Arden Courts of Potomac - Potomac, MD

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1 Bedroom

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  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Nurses on Staff
  • Podiatrist Available
  • Physical Therapy Available
  • Occupational Therapy Available
  • Speech Therapy Available
  • Complimentary Transportation
  • Activities Offsite
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Wheelchair Accessible Showers
  • Hospice Available
  • Respite Available
  • Resident Parking Available
  • Male Residents Accepted
  • Female Residents Only
  • Doctor on Call
  • Nurse on Call
  • Dentist Available

Customer Reviews

Ruined my dad

ruined my dad's life. over sold. Lead nurse never prepared and didn't have any up to date information regarding my father and what was happening. demanded that we supplement "care" there as well and my father continuously went hungry. we will never have him back to the way he was when he entered. do not trust this facility with anyone.

Lousy care

Smells of urine an feces. The poor residents look painfully sad wandering around. Appears to be little care given other then medication to keep my mother knocked out. I understand a 5 star assisted living facility will be built right next door. Can't wait to leave this sinking ship. Say away!

Assisted living standards need to change

My 5 STAR RATING IS BASED ONLY ON THE NEW DIRECTOR CHARLENE. They are on their 3rd director since my loved one has been in this facility. My opinion is they finally hired the proper director. She is experienced in the operational side and has worked in many areas. She is educated and committed to the residents care. Charlene has a strong sense of family and community. She communicates effectively to family members and staff. She is hands on,and spends quality and sincere time with the residents. She has a keen sense of the residents and staff. What more could one ask for in a director. Charlene's wisdom and inner as well as outer smiles are easily absorbed in the facility and among family members. She is easy to approach. Hopefully she will be recognized for her dedication, authenticity and work ethic.
My experience in the past 2 and half years at this facility has been less than average, due to lack of trust with the head of the nursing,and difficulty dealing with corporate( a help line doesnt get me to the proper people, and they remain behind the scenes collecting paychecks , not concerned about the customer thats paying big bucks).I
would like more money spent on music therapy which is a proven to enchance the spirits of my oved one. Everything is corporate, and by the time corporate is involved I have hired my own music therapist. In all fairness they did begin music therapy 2 x /month, which is not enough. Marketing threw a lavish reception for drs and social workers, with 4 valet parkers on site. This sent me over the edge. Food is horrific, all canned and frozen. Apparently there is a dietician, whom ive never seen.

From the Community

Arden Courts of Potomac, conveniently located on a campus with ManorCare Health Services skilled nursing and rehabilitation, was designed exclusively for individuals living with Alzheimer's disease and related forms of dementia. Arden Courts offers all the services normally associated with a memory care community, however, the services have been modified to take into account the unique needs of the memory care resident. Special attention has been given to physical building layout, safety and decor. Modified activity and food service programs focus on preferences, abilities and, most importantly, maintaining independence for as long as possible. Residents are encouraged to continue whatever activities they were used to doing at home - setting the table or preparing for dinner, doing laundry, gardening in the backyard, or going out for social and community activities. All this is accomplished in a warm, friendly, familiar and safe setting supervised by people specially trained to care for those living with memory loss.