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Staff High, Mangament Low
Paradise Estates is indeed a newer facility that appears as a clean friendly environment. The apartments are spacious and attractive that do indeed give residence the feeling of living in their own homes. The resident caretakers (floor staff) and medical personnel are professional and friendly that help in any way they can to meet the needs of the residents. The management on the other hand will need to work on their professional demeanor and understanding of state and federal regulations within this industry to be better informed when answering questions from family members and medical personnel. Only when management personnel enhance their knowledge, professional demeanor, and show at least some human compassion towards the residence will I be able rate this facility at a higher level. It is a business but when your business is providing care to the elderly, compassion and kindness pay much higher dividends than the American dollar.
Just Like Home
This is a great facility, friendly, helpful staff, clean environment, good meals.
My dads apartment is roomy and very homey, especially since we hung the pictures on the wall. I like the fact he has his furniture from home making the surroundings more familiar. It takes a lot of pressure off us knowing he is well looked after and safe. Thank all of you at Paradise Estates!!!