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Customer Reviews

Investigation needed

Disgusting, filthy, smelly horrible hellish place. Some one needs to investigate their funding and poverty level facility. Concord hospital sent my loved one here without notifying the family.


Exceptional care and compassion - wouldn’t choose any other place for my Mom.

Terrible place

Absolutely the worst place ‼️‼️They forget to bring patients there dinner if u ask for anything like to have the air conditioner fix OMG they say there is nothing wrong with it lol it never came on even the nite nurse said it didn't work and hasn't for years 😳If u ring the bell good luck if they even feel like getting. Up its not for at least hr or so they lie they NEVER do what they say they will treat guest poorly we needed a new pair of socks I asked 3 times once about every hr she keep saying she was going to get them and she NEVER got up once I even offer d to get them for 3 days my mother lied in a bed that had bloody sheets I had to ask for the new sheets and i changed the bed so stay away.‼️‼️ ❌☠️🚫

Worst Place Ever‼️‼️‼️‼️

This is the worst place ever‼️‼️DON'T go there ‼️‼️‼️‼️This place is very BAD‼️‼️‼️‼️If u dont plan on being there 24-7 to watch over ur loved one then dont don't go there ‼️‼️‼️‼️I could write pages of things they DONT do this is one they didn't bring my mom supper 2 nights in a row when asked they said they did I was there from 330 till 10:00 pm no supper asked 4 different people they all said they would look into it the last person said the kitchen was closed 😳Really Ive been bringing in her food that's only the beginning they NEVER answer the call buttons my mom called me at 1230 AM saying she had been ringing her call button to use the bathroom she was crying so hard I got in my car (I live 40 mins away) and drove there by now it was to late she had an accident and was upset about it and guess what ---- up that's rite they still had not gone to her room‼️‼️‼️‼️‼️It gets worse STAY AWAY from this hell hole‼️‼️‼️‼️‼️

Don't do it

Horrible place to experience! Administration is below average, [Removed] and must be reconsidered!

Medication mistakes

I saw many instances where persons dispensing meds appeared confused, or perhaps unqualified. One instance involved a doctor and nurses chuckling over a life-threatening double dose of heart meds to a patient whom they were trying to wake up! They hoped it "wasn't THEIR mistake!" I was very uncomfortable with my mom's treatment from that point forward.

From the Community

At Harris Hill Center, a Genesis HealthCare facility, we offer our patients and residents outstanding care, delivered by highly skilled practitioners in a warm and comfortable setting. Our Quality Healthcare Units provide skilled nursing, medical and rehabilitative care for patients and residents. Whether you are here for a short stay or for an extended period, our Clinical Care Teams are focused on implementing your personalized care program to facilitate your recovery and improve your well-being.
At Harris Hill Center, we provide 24-hour care for long-term elderly residents and chronically ill patients, and are focused on helping each resident achieve their highest level of independence and quality of life. But, we also provide a caring bridge between hospital and home. Our Short Stay Services provide our patients with excellent rehabilitative care in a warm, family-oriented environment. Speeding recovery and returning our patients to home as quickly as possible are our primary goals, with our Clinical Care Teams there to support patients and their families during their stay.