Pacifica Senior Living Vacaville - Vacaville, CA

My family has been very pleased with the loving care our mother has received the past 14 months. We couldn't have chosen a better place for our Mom.

The sales rep explained all aspects of the home as well as the price. I love the arrangement of the homes and apartments were nicely arranged around the dining room. My mother feels very comfortable there. The staff is helpful and friendly.

Of all the places we looked at this was the clear winner. Friendly staff, great set up with the houses, reasonably priced, great outdoors area.

Your staff was first class! Very caring and gentle. Thanks so much for taking care of [name removed]!

The staff at Pacifica Senior Living take such good care of my dad. They are so friendly and professional here, and they are so good at keeping us updated on things and calling us if something happens or if they have questions. The community itself is about a mile away from me, so it's very convenient. It's clean, and it is a very inviting place to walk into. They have the Girl Scouts and other groups come visit the seniors, they have activities, and they have physical therapy as well. I would absolutely recommend Pacifica to others.

Gated community that makes it extra safe for loved ones with a very good business office manager.

I liked the fact this was more of a home setting with a big kitchen in each unit. Staff was very nice and knowledgeable. It is also an All Inclusive facility which makes it easier when financing. Downside - only 3 bathrooms in each unit and there are 15 residents in each unit. Positive side - a nurse is available 7 days a week and all food is prepared on the property. The t.v. in the main room seemed very small for a group of people to view. Other than that I did like the setting.

Recently my mom fell, if there was a motion detector it could help out more. Because she has dementia she is unaware of the string pull if she needs help. At night they have all the doors propped open to watch the sleeping residents, but I feel the doors should open toward the big room, instead of their bedroom. For a more visible watch. I really like it there and the staff are attentive to the residents. The resident have freedom to go out to the courtyard, if they are able to. My mom is eating fairly good meals and it looks good from what I see and she is eating the meals. The staff are very good with the residents and try to keep their attitude up like laughing, joking, smiling with the residents. I would recommend this community to others in need.

So far everything is going well for my mother since her move to this community. This is a nice safe community for her and her needs. I'am very pleased with all the staff. They seem to know what they are doing when it comes to caring for her and her needs. They have been very friendly and helpful. Her move here has provided the family a peace of mind knowing she is safe, and in good hands. This is a community I would recommend overall.

The Courtside Cottages had a beautician on site. They offered a variety of activities like stretching classes,
a gardening Club, and Pet-focused programs. The tour guide said that they would make sure that the residents care needs would be met. The staff met along the tour were all attentive and i got to see the whole community including the rooms and dinning room.

They can improve on the management system from the top down. There were moments when I saw good care being given to people by the staff, but it's just managed poorly. No communication and no follow through. I like the staff, just not the management.

Management and ownership changed during May 2015. What was once a very good community care facility completely changed and not for the better. North Star the new management company reduced staffing and programs without notifying the families of the residents. The staff were given two to three days notice. Changes were implemented on 6/1/15. The whole atmosphere changed from positive to negative. North Star admitted at a family meeting that they made a serious mistake and stated the care and service would be improved. After another meeting with the families and substantiated complaints to licensing, staffing has increased marginally. After four and a half months, North Star is still trying to figure out how to staff and manage the facility. Quality care will not be achieved until adequate staff and supervision are provided. If you are looking for a community care facility for your loved one, check it out thoroughly and ask if there are any planned changes of ownership, philosophy of care and management.

i would recommend it we looked at other places this is a real cottage they have very good staff they prepare the food there on site most dont the views are great the staff is very helpful very staffed facility they have good people there all ways on time to help with any of their needs my mom loves it there

Rocky start but mom has adjusted well and the care is wonderful and consistent. They have been very supportive.

If you care at all for the person you are thinking of placing into a full care facility, DO NOT LET THEM STAY ONE DAY AT COURTSIDE COTTAGES. The executive director, [removed] only cares about the bottom line and not the patients or the staff. If you visit Courtside, pay attention to two things; notice that not one patient is wearing glasses or hearing aids (both of which are important stimulus for dementia patients); also, notice that not one patient is involved in any kind of activities (walking, arts and crafts, etc.). All Courtside wants to do is medicate the patients so heavily, they do not have to take care of them and their is no quality of life. [removed], the LVN, was over medicating my father until my mother and I caught the error. We have removed my father and if your loved one is staying at Courtside, I highly recommend you do the same. I feel very sorry for the people who are staying there now.

They have activities going on here at Cottages everyday. The cost is about $4,000 a month. They have been in business for about 8 years. They have different cottages for different levels of needs, so it is nice because your loved one is placed with residents of similar abilities. Would have chose this community but it was not conveniently located for us.

They were not as bad as other communities but their atmosphere was depressing. It was relatively dark and gloomy. They literally are cottages and depending on what level of care are needed depend on the cottage. The level 5 cottage was really depressing every resident was in a wheel chair just slumped over. Just did not have a good feeling to it.