Home Instead Senior Care - Franklin, TN has yet not published prices.
Very disappointing and expensive experience
My family member hired Home Instead for 24/7 caregiver assistance following a stroke. In the first 24 hrs she had 5 different caregivers. She continues to have multiple caregivers throughout an 8 hr day. Most of the caregivers cannot cook and do not provide any care other than going for fast food. Two caregivers actually came and slept the entire time they were there. It has been hit or miss with 2 to 3 very good ones who actually come in and do what they have been hired to do. We will not be using Home Instead in the future and would not recommend them. Very disappointing and expensive experience.
Room for Improvement
This was one of the higher priced home care agencies and we were looking for quality care. Some of the caregivers they provide are really good at their job, others, not so much. Home Instead Senior Care has two caregivers we really like. My dad likes them and the companionship they provide. They provide the 24-hour care that we need for my dad. They watch out for him and his safety. They make sure he has the nourishment he wants and needs. They are presentable and we feel comfortable with them taking care of my dad in our absence. We have had some scheduling issues when they don't show up and the time it takes to get a replacement caregiver. We are hoping that Home Instead Senior Care will become more consistent so that this arrangement can continue.
Short, but Good Experience With This Home Care Agency
Our experiences with this home care agency were good. My love is doing well now, and I'am pleased with the services we received from this agency. It was a short experience, but I knew he was in good hands. Some of the care givers were really good, and chatted with him. Others weren't as good, but they did everything I asked of them. This is a home care agency I recommend, it worked out well for us.
Good Services Provided
This is a good home care agency, but I do not think it is a good option for my mother, and her needs. For the most I'am satisfied with they help they have provided us with. The care giver has been patient, and kind towards my mother. This home care agency may have not worked out for us, but it is a home care agency I would recommend.
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Great home care service!
My mother received home care for just a short time, but everything went just fine! The staff showed up on time and did what they needed to do in order to take great care of her! If anything, one of the caregivers was a bit talkative, which might be nice to another person, but my mother didn't like it too much. Other than this, everything went fine!
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