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1 Bedroom

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2 Bedrooms

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Customer Reviews

We Enjoy The Active Environment

We are independent residents and I see the caregivers around the building and they seem to be really good with the assisted residents.I have house keeping and they will come to my room to help if needed,they do have priorities though. The meals are very good with plenty of options and a good substitution menu and they have open times to eat. They do so much here it's hard to list all the activities. It is very active here with a good atmosphere.

Christina Rose

Local Representative

Thank you for your wonderful review! We are so pleased that you are enjoying life here at Riverview Terrace!

Things Are Going Well

Things are going well for us since moving my father into the community. He seems to be adjusting well with the move and living in the community. The staff is great I've no problems with them an the food is great also which is a plus. It is an overall nice environment for senior's and we are happy the choice we made.

Christina Rose

Local Representative

Thank you for your review! Our staff works very hard to make our residents feel welcomed and at home from their first visit. We are pleased to serve your family and honored to have your father here in our community.
Thank you for your feedback. Have a wonderful day.

Friendly and caring staff

The staff is very friendly and caring. The facility is beautiful, clean and well maintained. The level of care here is amazing. The food, however leaves a lot to be desired. Honestly, it just is not very good.

Christina Rose

Local Representative

Thank you for your review. We are pleased to hear that you like our community. We strive to make all of our residents feel at home and to give their family the peace of mind, knowing their loved ones are taken care of. We are sorry to hear that you are not as impressed with our food. We try very hard to find choices that are not only healthy but that also appeal to all of our residents. This is a something that we are always working on improving and fine tuning.
Thank you for your feedback. Have a wonderful day.

Unhealthy prepackaged foods, and poor management in a beautiful facility

When we walked into Riverview, we thought it looked like an upscale hote. We don't feel that so much since they redecorated? What has been added has diminished the high end appeal. The administrator does not listen to the problems of the residents such as smoke getting in their rooms, washers and dryers out of service, windows not cleaned for years, and drafty doors not being fixed. These are just a few of the problems that have been unresolved. The repair staff is not responsive at all. But the worst issue is the food. They advertise their dining room, which is supposed to be open all day, with many items. They would be better off offering the residents 2-4 options at each meal and make them delicious and nutricious. My parent has told me she knows of 4 other residents who are considering moving. It is really too bad that the management is so poor! It shouldn't be difficult to improve the food quality, especially when it is something that the residents looks forward to, and it so important to them.

Christina Rose

Local Representative

We are truly sorry that you are unhappy with the décor, the management, the maintenance and the food. Riverview Terrace staff try very hard to cater to the needs and preferences of each and every one of our residents. With a resident census such as ours, it is difficult to make everyone happy.
We have recently made changes in the maintenance department and added more people to the staff.
We have started incorporating alternative recipes into our menu and have started using symbols on the menu to indicate food that meet different dietary needs such as Gluten Free, Sugar Free and Heart Healthy.
We are sorry you feel that management does not listen to the problems of the residents. We make every effort to allow residents to express their opinions and air their concerns. We do this through the use of the Comments and Suggestions Box in the lobby and also the monthly Resident Council Meeting. The Administrator has an open door policy and is almost always available to speak to any resident that is experiencing an issue.
We are very sorry if you or your parents are considering leaving Riverview Terrace.
We thank you for your feedback. Have a wonderful day.

Very Unhappy With the Food

What they need to improve on is the health part of their food. They have the most unhealthy food of any place I have heard of. And we have had meetings to work on it, but it takes a lot to get them to get it done. Very unhappy with the food with there.

Christina Rose

Local Representative

We are truly sorry you were unhappy with our food. It is always our utmost goal to make each and every one of our residents happy and content with their lives here at Riverview Terrace. Bridging the gap between “home-style cooking” and “health conscience” choices has been a learning experience for our staff and residents, alike. We are constantly striving to find healthy and delicious foods that appeal to all of our residents.
Thank you for your feedback. Have a wonderful day.

I thought they did fine. My parents were only there for a short time, but it was nice.

Christina Rose

Local Representative

Thank you for your review. We are glad you were happy with your parents stay here with us.
Thank you for your feedback. Have a wonderful day.

Very nice, really great "vibes", but too expensive.

Christina Rose

Local Representative

Thank you for your review. We are sorry we were not able to accommodate your needs within your budget.
Thank you for your feedback. Have a wonderful day.

It's been great, and I have no complaints.

It's been great, and I have no complaints. Riverview Terrace is doing a very good job. The staff is friendly, and it's very clean. They are responsive and attentive. My loved one is really enjoying themselves.

Christina Rose

Local Representative

Thank you for your review. We are always pleased to hear that our residents (and their families) are happy with the care and service they get here at Riverview Terrace. We appreciate you taking the time for this review.
Thank you for your feedback. Have a wonderful day.