent, very reasonable, the staff seemed very helpful. It includes three meals a day, activities, and housekeeping, but there is no care included (personal laundry, med mgmt, etc.). I liked that the residents seemed more diverse than any other place I'd visited, but that probably has to do with the Queens location.

My mother is being cared for well here in this community. I'am pleased with all they have done for us. All is well, and they are taking good care of her, and her needs. This is a community I would recommend overall.

They are treating my husband very well here.

I really liked this place - the employees I met were really nice, the location of the place is spectacular - lots of trees and grass, local parks + walkable restaurants and starbucks.

My tour of this community was a very nice experience. The community appeared to be well-kept, and the staff was very friendly. I was impressed that the staff members moving about greeted many residents by name. The decor of the facility is warm and "homey" and appealed to me immediately. Had there been availability at the time, I would have definitely placed my loved one here. I would definitely recommend this facility.

Moving my mom here was the best decision we could have made. She had been living at another assisted living facility for 7 months that was unable, or unwilling, to meet her needs. The staff here, from the leadership team to the dining room staff, are all warm, caring, and kind. The initial orientation, the comprehensive nursing assessment, and the regular refinement of her care plan all demonstrate The Fountain's commitment to giving their residents the best possible quality of life. As a nurse, I can be a harsh critic, but I have nothing but praise, and appreciation, for all that they do.

I have been an ambulette driver for 15 years and transporting people all over the NJ and NY area. In my 15 years of transporting different people to different facilities, I have never been so amazed by a welcoming from a facility. Yesterday transport to The Fountains for a couple moving in blew me away. Truly the most professional and best welcoming I have ever seen in all my 15 years on the job! I would highly recommend The Fountains to anyone in search.

It’s Hard to watch one of your parents deteriorate and lose their will to go on with life. My mom was a vibrant fun loving woman who was very active. Now she has severe arthritis in her knees. Due to this she didn’t want to leave her home and refused to use any walking aids. I was at wits end. My sister did some research and found the Fountains at RiverVue. I checked it out extensively and said this is the place for mom, now to convince her was my next step. I brought her here and they accepted her with open arms. She Immediately liked it. She is now a permanent resident of 3 years and flourishing like a butterfly out of a cocoon. The residents/neighbors are her new found friends. The Staff is beyond compare. She raves about them and so do I. They are very caring and sympathetic to everyone’s needs and most importantly they are sincere. I couldn’t ask for a better place for my mom. Thank you Fountains staff, We Love You!.

I recently moved into the Fountains at Rivervue from another community. I moved because I was looking for more activities and programs. Not to mention the food is fabulous here. I can tell you my experience has been wonderful and the service from all the staff is more than I could have expected. I enjoy morning exercise every day along with an array of Watermark University Classes. I have joined the activity committee apart of the resident council. What I love the most is if I ask a question to anyone of the staff or Directors, I am given an answer and in a promptly fashion. I am glad I made the decision to move and couldn't be happier.

I recently moved into the Fountains at Rivervue from another community. I moved because I was looking for more activities and programs. Not to mention the food is fabulous here. I can tell you my experience has been wonderful and the service from all the staff is more than I could have expected. I enjoy morning exercise every day along with an array of Watermark University Classes. I have joined the activity committee apart of the resident council. What I love the most is if I ask a question to anyone of the staff or Directors, I am given an answer and in a promptly fashion. I am glad I made the decision to move and couldn't be happier.

My Aunt has been a resident of the Fountains at Rivervue for 2 years now. She came from living by herself in a large private home and was very worried about making the change to a small apartment & hotel type residence. She adjusted very well & in the first month to our surprise. My aunt enjoys the company of others & the great social programs, activities, Classes, music, lectures, food & Jewish culture.etc) available to her on a daily basis. We the family love the fountains crew who are always caring, attentive and friendly. We all feel good knowing that our aunt is cared for in a active, safe, clean & nurturing environment with a great spirit. We can all sleep a lot better because of them...Thank you!

Very Impressed with everything I saw

My friend seems to be doing pretty well here at this community. From what my daughter has told me she is still adjusting to the community. This is a nice community with kind people. It is a locked down facility, so we know she is safe. She seems to be well here. It is a work a progress.

Friendly, courteous, knowledgeable staff. Immaculate facility with many amenities. The rooms are very spacious.

My parents moved over from the Esplanade in White Plains due to the fact they are closing down. Though moving them has been a horrendous and traumatic experience, moving them to the Fountains has been the "best thing they have ever done". These are their words exactly. They absolutely love the food, activities, people, staff and apartment. The Fountains have limited space and accepting wait list , so we got in at the perfect time. I would and have highly recommended the Fountains to others in search.

Way too expensive over $6000. Month for a dorm room. Almost $10,000. Month with care

I am surprised to see this review. I am a family member whose Dad has lived at the Fountains for over 5 years and from day one the staff at Rivervue welcomed my Dad with open arms. They welcomed him from the beginning and to the point that he returned to the community after having gave it a trial run to make the permanent move..he came to the realization that in the short time he spent in the beginning that he made friends instantly and with all the variety of activities and the fact that he joined their men's club spoke volumes. I wouldn't have chosen any other place but The Fountains at Rivervue, and we looked at several. They always are attentive to my Dad's needs and have gone the extra mile. When I speak with my dad he tells me about the great lunch he had with his friends and were catching up on activities from the weekend. I have never heard my Dad complain about his time at The Fountains and am happy to speak to anyone who is beginning their search.

I am surprised to see this review. I am a family member whose Dad has lived at the Fountains for over 5 years and from day one the staff at Rivervue welcomed my Dad with open arms. They welcomed him from the beginning and to the point that he returned to the community after having gave it a trial run to make the permanent move..he came to the realization that in the short time he spent in the beginning that he made friends instantly and with all the variety of activities and the fact that he joined their men's club spoke volumes. I wouldn't have chosen any other place but The Fountains at Rivervue, and we looked at several. They always are attentive to my Dad's needs and have gone the extra mile. When I speak with my dad he tells me about the great lunch he had with his friends and were catching up on activities from the weekend. I have never heard my Dad complain about his time at The Fountains and am happy to speak to anyone who is beginning their search.

I would give a rating of 0 if that was possible. My mom moved in over three weeks ago and it has been a nightmare. There is no ventilation in the bathrooms, her apartment is not cleaned, she has no mailbox (whereas others do) and [removed]. I would not recommend The Fountains to anyone. [removed]

The staff is fantastic. They have a good handle on all of the residents and visitors that enter the facility. We often get comments from the staff members that we hardly know about how well my mother in law is doing and what she was up to each day. Incredibly over the top on keeping up with the activities.

I moved my dad in about a month ago and its was a great decision. They have been wonderful from Keisha the receptionist to the managers. Everyone is so accommodating and wants to help anyway they can. The food is fantastic and I join my father for meals often. The care staff are long term and truly care for their residents. I am both relieved and happy my father is a resident at The Fountains. I highly recommend to all.

It's a very nice facility. The people are very friendly and caring. They have Good activities. The transportation is very good. This facility is In a very good area. My mother enjoys food. Overall, The Fountains at RiverVue is a great community. My mother and I are very pleased and satisfied. I am glad that my mother is happy here. I would highly recommend The Fountains at RiverVue to anyone who is searching for assisted living.

They do seem a bit understaffed. I think they need some more aids to help out the residents out.

That is the one area of improvement I can think of. Other than that everything with The Fountains At RiverVue has been a very positive experience.

Very expensive.

I think it's a very pleasant place. I really like the facility and the room. It's cheerful. The staff is very nice. There is a little confusion in terms of the care. Once they gave him the wrong medication, and a few times. they did not send someone to put on his ankle brace. The food is very good, and it is accessible to people who don't drive, which is very helpful to me.

loved it i think its to far and to expensive for my brother

Seems like a good place overall. It's clean, everyone seems very friendly, and the care and services they provide all seem very good.

Compared to the other communities in westchester, this felt the most like home and less like a cheap marriot hotel. Everyone from the receptionist, care staff and sales team was fantastic. They have activities all day/evening, trips, transportation to doctors appts, and an independent setting. The village is in walking distance and across from the Metro north station into nyc. I have had dinner and it was delicious! As a result I moved in my father who is more active and happier now then ever. I recommend The Fountains to all looking for a community which feels most like home and provides great services.

I didn't like it. It was very expensive. The parking was awful. The community was very spread out. There is a restaraunt was nice, and it was in a good location.

We liked the general feeling, the physical presence, it was built for assisted living rather than converted like a lot of others. They have one thing they do bad, they don't respond to the emergency bell very quickly. On two occaisons it took fifteen minutes to respond.

It was fine. Everyone there seemed to be happy too. There seemed to be lots of activities, they had a private theatre and people were always coming and going there seemed to be a lot of activities going on.

I think it's a good value, I think they are fantastic. There were a lot of things that I had in mind I knew my sister would like, the atmosphere is one of caring and concern. I looked at seven different places and one thing I looked for was location, it was not near a busy highway, the appearance, it has a friendly atmosphere, Mary in particular projected a very warm feeling. I can't imagine anything they could improve on. In a situation like this you can't give them what they really want, which is to be young and free again. The food is great and the food service, the maintenance, I can't imagine how they could improve. There is a range of times to eat and you are served with a choice of two different things each day along with things that are always available like a tuna salad sandwich or a pb&j. They are very caring.

First of all, the fountains did not communicate well with the people who were family members and we didn't get very much in the way of reports or communication on what's going on. They had a lot of turnover with the executive directors, during the six years my sister was there, they had 4 or 5 different directors, one of which left and came back; so there was a lot of executive turnover as well as staff.
It was marginal, the facility itself was a little older and because it's in the suburbs of New York City they didn't have the real estate; so for that area it was probably pretty good.
The staff that were there regularly or had been there for a while knew their residents by their names, but you got the impression that it was all put on, that it was a job and they had to do it.

Not for my parents. Unable to leave premises by foot. Many residents in wheelchairs.

All assisted living facilities are very expensive. There is the Inn and the Garden. The activities in the Garden are a 5 but upstairs I can't rate. There seems to be a huge turnover in administrations. That needs to be inproved. My mother is doing fine there.

The staff here is very responsive to any request you may have and there is always someone available if you need them. The community is very clean and well maintained. It is a very difficult decision to make and it take a lot of adjusting the staff has been very accommodating and has made the adjustment period a little easier. If you have an issue, bring it up to the staff and they are happy to work with you and see if it is a something they need to permanent change. We would recommend you ask lots of financial question and ensure you are understand of all charges so that you are not surprised when the bill arrives. Studios are about $5,000 and they recommend you bring as much from home and you want just to give it a home like feeling.

First floor & lobby area not too impressive,furniture looked old, carpets not very clean, could use a fresh coat of paint.The resident's rooms and corridors above first floor looked clean & the rooms were a good size. We saw several residents on the patio and around the facility and they looked well-groomed, well cared for. Proximity to public transportation (ie railroad) attractive to us as my mom's friends don't drive, live in the city & could visit more easily. Not certain what the level of care rates are..Mike said they range from $750/mo to about $2300/month. I'm troubled by the statement that 'fees may change without notice'

Good location, no independent living, just assisted. cost higher than millbrook (almost double)

Nice, but too expensive

Felt most like a hotel. People had life alert type buttons. Not very clean. People seemed content. Activities had participants