Landon Ridge Alamo Ranch Assisted Living & Memory Care - San Antonio, TX

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1 Bedroom


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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

  • Cable Included
  • Assistance with all aspects of daily living
  • Fine dining service for breakfast, lunch and dinner
  • Free Assessment
  • Indoor Common Areas
  • Laundry services
  • 24 hour care
  • Availability of trained clinical staff 24-hours per day
  • Memory Care Services
  • Secure Memory Unit
  • Full Schedule of Trips, Events and Activities!
  • Exercise
  • Wheelchair Accessible Showers
  • Activities Onsite
  • Activities Offsite
  • Full-time Activity Director
  • Resident Activities
  • Beauty & Barber Services

Customer Reviews

Tour was very easy. Placement of activities was very well understood. Room sizes adequate. Location means everything for family. In house caregiver availability was a plus!


Our mother was here in their Memory Care facility from [dates removed] 2018 and we did not have a good experience here. Beware. The management cares more about the bottom line than for the care of the residents. They do not have care and activities tailored around the resident's individual needs and preferences, but instead they have blanket rules for everyone, regardless of their capabilities. They took away my mother's independence that she could safely have, affecting her dignity and self worth. New policies were initiated WITHOUT notification, causing extreme distress to my mother. When concerns were brought to their attention, the general manager was patronizing. There were several times when we believe we were told untrue things, including they said policy changes were due to state law, when they were just facility policy changes. This was verified with a state agency that it was not state law. A reassessment appears to be partly fabricated. And a final bill was mailed and they were dishonest in saying a bill had been previously provided when it had not been. They attempted no good faith efforts whatsoever. In addition, promises were made prior to move-in that were not fulfilled. I personally overheard how my mother was treated when I was on the phone with her and the tone and manner is which the staff member spoke to my mother was indefensible. There was a definite lack of communication, and primarily they were non-responsive and ignored me.

Nice Looking Facility, Provision of Services Problematic

The facility looks very nice. The staff are friendly, seem caring, and are kind to residents.

If your family member needs oxygen monitoring or management, this is NOT the place for them. Our main priority in choosing this facility last August, was oxygen management and monitoring. We were assured they were capable of providing this service.

Oxygen monitoring and management has been an ongoing problem for 10 1/2 months. It is a roller coaster ride. Weekends have been a problem, weekdays are somewhat better. It will be good for a week or two, then back to the same problems of our loved one walking to an activity or a meal at the beginning of red, then it's at the bottom of red when they are ready to return to their apartment. NO one changed it, or even knew what the level was. Our family members had to finally begin dropping in to check on it to make sure our loved one wasn't walking without enough oxygen to last an hour for meals or an activity, and the return to their room. This has caused stress, frustration, and at times anger that management is unable to put a plan in place to resolve this issue.

Poly blend clothing returns from the laundry so severely wrinkled that it is not wearable. Towels, and other laundry items become lost and staff or family has to go look for the items.

There are choices for meals, however the food is fair at best. No one expects it to be gourmet, however you do expect a hamburger to be cooked through, a grilled cheese to have melted cheese in it, soup to not taste like boullian cubes. Some herbs would improve the taste of items and not compromise health issues residents might have.

There has been a lot of staff turnover during the past several months. It seems that staff needs more training, and accountability from supervisors.

No place is perfect, however I don't think it is unreasonable for assisted living communities to be accountable for the services they are supposed to provide. I believe 10 1/2 months is a reasonable amount of time to put a plan into place that will work while providing better care for residents.

This has been a very disappointing experience.

Very Impressed. Mom was nervous but seemed to like it. We stopped there. More Convenient to home and our doctor liked Landon Ridge as well. Very comfortable and welcoming. Staff friendly and facility was immaculate! The residents seem very content as well. 👍👍

Michael Dorazio

Local Representative

Wow! Thank you for the great words...You hit on some of the great reasons why we feel so strongly about Landon Ridge Alamo Ranch being one of the premier Active Adult communities in San Antonio.

I love the apartments and the community areas. This is assisted living at it's best. Unfortunately this is kind of far out there to be easily accessible by all of my siblings for visitation.

Kelly Finley

Local Representative

Thank you for your review! We appreciate your kind words.

I toured this community

I went on a tour here and it was fairly decent. They were nice and helpful and answered all of my question’s. They allowed pets here. We looked at an apartment that had a dog and they said they were going to clean it. It was more expensive we thought but after it was all said and done probably wasn’t that bad. We did chose elsewhere.

Kelly Finley

Local Representative

We are glad you came to tour our community, and thank you for your kind words. Yes, we are glad to be a pet-friendly community!

I toured this community

This place was really nice and brand new. It was very impressive. The tour was nice and they answered all of my questions. It was just very big.

Kelly Finley

Local Representative

Thank you for coming to tour Landon Ridge Alamo Ranch!

Great Staff Great Food

I recently toured this community, I was amazed at all the great staff they have. The community offered things for my loved one that no one else did. I will be moving my parents in from out of state and they cant wait!!!

Great Place Great care. I now have my daddy back to normal!!!

I recently moved my father in to this facility. The staff were amazing! Everyone is nice and they are super helpful! I looked at a lot of places and this one shined with the care & love I wanted to see for my daddy. He has been so happy since he has moved in. He has made friends and even joined there water aerobics classes they have two times a week!! My dad has not been this happy in years! Thank you Isle At watercrest for giving me my father back!!!

Beautiful Place But Not A Good Experience

We were very excited when we toured this community. It looked beautiful and the staff seemed to be very nice and friendly and we felt very comfortable leaving mom her while we were out of town. However, the experience turned out to be horrible. Mom was ignored by the staff the whole time she was there. We were promised that someone would go get her for meals which never happened the only way mom made it to any meals was her roommate's private aide took her down for meal time. We had left certain medication rubs for the nursing staff to put on my mother they were brand new unopened tubes and when we picked her up they had never been opened which meant they never did what we asked. They did not fulfill any promises that were made to us in regards to caring for my mother. Never go on appearances they can be deceiving.

I would recommend this community

Mom had a good respite stay at this community. The staff were nice. I did think the staff to resident ratio seemed a little on the lite side. She liked some of the daily activities. The community is beautiful. She liked the food and they offer healthy choices. The other residents seemed happy. This community is located in a congested area near a large movie theater.

By All Means It Is A Nice Community

I enjoyed speaking to friendly staff and taking the time to show us the community. They acknowledged my questions and provide me with good information. I had to take into consideration is was mixed with assistant living and I was looking for something more directed to Memory Care.

Safe and Comfortable, Highly Recommend

My 93 year old mother went here for a two week respite stay while I was out of town. I felt very safe with her there, she felt safe and comfortable. She said the food was great. It is served restaurant-style...menus, linen tablecloths, etc. Caregivers come to the room to assist in getting to/from meals and activities. They will bring meals to the room for a service charge, but the goal is to have residents get out of their rooms and see and/or interact with others. Games and activities are offered. My mom lives alone with part-time caregivers coming in a few days a week, so this was a perfect place for her...there are other levels of care offered for those requiring more assistance. The cost was reasonable compared to other places I have looked at. This place treats everyone with respect, friendship, and competency. And, for safety and quick response, my mom wore a button around her neck that she would push whenever she needed assistance, response was quick!

I made an appointment with Kelly friendly to tour their facility. I told Kelly in the meeting, did not need this type of care at this time, I just wanted to pay the facility, what is offered & living space. Kelly was so gracious and knowledgeable taking lots of time to show me all their area and the senior living there – all were clean, everyone well dressed, interacting – joyful!!

The facility was well maintained and exceptionaly clean. Vicki [Removed], Move-in Coordinator gave us a tour of the facility and answered all our questions thoroughly and clearly. She took time to show us the various floor plans so that our Mother could be right at home. The staff welcomed us warmly, and we were treated as family. We were able to meet a few of the residents that were enjoying themselves. Nutrition is a key factor as a parent gets older and the menu is outstanding. There is more than one choice and when a resident goes to the dining room the menus are presented to them in a folder just as a 5-star restaurant would. There is a beauty shop onsite which is a plus and of course outings are done also. Over all, great place for a love one.

Isle at Watercrest Memory Care

Mom has been here 6 weeks and has made good friends with other residents and staff. I feel very confident that mom is receiving great care by skilled and knowledgable people. I love that mom is close to my home and that staff keeps me up-to -date on my mom's health and outlook.

Very pleased

My mother and step-father recently moved to WaterCrest, they are thrilled and I am very happy. I live in Louisiana and helped them relocate at a distance with the assistance of Rebecca. Could not have done this without her!

I'm very impressed...

I'm very impressed. They have worked to get my mother active. They have her involved in activities. They had a resident council, which I thought was very good. The residents were able to input their opinions. It was good to know that they were getting the residents opinions, instead of just the staff. Overall, I am very impressed with this facility. My mother is thriving here. I would recommend this facility without a doubt.

They are friendly, very knowledgeable, and very helpful. They are new so they have some kinks to work out, but they are very available to help out with those. They just hired a new activity director, so they really haven't had that many activities. I really like them, it's very nice and clean and my mother likes it too.

Excellent Place, and care for your loved ones.

Great place, and great staff. The Isle of Watercrest- Alamo Ranch, is a new business that has a great staff to patient ratio. The place is amazingly clean, and looks more like an upscale hotel than an assistant living and memory care unit. The Isle of Watercrest-Alamo Ranch has a great memory care unit, which is a secure area for the patients care and safety. Each room has motion detectors notifying staff of movement, in case someone has problems with mobility. The property is beautifully landscaped, and even has a movie theater upstairs for their residents. My mother is a current resident, and I recommend this place very highly.

Recommend Memory Care Unit very highly.

Great staff, and care for residents. Memory care unit is fantastic. Very safe and secure. Very nice. Recommend very highly.

From the Community

Landon Ridge Alamo Ranch is located on the Northwest side of San Antonio in the community of Alamo Ranch, which is the 2nd fastest growing town in the state of Texas. Our unique features at Lanon Ridge Alamo Ranch include 24hr care supervised by licensed nurses. Residents in our assisted living and memory care can expect a day full of activities from health and wellness to card games, the opportunities are endless.

Landon Ridge Alamo Ranch offers the finest in Assisted Living along with our secure memory care for those with Alzheimer’s or other forms of dementia. We offer personalized assistance with the activities of daily living: dressing~bathing~grooming~and escort service!
Our Memory Care is unlike anything you would expect from a traditional memory care community. We offer state of the art security allowing us to proactively care for your loved ones. With Sagora Pathways, we focus on each resident and meeting them on their journey. While dining can be a challenge for some, our outstanding Chef prepared meals and beautiful ambiance in the Dining Room paired with a dedicated server encourages resident participation during dining hours. Landon Ridge Alamo Ranch not only makes life easier but offers peace of mind and a beautiful environment for your loved one. Come see us today!