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Semi-Private

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  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Complimentary Transportation
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Hospice Available

Customer Reviews

very good

It is an older place, but very nice. They keep it up well. They are currently remodeling the exterior of the building. They keep me informed of how things are going. Their communication has been very good. They proactively help out in any way they can to make it as good for the residents as possible. It is definitely a good deal with very good care.

The rooms are big and feel like an apartment however, the memory care unit is about waiting for them to die. There is not much in way of stimulation beyond music played loudly. The meals are limited and I'm concerned if at some point there are dietary restrictions...they couldn't accomodate.

mom is very happy, but not up front about costs

When I initially checked out Courtyard Plaza, I was told it would be one price. Then it ended up being more, and with extra last minute fees added on. I felt like it was a bit of a bait and switch.

When I go to see mom, she is very happy and very well kept. Her nails and hair was done nice, she was in good spirits, etc. At every other place she has been at she has asked me to get her out of there, but at Courtyard Plaza she is very happy.

I just wish it wasn't so expensive and that they were up front about the costs.

Review of Courtyard Plaza Alzheimer's / Memory Care in Van Nuys, CA

The facility was fine, but I did not like the combination of assisted living and memory care. The memory care patients are contained upstairs and do not have free access to go into the outside patio or not. They would need to be supervised and I like the centers that are specific to memory care better

Love the Courtyard!!!

This place is awesome. I am really happy with how helpful they are, the value we get for our money and how they keep such a full and complete schedule (with interests for everyone).

Our needs are overwhelmingly met and the apartment that my parents live in is much nicer then what they came from.

My only tiny piece off is for the food. It's ok ... it's not bad and it's made for most of the folks there that do not like things to seasoned but it's not great and that's the only thing about the place that isn't great. The dining room and kitchen staff are amazing as well 0 it's just that the food is ok.

Sometimes people didn’t want to come ...

Sometimes people didn’t want to come visit me because they didn’t think it was a safe location. There were helicopters hovering over the building almost everything. There was a beautiful inside patio, which was very quiet and nice.

Spoke to Dimitri and while ...

Spoke to Dimitri and while very nice, Courtyard Plaza fee are over budget.

Tour was great, really like...

Tour was great, really liked the people and included services for the price.

An impressive facility with great amenities

While recently seeking out a new home for my father-in-law we were very impressed with the cleanliness, staff, amenities and decor of this lovely and obviously very well run facility. Dimitry, the Administrator who showed us around, was not only intelligent, professional and efficient but kind and caring as well. It's like a beautiful little oasis in the valley with happy/friendly residents and staff.

The facility seemed a littl...

The facility seemed a little dark and the presentation and handouts were not informative with cost breakdowns, amenities etc. the rooms are expensive and include the issuance of Meds even if the patient can administer them. In addition a caregiver is present three days a week to assist resident with showers whether they need assistance or not. Limited daily menu, posted on a board, if resident does not like food they can have a sandwich for dinner.

Awesome Value

I looked at about six places and this one was by far the most pleasant in our range. It's not a luxury facility, but the staff are warm, attentive and the rooms are big. There's a pet cat and bunny. We feel welcome to visit. The residents seem really friendly too.

It's a good place.

It's a good place. When concerns are brought up there is a good response to make improvements. When it comes to being clean and friendly they are excellent. They seem to be a pretty fair value. The food is not what I would order at a restaraunt but it seems to be pretty good.

It great! The living quarters are excellent.

It great! The living quarters are excellent. The houskeeping is excellent. The staff is more than helpful, and the food is fine. I've had nothing but very good experiences with them. The value you get for your money is better than the last place we were at, better than any of the ones we have been to.

Dimitri spent a lot of time...

Dimitri spent a lot of time with me and answered all of my questions and then took me on the tour. We did talk about her kitty, but don't remember if Dimitri said it was alright to bring it along. That kitty is so important to her. I described both facilities to her this evening on the phone and I am strongly leaning to Courtyard Plaza. The clients I spoke with were very friendly including staff. I have a call in for the hospital to call and render the evaluation that I don't think has been done. Also, she can bring some of her own furniture if she likes. Same price. Dimitri gets FIVE STARS.

Good deal. $2000 inclusive...

Good deal. $2000 inclusive of care. All the way up. Large rooms. Could set up with eating, sitting area, and bed plus private bath. Got some singers. Offer a lot of activities; 14 piece band once a week.

Nice Downstairs, Dungeon Upstairs

They have a gorgeous website and a beautiful downstairs, but upstairs is like a dungeon area. They show off a really nice dining area but the memory area seems like a locked down prison from the HBO show. Totally dark and miserable. His prospective room had a balcony, but he couldn't use the balcony unless you are there to go on it with him. Three days a week they take them outside into the garden, but only going outside three times a week seems horrible. While I was standing outside the facility, dressed unusually casually in jeans, some sort of Target tee and tennis shoes in front of the facility, a car drove by twice and slowed down and propositioned me because he thought I looked like a hooker. That was pretty horrible! Then the director insisted on walking me to my car and petting my dog despite my objections of the dog going nuts. It was just bad.

Large facility but sounded ...

Large facility but sounded like there was plenty of help to assist more needy residents as my mom. Plenty of activities set up. Large rooms very nice. Need to bring mom there to see.

Perfect Place for Mom

After weeks of touring various facilities for my mother, I was feeling hopeless and full of despair. After my meeting with Mr. Gelman at the Courtyard Plaza my despair and hopelessness of finding the perfect facility for my mom finally turned into a reality. This immaculate, beautiful facility was more than what I could imagine for my mom- a perfect fit of meeting all the needs of my mother under one roof! All I can say is thank you Annelle Travis at a Place for Mom in guiding me to the Courtyard Plaza!!!!!!

I'm so happy I took that leap of faith, its like the MGM Grand

I will be this place's poster child, they are excellent, things are amazing. The director, Demetri is amazing, he's always willing to talk to me about anytihng, and the amount of staff they had and knowing he was going to be well taken care of... I never imagined being here would be so easy, I didn't knwo what to expect but it's fantastic, my dad loves it, he's making nice new friends, the staff is all amazing, every single one of them, not a bad one in the bunch, and my dad is running movies now, he's like a little activities director. They feed him amazingly, they have a little barber shop, they have everything he needs right there, they always accomodate him, they're wonderful, I haven't nothing at all bad to say about this place, its absolutely amazing.

Many Activities and Beautiful Gardens

My mom and dad don't participate in the activites but there are lots of good ones. They have bingo, entertainment, exercise type activities based on what the residents are able to do, and little field trips to restaurants or museums for those who are able.

I think it's just very pleasant there. It's more of a homey environment. It's not a big, huge place so there is not a lot of long walking. There are a lot of people that are immobile that need care and they are given the care there. The presciptions process can be a little confusing.

There are beautiful grounds with rose gardens and a pleasant atmosphere. Some people might not like the area but it's in a residential area with a school and a YMCA and the facility itself if beautiful.

NICE ASSISTED LIVING

NICE ASSISTED LIVING

Uncle said it was a very depressing p...

Uncle said it was a very depressing place.Maybe your brother will like it, I could'nt live somewhere like this.

Nice assisted living home, clean and ...

Nice assisted living home, clean and spacious. Only has shared room avail. on 2nd floor. It is near the elevator. Rooms were large. Have a monthly calendar of events. Residents can choose to go on outings such as Walmart, Target, 99cent store, restaurants, etc. Residents seemed happy. Nice outside patio area.

Wasn't really keen on the neighborhoo...

Wasn't really keen on the neighborhood where this is located.