Isle at Watercrest- Alamo Ranch - San Antonio, TX

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From the Office

The isle at Watercrest Alamo Ranch is located on the Northwest side of San Antonio in the community of Alamo Ranch. Alamo Ranch is the 2nd fastest growing town in the state of Texas. Our unique features at the Isle include 24hr care supervised by licensed nurses. We are the only community in the area with a licensed outpatient rehabilitation (coming soon) within our community. Residents at the Isle can expect a day full of activities from health and wellness to card games, the opportunities are endless.

The Isle at Watercrest Alamo Ranch offers the finest in Assisted Living along with the Springs, our secure memory care for those with Alzheimer’s or other forms of dementia.
We offer personalized assistance with the activities of daily living: dressing~bathing~grooming~and escort service!
The Springs is unlike anything you would expect from a traditional memory care community. We offer state of the art security allowing us to proactively care for your loved ones. With the recent addition of It's Never 2 Late, we have been able to increase resident activity participation while decreasing behaviors from our residents. While dining can be a challenge for some, our outstanding Chef prepared meals and beautiful ambiance in the Dining Room paired with our Susy Q encourages resident participation during dining hours. The Isle at Watercrest Alamo Ranch not only makes life easier but offers Peace of Mind and a beautiful environment for your loved one. Come see us today!

Customer Reviews

I would recommend this community

Mom had a good respite stay at this community. The staff were nice. I did think the staff to resident ratio seemed a little on the lite side. She liked some of the daily activities. The community is beautiful. She liked the food and they offer healthy choices. The other residents seemed happy. This community is located in a congested area near a large movie theater.

By All Means It Is A Nice Community

I enjoyed speaking to friendly staff and taking the time to show us the community. They acknowledged my questions and provide me with good information. I had to take into consideration is was mixed with assistant living and I was looking for something more directed to Memory Care.

Safe and Comfortable, Highly Recommend

My 93 year old mother went here for a two week respite stay while I was out of town. I felt very safe with her there, she felt safe and comfortable. She said the food was great. It is served restaurant-style...menus, linen tablecloths, etc. Caregivers come to the room to assist in getting to/from meals and activities. They will bring meals to the room for a service charge, but the goal is to have residents get out of their rooms and see and/or interact with others. Games and activities are offered. My mom lives alone with part-time caregivers coming in a few days a week, so this was a perfect place for her...there are other levels of care offered for those requiring more assistance. The cost was reasonable compared to other places I have looked at. This place treats everyone with respect, friendship, and competency. And, for safety and quick response, my mom wore a button around her neck that she would push whenever she needed assistance, response was quick!

I made an appointment with Kelly friendly to tour their facility. I told Kelly in the meeting, did not need this type of care at this time, I just wanted to pay the facility, what is offered & living space. Kelly was so gracious and knowledgeable taking lots of time to show me all their area and the senior living there – all were clean, everyone well dressed, interacting – joyful!!

Not recommended

My mom was here for about 6 months. It was great when she first moved in. The staff was awesome and she fell in love with her nurse and activity director. Soon it all fell apart as new management came in and fire everyone including the people mom was closest to which sent her into depression (any changes in the life of dementia/Alzheimer's patients can be devastating) and she slowly went downhill. They did not monitor her eating/drinking and she made multiple trips to hospitals to be re-hydrated until she fell in her room and busted her forehead open. She never went back to the Isle. They don't seem to care about the care of the residents and you could literally walk around every hallway and never see any staff !! Poorly managed.

The facility was well maintained and exceptionaly clean. Vicki [Removed], Move-in Coordinator gave us a tour of the facility and answered all our questions thoroughly and clearly. She took time to show us the various floor plans so that our Mother could be right at home. The staff welcomed us warmly, and we were treated as family. We were able to meet a few of the residents that were enjoying themselves. Nutrition is a key factor as a parent gets older and the menu is outstanding. There is more than one choice and when a resident goes to the dining room the menus are presented to them in a folder just as a 5-star restaurant would. There is a beauty shop onsite which is a plus and of course outings are done also. Over all, great place for a love one.

Isle at Watercrest Memory Care

Mom has been here 6 weeks and has made good friends with other residents and staff. I feel very confident that mom is receiving great care by skilled and knowledgable people. I love that mom is close to my home and that staff keeps me up-to -date on my mom's health and outlook.

Very pleased

My mother and step-father recently moved to WaterCrest, they are thrilled and I am very happy. I live in Louisiana and helped them relocate at a distance with the assistance of Rebecca. Could not have done this without her!

I'm very impressed...

I'm very impressed. They have worked to get my mother active. They have her involved in activities. They had a resident council, which I thought was very good. The residents were able to input their opinions. It was good to know that they were getting the residents opinions, instead of just the staff. Overall, I am very impressed with this facility. My mother is thriving here. I would recommend this facility without a doubt.

They are friendly, very knowledgeable, and very helpful. They are new so they have some kinks to work out, but they are very available to help out with those. They just hired a new activity director, so they really haven't had that many activities. I really like them, it's very nice and clean and my mother likes it too.

Excellent Place, and care for your loved ones.

Great place, and great staff. The Isle of Watercrest- Alamo Ranch, is a new business that has a great staff to patient ratio. The place is amazingly clean, and looks more like an upscale hotel than an assistant living and memory care unit. The Isle of Watercrest-Alamo Ranch has a great memory care unit, which is a secure area for the patients care and safety. Each room has motion detectors notifying staff of movement, in case someone has problems with mobility. The property is beautifully landscaped, and even has a movie theater upstairs for their residents. My mother is a current resident, and I recommend this place very highly.

Recommend Memory Care Unit very highly.

Great staff, and care for residents. Memory care unit is fantastic. Very safe and secure. Very nice. Recommend very highly.