HeartHomes at Piney Orchard - Odenton, MD

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  • Activities Onsite
  • Indoor Common Areas
  • Meals Provided
  • Nurses on Staff
  • Podiatrist Available
  • Physical Therapy Available
  • Occupational Therapy Available
  • Speech Therapy Available
  • Complimentary Transportation
  • Activities Offsite
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Wheelchair Accessible Showers
  • Hospice Available
  • Respite Available
  • Resident Parking Available
  • Doctor on Call
  • Nurse on Call

Customer Reviews


Most Staff are very friendly, but the Manager is rude and needs training on how to treat people and stop having so a know it all attitude. She doesn’t communicate well with family members and will have other staff members contact the family and their loved ones! As long you ask questions your great!! She has no professionalism! Your loved gets minimal care at best, showers are done regularly, clothing is always missing or it’s someone else’s! This place really needs to be looked at by the state. Very proud to say we moved our mom out! She made it a couple months before enough was enough! Also our mother reported many of times to the staff in charge of issues and nothing was ever done! It was always oh I don’t know about that was what you got from the upper management! It’s sad because it’s a nice building and could be a wonderful place if it had the right manager who is supposed to have been there 10 plus years!

Awesome Place!

Our father has been in and out of multiple homes it has been so frustrating but I think we finally found the perfect place! The staff is incredible such a beautiful loving atmosphere ready to help you with anything. We found out we were paying for things that we should have never been paying for and they handle everything I can't tell you how happy we are with his new home its a true home not just a care facility. [Removed] is awesome in every way I highly recommend you check out this place if you are in need!

The staff seem to be very caring and compassionate toward the residents. Some weekends they have been understaffed. I think they need a cook that doesn't also need to aide the residents. Just got a new manager that doesn't seem to engage the family members as well as former manager.

Looks elsewhere

We had our loved one here for just about a year. The care went downhill after a few months and we ended up moving. I would not recommend this facility if you want your loved one to be taken care of. The staff is extremely lazy and the ratio for caregiver/patient is not enough to care for the residents there. There are also no activities ever done with the residents, they just sit and watch tv all day.

Very nice place

We're very pleased with how things have turned out at HeartHomes at Piney Orchard. The facility itself is well kept and clean, and the staff have been a big help throughout the whole process. They're taking great care of my loved one, we are entirely satisfied!

Love, Trust and Peace

Heart Homes truly has a loving heart for my family member.
We could not afford them without the sale of our loved ones condo. Heart Homes worked with me on the financial side. So far we are so pleased.

Caring and friendly staff!

We've had a very good experience with HeartHomes at Piney Orchard so far! The facility itself is well kept and clean, and has a warm comfortable atmosphere. The staff are all very caring and friendly, and the residents seem happy.

Would like to revisit during a meal t...

Would like to revisit during a meal time.

Very nice place. Rooms on the small ...

Very nice place. Rooms on the small side but very pleasant, looking like a bedroom, not a hospital room, pretty quilts on the beds, nice wood furniture, nice easy chair or rocker. 16 patients, two living areas, so can be private when I visit. Nice terrace with a gazebo, that runs right into a small park with a pond. They take the residents out there to get some sunshine and fresh air. Weekend staff very caring.

From the Provider

We pride ourselves on personalized, professional care that comforts each of our residents as family members in his or her home. Each resident is cared for based on his or her needs and the personal desires he or she requests. We offer options and choices to suit your individual needs and are prepared to respond as your needs or level of care may change. Each of our homes are designed and maintained to provide comfortable, convenient, quality lifestyle preferences tailor-made to meet the individual care needs of every resident