The Bristal at Woodcliff Lake - Woodcliff Lake, NJ

Room Type Monthly Range* (USD)
Semi-Private

$ X,XXX

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Studio

$ X,XXX - X,XXX

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1 Bedroom

$ X,XXX

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2 Bedrooms

$ X,XXX

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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Nurses on Staff
  • Podiatrist Available
  • Physical Therapy Available
  • Occupational Therapy Available
  • Speech Therapy Available
  • Complimentary Transportation
  • Activities Offsite
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Wheelchair Accessible Showers
  • Hospice Available
  • Respite Available
  • Resident Parking Available
  • Male Residents Accepted
  • Female Residents Only
  • Nurse on Call
  • Dentist Available

Customer Reviews

Excellent choice

My mother recently moved into the Bristal after close to thirty years of living on her own. The staff has been welcoming and worked hard to ease her transition. Her apartment is spacious and certainly feels like home. The facility is bright, colorful, and cheerful. After searching extensively throughout the area, we knew this was the right place for her. We are pleased with her decision to begin the next phase of her life.

Beautiful lay out, very spacious, game room, theater room, pool, resident rooms very spacious, lots of activities, love the daily trips on the bus. Residents all were happy and very out going.

I am sure I speak for my brothers too when I say I do not ever want to experience moving our Mom again. A power failure in our Mom’s home inspired the decision to finally act on the inevitable -- changing her environment and quality of life. Even with a full time caregiver living with her in her home, she was far too isolated and limited. And with a power failure, she was less safe. We had to make a change. The difficult decision was made and, four days later, so was the move. She is now a full-time resident at The Bristal in Woodcliff Lake!
We are so grateful to have had the incredible supportive staff at The Bristal in our corner as we undertook this physically and emotionally draining endeavor. Our Mom is soon to be 92 years old. She is bravely and knowingly battling oncoming dementia that rears up in unexpected moments and lingers just long enough to create anxiety in a woman who craves control over her circumstances and independence in her life choices. Moving away from her home of over 50 years is no small thing. But she did it. We did it. And only because of the caring support, guidance, attention to detail, compassion and understanding of so many individuals at The Bristal in Woodcliff Lake.
She is still making many adjustments -- from learning how to use the phone system to establishing a new morning routine to finding her way around the incredibly beautiful and well-maintained facility she now calls home. But, there is willing and patient support quite literally at every turn. Folks like [Names removed] have made all the difference and have been on hand to kick-start and navigate all of us but especially Mom through this transition. I am sure there will be many more names to add to the list of those she can lean on going forward. Her confidence and sense of security is already growing and only three days in, she already refers to new friends she has made among her fellow residents.
We are excited for her as we know The Bristal is a place where she is not only safe, but where each new day brings the promise of joy, fun activities, and companionship, while still allowing her a sense of independence whenever she chooses to retreat to her private room. And she feels safe as she knows caring staff are only steps away and will be checking on her and looking out for her every need.
So, while we don’t ever want to have to do it again, we have now joined the ranks of the many Bristal families who have shared the same sentiment:
we only wish we had done it sooner!

ellen antonucci

Local Representative

Thank you so much for your kind words. We appreciate you taking the time to share your positive thoughts!

I was blown away right from the second I pulled up. [Removed] is so knowledgeable and was extremely helpful. I love this place-reminds me of being on a cruise ship. Unfortunately, I think it is not financially doable. So disappointed

Do not have respite which is what I require/requested. Salesperson explained they choose the type of clientele they want. Also strongly indicated with no assessment my parents would never be able to live at their current home again.

Bristal Perfect!

We visited a number of places in Northern NJ with my mom and found the Bristal to be the right size, with great staff, who all go out of their way to provide extra level of attention and care! Lots of options on activities and you can get as involved as you individually want to. Clean and perfectly appointed!

I Couldn't Be Happier About My Husband's Care at The Bristal

After touring numerous facilities in my area, almost all of which seemed very nice, I chose The Bristal at Woodcliff Lake for my husband's needs. He has been residing in their Reflections neighborhood for four months now, and I couldn't be happier. These decisions are never easy, and he announced, upon moving in, that he was going there to die. I figured he was probably right and that at least he'd be dying in a beautiful place. As it turned out, he has been enjoying life there. It sounds unbelievable, but that is what has happened. I visit almost daily and marvel at his improvement since moving there, which has also been noted by his neurologist, cardiologist, and urologist. He loves the food and says his favorite activity is dinner. The actual activities are wonderful, and he is engaged all day every day. In fact, he doesn't even have a television. He fills his later hours reading books (slowly but surely) borrowed from the library in the assisted living area. The socialization has been extremely helpful, assuring me that this was a better choice than having an aide at home, which was under consideration. He loves playing trivia, balloon volleyball (good for coordination, focus and reflexes, according to his psychiatrist daughter), arts & crafts projects, field trips, etc. He has a calendar of events that he refers to and looks forward to certain of his favorite events. This stage of his life, although compromised, is just as valuable and enjoyable as the prior stages of his life, during which he spent productive years raising a family and at a career that involved getting approvals from FDA and similar regulatory bodies around the world for his employer's products. We are grateful to the excellent staff and fellow residents at The Bristal for making what will be his later years meaningful for both of us as well as other family members, who have marveled at what had the potential to be quite different. His medication administration has been reliable, and his general health has been better than it was before. If I sound like someone who just can't stop talking about this, it's because my life has been changed by this entire experience. I cannot thank everyone at The Bristal enough. Their caring and expertise have made our lives better than I could have imagined. Oh, and one other thing. If anything in his apartment needs attending to, it gets fixed almost before he hangs up the phone. I deliver the rent checks to The Bristal, always mindful of the large expense we now have for his care in our later years, which, thankfully, we have saved for. Once I sit down and watch him, however, I smile and am grateful for what I see. As it turns out, he did not come to The Bristal to die. He came to The Bristal to live.

ellen antonucci

Local Representative

Thank you so much for sharing your experience. We are truly touched by your kind words and absolutely thrilled to hear that we have positively impacted your lives!

Big

We toured The Bristal at Woodcliff Lake and it is a very large and overwhelming community. It was clean and well-kept. The staff was very welcoming and friendly. They answered all of the questions we had for them. We chose another community for a more intimate setting for my mom.

Very nice place!!

I really liked The Bristol at Woodcliff Lake when I toured it. The community was very nice and all of the staff were friendly and welcoming. I would love to live here myself. I chose another community because my mother needed a higher level of care, but this was a great option.

All is Well

Everything is working out great for my mother at this community. They are caring for her and her needs very well. I'am pleased with her move to this community. It is a nice place with friendly people.

Positive Staff and A Very Good Experience Here

My grandmother loves it here at this community. She has adjusted great to it and is doing very well. They have a very positive staff here, they have been very helpful. The community looks great, everything is very well-kept. There are nice activities offered for the residents. She loves the food, the meals are great. I know she being cared for well, she is in good hands here. It has worked out well for us at this community, I would highly recommend it.

ellen antonucci

Local Representative

Thank you so much for taking the time to review our community. So happy to hear that your grandmother is doing well.

Happy with The Bristal

My mom has been living at The Bristal at Woodcliff Lake for six months now. The staff is always friendly. They take great care of her and everyone knows her well. They have gotten her to do things I never thought she would, like take exercise classes, and they seem genuinely interested in making sure she is happy and healthy.
It was not easy getting mom to leave her home after 52 years. We looked at a lot of places. But this has worked out really well for everyone in our family. She is happy again, and we are thrilled for her!

ellen antonucci

Local Representative

Wonderful to hear Helen! Thank you for taking time to write the review.

WE LOVE IT

This community is absolutely wonderful, the grounds are beautiful. The staff is great very nice and attentive. The food is great, the care the provide to the residents is also great. Nothing negative to say about this community. I would recommend the place to anyone looking for a good home for their loved one.

ellen antonucci

Local Representative

Thank you!! So nice to hear that our residents are happy~

Worst place

I must say, our experience at The Bristal has been nothing but horrendous from day one. The food is terrible. The staff is unfriendly and management is quite rude. They told me that were trying to work out all the glitches. My mom took a fall while in the assisted living unit and was sent to the hospital. Luckily, nothing broken. She then took another fall that same day and was sent back to hospital, again no breaks, thankfully. You would think the caregivers would have kept a closer eye on her to avoid falling again.
They then told me my mom would do better in the reflections memory loss unit. I must say it was very depressing. Minimal activities. Nurse did next to nothing. And caregivers were rude. No one knew what was going on. My mom took another fall, but this time broke her hip and had to have surgery. After returning she fell again and broke her wrist. She returned and they told me the only way my mom could stay there was with round the clock private aides. I incurred over $10,000.00 in expenses for this. The Bristal Aides did nothing for my mom since she had private aides. Brand new hearing aides were lost.The leg rests to her wheel chair were lost and 2 necklaces. When I asked The Bristal for a reduction in price. Since we could not afford this. They said absolutely not. All they are interested in is the money. I had no choice but to move my mind m out. She is now walking again.
This place should be shut down. Horrible experience

ellen antonucci

Local Representative

Frequent falling is a difficult and, in some cases, even unavoidable aspect of advanced aging. At The Bristal at Woodcliff Lake, as with all of our assisted living communities, we have carefully and thoughtfully designed the room layouts, public spaces and walkways of the community with physical and architectural measures built-in to support and assist residents in preventing or minimizing falls. But understandably, there are realistic limits to what we can monitor in this respect around the clock, depending on the frailty of the resident — there are limits, really, to what any assisted living community can monitor.

We are neither a nursing home nor a medical facility at The Bristal, and residents who move in must be able to command a safe degree of self-mobility. When we see that they no longer can, for their own safety, and that of others, we will alert the family that a greater degree of care is required for this resident; again, in an effort to protect their safety. Our primary focus and priority is always on the care and well-being of our residents; and often, we must sadly turn residents away if we see that the care they require exceeds that of what is determined assisted living — the only degree of care which we are licensed to provide.

And, in addition, please consider this: When it comes to making a choice about an Assisted Living community, we have found, over our more than a decade operating, that every resident and family has unique and diverse needs — distinct expectations, priorities, perspectives and experiences — and that some aspects which prove essential for some families are less important to others. This is why we encourage all families who are considering The Bristal to visit us in person, take a tour, ask their own

Satisfactory experience so far

Our experience with The Bristal has only been a brief one, but so far everything has been satisfactory.

ellen antonucci

Local Representative

Thank you for taking the time to give us some feedback. We hope that by now, your experience with The Bristal has been exceptional!

Very nice place!

My loved one is doing very well here, we're very pleased with how things are going at The Bristal! The entire experience has been very pleasant. The staff are wonderful, the facility is well kept and clean, and they do a great job looking after the people who live here. Really my only complaint is that they have assigned seating in the dining room, which seems a little silly for adults, but I suppose they have their reasons.

Seemed like a nice place!

We visited this community while looking into care options for a loved one. We thought this was a very nice community, it was warm and clean and new. They offer activities and a happy atmosphere for the residents. The staff was responsive and the residents seemed engaged.
We would recommend the community to others.

Clean and cheerful

I liked the absolute cleanliness of it and the cheerful environment. I do think it is a little overpriced though and I heard from my mother that the food could be better.

Nice place, overall

Things have worked out very well at The Bristal at Woodcliff Lake, I'd give them high marks across the board. The facility itself is well kept and clean, and everyone that we've worked with has been very friendly. It's a nice place, and definitely worth a look for those looking into senior living in the area.

Not very welcoming or compassionate or caring.

It's brand new, so everything was beautiful. The apartments were large and spacious, they had exercises and activities, the food seemed excellent. They have memory care just like other places, and different levels of care. They don't look at the individual and whether or not they have behavioral or wandering issues. It seems they just don't want anyone who is less than desirable in their picture perfect area. They don't care about a long marriage, they want the extra money, if they wanted to stay together they would have both had to do to the memory care area. That was unacceptable for them. They weren't very welcoming, and didn't seem to care about much besides their bottom line, and their appearance.

ellen antonucci

Local Representative

The Bristal at Woodcliff Lake is one of our newest and loveliest communities — we thank this reviewer for noting so — and we are quite proud and privileged to bring this high level of senior care to families in New Jersey. At all communities of The Bristal, we conduct comprehensive individual assessments of each arriving resident in order to create highly personalized care plans, including persons who arrive as a couple. While all factors are welcomed and taken into account, care plans are always created and executed based on individual resident need, especially when one or both persons in the couple presents with Alzheimer’s or some other form of dementia. These residents are cared for in a dedicated and secure memory care area called Reflections, and we do this in order to ensure the safety and security of these residents as well as the entire community. At The Bristal, we are extremely flexible and compassionate, and we are more than pleased to consider every opportunity to accommodate our residents’ living needs and preferences, including those of couples, so long as doing so does not hinder the care they need to receive nor compromise their own safety or that of other residents.

In addition, please consider this: When it comes to making a choice about an Assisted Living community, we have found, over our more than a decade operating, that every resident and family has unique and diverse needs — distinct expectations, priorities, perspectives and experiences — and that some aspects which prove essential for some families are less important to others. This is why we encourage all families who are considering The Bristal to visit us in person, take a tour, ask their own questions, and see for themselves what makes us such a successful and sought after senior care solution in the communities we are privileged to serve.

Being brand new, the facilities are b...

Being brand new, the facilities are beautiful. Also being new, there are only a few residents in the memory care section, which appears to provide sufficient personal care by the staff but may limit personal interactions with others. Not sure if they are up to speed with their activities yet.

There was a glitch with the transfer from the nursing home to The Bristal due to the defined dietary requirements of my sister. The Bristal cannot accommodate a pureed diet as indicated by the nursing home. It took about three weeks to resolve the issue (twice) which was very frustrating.

The overall staff is friendly and helpful.

The ratings are based on the first week of residence.

ellen antonucci

Local Representative

Our first priority at The Bristal is our residents and addressing their needs. We do, in fact, puree food for residents. However, The Bristal has strict protocols when dealing with the health issues that may affect care. People with aspiration problems sometimes need pureed food. Sometimes people with dentures require pureed food and aspiration isn’t the issue. That is why we might question how to prepare a given dish for an individual and it can take a little time to clarify each situation.

Because we are so careful in meeting the individual needs of our residents at The Bristal; issues rarely, but sometimes arise during a transition such as this, and we do everything in our power to minimize any impact or discomfort.

First review of Reflections at The Bristal

My mother has been in the facility for just over one week - and the Reflections unit has been open only for a few weeks. So far, everything has been really great, from the food, to the care-givers, to the room, and overall ambience.

I am very happy.

Good value and impressive facilities but...

The Bristal at Woodcliff Lake opened in November 2013 and is still in the process of getting organized.

The main issues we are having is the "patient to aid" ratio and shortage of trained help. This is probably related to their attempt to keeping costs down. Management employees are filling in to do lower level jobs. Because this facility is corporately owned, the corporation determines when to hire more help which might be a problem.

ellen antonucci

Local Representative

Since The Bristal was founded, it has always been our strict policy to maintain a high staff-to-resident ratio, one that meets and, in many cases, exceeds industry standards in order to ensure that all resident care needs are continuously and consistently met. When any of our brand new communities are being established, as is the case with The Bristal at Woodcliff Lake, which is privately owned, the staff is scaled in lockstep with the growing resident population until maximum occupancy is reached. This is a normal procedure for any organization: It staffs up in accordance with its growing need.

In point of fact, there is no shortage of trained help at Woodcliff Lake or at any community of The Bristal. We are mindful to hire only those candidates we believe possess the experience, attributes and skillsets required to comply with our demanding standards of excellence. At The Bristal, it is perfectly normal that management employees “chip in and cover” whenever required, since, in fact, they all have a hands-on working knowledge of the care that is needed, and are happy to assist. We believe this is a good thing.

Wonderful Place

The Bristal is a beautiful place that my mom now calls home. It has modern décor and lovely rooms with lots of windows in which to do activities. The apartment in which she lives is spacious with lots of natural light and very safe. She keeps snacks in her room but eats in the dining room with others. From my mom's feedback, the food is good. They even check to make sure she gets to breakfast by knocking on her door in the mornings. The staff seems patient and excited to be there. They know where my mom is at all times and they take great care of her. The place just opened and they have less than half the residents living there. More come daily. Once The Bristal is completely full, it will be interesting to see how the staff handles things. Since it is new, there was an initial issue with the cable connections. The director of maintenance was right on top of things. He stopped in the hall to talk to my mom and I about the problem and was so warm and friendly. He apologized for the cable issue (although it was really temporary) and had the issue resolved when he said it would be. By the way, this was on a Sunday.

ellen antonucci

Local Representative

Thank you Jody for your kind words. The team at Woodcliff Lake is committed to providing exemplary service even when the community is 100% occupied. Maryanne's, Executive Director, door is always open if you need her.

Brand new community, and great so far

This is a brand new community, and so far Mom loves it. Everything is immaculate, and I haven't noticed any start-up issues or hiccups, which is a great sign. Mom has been enjoying all of the staff and residents getting to know each other together, since it is so new. The staff are all friendly, and on top of things, and the activities seem great.
The price was also lower than other places I looked at, better service at a lower price.

ellen antonucci

Local Representative

Thank you for taking the time to review. We appreciate the positive feedback!

From the Community

When you enter The Bristal at Woodcliff Lake, you'll encounter a community of genuinely caring professionals who love what they do, excel in their skills and embrace your priorities as their own. What you feel is a sense of solid assurance, one that results from years of excellence across a family of communities. Our staff keeps residents moving, laughing, sharing and enjoying with creative recreational programs — and the towns of Woodcliff Lake and cozy Ridgewood nearby are charming, inviting and agreeable.


There are ample shopping, entertainment, educational and worship conveniences close-at-hand as well as numerous healthcare providers. Aptly named, Woodcliff Lake offers many scenic ponds and lakes, quiet parks, and rolling wooded hills, and beautiful Saddle River is just a few miles away. Numerous transportation arteries make access fast and easy, like The Garden State Parkway, The Palisades Parkway, Route 17 and the Tappan Zee Bridge. The Bristal at Woodcliff Lake is only minutes from the Paramus Mall, and it’s just a short scenic drive from Manhattan. Stop by and see for yourself.


Services & Care Provided: Independent LivingAssisted LivingMemory Care