The Cottages at Mill Creek - Mill Creek, WA

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Customer Reviews

Not recommended

My mom was a resident here and recently passed. She was hospitalized for 5 days before passing. We did not get one call or inquiry from management. Not one.

There were some caring staff during her stay. We are thankful for that. Management was always slow to respond, showed no empathy for any question or concern we raised. Staff turnover is very high.

I would not recommend this place for elder or memory care. I think there is some poor and indifferent management going on here.

From the Community

The Cottages, an Alzheimer's Assisted Living Community, features a unique, thoughtfully designed setting for residents with Alzheimer's and other memory related problems.

Our unique design enables our Community to offer the personalized environment of an Adult Family Home with a full compliment of 24 hour per day professional services found in larger Commercial facilities.

We offer four small home-like cottages each housing between eight and nine residents. Each cottage is self-contained with its own kitchen, dining room, laundry, living room with fireplace and private resident rooms.

Each cottage is staffed with highly trained, compassionate professional staff who are immediately available to assist residents. The Community provides licensed nursing staff seven days per week and our nursing staff is available 24 hours per day, seven days a week.

To ensure comfort and security, our Cottages utilize a variety of technologies including building alarm systems, wireless communication devices for all staff, and wireless panic alarm devices for residents upon demand.

You are invited to arrange a personal tour of The Cottages. Once you visit and meet our staff, we think you will agree that The Cottages offers the security, personal attention, and independence you want for your loved one.