First Community Village - Columbus, OH

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  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Complimentary Transportation
  • Pets Allowed
  • Hospice Available

Customer Reviews

Not recommended

Attractive facility and centrally located. Most of the staff are friendly but not well trained. It is expensive and exceptionally poorly managed. The only successful program is Physical Therapy, the manager there is good. The most common answer to any question is "Gee, I don't know." The food is expensive and only average in quality. Housekeeping in the apartments is a joke. The Healthcare (nursing) wing is horrible. DO NOT leave anyone you care about there. My father was there and everything bad that could happen to someone in nursing care happened to him. He fell, got MRSA, cdiff, and bed sores. He was there to recover from surgery, but after all the infections they gave him he just couldn't recover and died. At present (2019) they are building a new addition which will be even more costly than the existing units. I wish I could say we had a good experience there at some point over the 10 years my parents lived there but there wasn't one other than friendships with the other residents.

Nice facility with many residents from surrounding area. More expensive than most places. Has pool. Lots of activities and good care.

double billed at this place.

I would not recommend this place. My mother had to go to their rehab/nursing facility after a serious hospital stay. I don't have an issue with the people or facility. What I do want to warn people of, is their billing procedures. It might seem like a small thing but, my mom had a haircut, paid cash and then continued to receive a bill for something she paid for at their facility. We called several times to let them know the bill had been paid at the facility. They requested we provide a receipt but we did not get one. I wrote a letter explaining the situation and they still wanted us to pay the bill. It wasn't a huge was just the shrewd business habits. They don't know how to keep track of what is paid and then can continue to send out bills. My mom ended up selecting a senior community and we did not even consider this one after the experience. Please watch what you pay for and GET RECEIPTS. They are money hungry and don't care that they are in the wrong.

1st community NEEDS SHUT DOWN!

Mother was taken to this rehab and is a fall risk after hip surgery. She was told to go to the restroom when she's not supposed to get out of bed. Then was told get rid of her waste in the bed pad and then call for it to be changed. I asked where was the bed rails to be told some 4 hours after her arrival the stna needed to evaluate if she needed them. The next person I asked stated the doctor had to order them. When I called for the nursing supervisor it took 20 minutes for a response then I get someone with no badge identification and in my opinion was NOT the supervisor or this place hires clowns for administration. When pain meds were requested they stated they had no order from the doctor. When approaching another nurse I was told they hadn't had time to review her records. Im scrambling to move my mother. DONT SEND family to this physicality!

[Name removed] was wonderful and really helpful. Unfortunately they require 4 years of private pay before being able to accommodate a medicaid spend down.

My sister and I toured this one without our dad. The staff nurse thought that memory care would be the appropriate level for him. After touring both assisted living and memory care we disagreed.
We feel that the memory care program is VERY good, and we may consider it later if dad should need that level of care. The memory program is broken down into three smaller units, so that residents have a group of around 8 to 12 peers in a dining area/living room area. There is an enclosed outside area that wraps around the end of the building in sort of a large U, with trees, benches, raised gardens, etc. When the weather is good, memory care residents can wander the gardens, including going around the end of the building and coming back into the closed unit at a different door. Our mother passed away last fall from Alzheimers and one of the things she liked to do for several years was to walk from place to place. If she encountered a door that lead out, she would escape or try to escape. When we placed her in a setting with no obvious outside doors, she wandered contentedly for hours. If she had been in the memory care unit at First Community, she could have wandered inside and outside at will without ever encountering an obvious exit. She would have loved that.
We were not as impressed by the assisted living facilities and program. It just didn't 'feel' as good.
Dad did spend several weeks in the skilled nursing facility at First Community this spring following a hospitalization. We HIGHLY recommend it! He was well cared for and did not mind being there. His experience at other rehab facilities, even very good ones, left him feeling angry and not willing to ever return.

Not accommodating to mother under hospice care

So sad this facility is politically bent. Want to move my mom out of her assisted living room after 5 years with her cat and under hospice care. Tried to make other arrangements to keep her with her cat, but the staff doesn't seem to care. Very sad. The staff doesn't seem to work well with outside private duty companies. Makes them feel unwelcomed as an outsider.

First rate, had all the amenities you could want. But too large and sprawling for my walker-dependent mom. Top of price range we looked at.

Wasn't what my loved needed

I toured the First Community Village. The staff was nice and they gave a nice presentation of their community. It was a clean and well-kept community. I just didn't think it was the right fit for my loved one. I chose a community that was closer to my home.

Needs new management

Most of the staff are great, caring and competent. However, current management is absolutely incompetent.
It is a nice facility, plenty of amenities and activities. It could be quite nice with a general manager who knows how to manage.

Walk away from this nursing home facility.

My mother was asked to move from her assisted living home because it was a multi-floor community with no ability to restrain residents from leaving floor. They suggested First Community Village where they had locked doors and they stated more care for wheel chair residents. We weren't even there 1 hour before the nurse's aid left her alone, she got up and fell face down on tile floor. Ambulance then hospitalized for several days. They assured me this would not happen again. She was moved to another room on her return and it was very dark and uninviting in this lock down area. While there her new physician started to prescribe meds that made things worse. She started have small strokes and I asked what can we do to help her? Meaning speech therapist, something. This same physician told me, "what do you expect, she's old," What?? Needless to say between the fall, the locked institutional like environment I insisted, to the director, they get my mother out of there and into a decent room and fired that physician. They put her in a much better room, new physician, charming room mate with somewhat nicer nurses. They lost her hearing aids, not once, but twice. Every time I came there (at least once a week) I would have to dress her, feed her in the small eating area myself. The mini strokes became her demise within 10 months. I would "never" recommend this "nursing home" facility. Walk through it and you will not see one smiling patient. It will break your heart, as it did mine, but was too late for my mother. God rest her soul.

Beautiful facility with wonderful amenities. Living quarters are lovely. Activities are the 'Sew What' group that make and donate blankets for Ronald McDonald House. A couple of options for making the financial decision. Staff are pleasant. Overall a wonderful place.

This is a quiet, clean community with beautiful landscaping!!

My Father in law seems to be happy with his move into First Community Village. Sue who helped us in the beginning was nice, informative and made him feel comfortable. I have talked to numerous friends and they have nothing but good things to say about this community. I would recommend it.

Friendly and supportive staff

We've been very pleased with how things are going at First Community Village, they've exceeded all of our expectations and we would rate them highly in all categories! The staff have been very welcoming and supportive, and the facility itself is very nice looking. We really liked that it had plenty of outdoor areas appropriate for walking nearby. His mood has improved so much since moving in, he smiles all the time now!

The first community my son and I tour...

The first community my son and I toured – she was kind of snippy, she said, “Your down payment will be $400,000. Will that be a problem?” I won’t refer people to this community. I like the community I moved in much better and they were a much more reasonable price as well.

Didn't care for six figure ...

Didn't care for six figure payment policy toward rent. Didn't care for $375.00 monthly food allowance with prices on menu. Location undesirable. One bedroom apt unacceptably too small.

They were a three. Historically they ...

They were a three. Historically they had high marks but we had a terrible experience. The first day she was there she fell and they blamed her for trying to get up. They didn't have her in the right wheelchair and they didn't have it locked. She fell and hit her head. She fell again, which caused bleeding on her brain, so the state went out to investigate. Another day we found her stuck between the bed and the wall. There were a lot of things. They weren't adequately trained to put her sling on. She had surgery on her shoulder and they couldn't put her arm in the sling and it was always hanging out of the sling. One day we found that her pills had fallen and were stepped on, so she didn't get her meds. There were always excuses. Great looking facility. Very poorly managed.

Wish she could stay!

The nurses are very good about calling me when there has been a change in my mother's routine, medication, or behavior. The nurses and aides are friendly and calm, even when redirecting residents who become confused or angry. Cleanliness is average; when in a shared room, clothes are easily mixed up. My mother lost two hearing aides. Be aware that after new renovations (2014), there will no longer be a secured (locked) unit for residents who try to leave. I was told my mother must find another facility because she does try to leave and there will be no safe place for her. This has been upsetting to the family. There is a disconnect between administrative decisions and family. The activities directors work very hard to offer all residents a variety of interesting choices. They always welcomed my granddaughters to join in any activity. My mother has been there two years, and almost all the staff know her, smile when they see her, and call her by name.

We did a tour back in Septe...

We did a tour back in September and really liked the facility but was a little farther than where my mother wants to be.

Seems like a very nice a & ...

Seems like a very nice a & caring place, unfortunately they require that you guarantee that she has 4 years worth of private funding before Medicaid takes over. Which would be approx $350K. Very disappointing.

Nice, Too Expensive

It was very nice but it was just too expensive for my mother-in-law.

Great - A Lot Available Here

I guess any place you go you always hate paying all that money but I think they've been very good. My mother-in-law has only been there like 3 months so we're all sort of still settling in. We were just notified that we're going to have a care of action place. I think that's wonderful. A lot of places don't do that. We get a lot of communications from them regarding how my mother-in-law is doing. I just got a letter from them today asking if it was okay for her to participate in a new activity so they keep us up to date on what they're doing.

The physical therapy and occupational therapy are coninuting right there. It's nice that they have so many things available there. She's getting her eyes checked by a doctor there. It's good because I don't have to take her out for those things and these doctors are used to dealing with older people.

I was impressed with the physical app...

I was impressed with the physical appearance of this community and the people I have spoken to. I am concerned as I was approached by a co-worker who has a relative there who is not happy with the care her loved one is receiving.

Mom doesn't need a suite. Three sepa...

Mom doesn't need a suite. Three separate dining rooms, family style. Young woman who took me on the tour seemed uninterested in me. Lots of apparently rich white women, or those with wealthy families. Too bad because it's across the street.

This is on the short list. Swimming,...

This is on the short list. Swimming,theater, activities,memory care,nursing-skilled

From the Community

Since 1963, First Community Village has provided the premier lifestyle that gives you more freedom, eliminates the burdens of home ownership and allows you more time to enjoy the things you love. More than that, we’re a group of engaging, cultured and highly social individuals welcoming to new friends who love being in the heart of Columbus. The active everyday life you lead remains with increased opportunities for exploration and growth, making First Community Village a place you’ll truly enjoy calling home. Along with the lifestyle you’ve always desired and the best services and amenities available comes peace of mind with continuing care. Never worry about life’s what-ifs again! Come experience life at First Community Village, where you come first.