Room Type Monthly Range* (USD)
Studio

$ X,XXX

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1 Bedroom

$ X,XXX

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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Podiatrist Available
  • Physical Therapy Available
  • Occupational Therapy Available
  • Complimentary Transportation
  • Activities Offsite
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Hospice Available
  • Resident Parking Available
  • Dentist Available

Customer Reviews

Good facilities. Just not a good fit for my father.

Over the top staff!!

My husband does well most days, and some days he has his bad days but they have been super with him. The food is very good, I have eaten there. The caregivers are as prompt and helpful as possible. I don't know what the ratio is in most places but I do know they have 1 caregiver 9 patients here. The supervisor over the caregivers, [Removed], has been very helpful woking with me and trying to come up with alternatives. I could not say enough good things about this place.

Needs a remodel

The guy who greeted us was very nice. The community seemed rather outdated. The accommodations didn't seem as nice as other communities in the area. Also, the room they showed us needed new carpet and a fresh coat of paint. That was not something that was mentioned that would be done. The residents appeared older and a lot of them were in wheelchairs versus being in walkers like we saw at other communities.

it was just okay

I visited there about 2 years ago, and they were nice but the staff was a little cold. I looked around and at the activities but it didn't feel like a place I would want to stay or work at.

extremely great place

I have been very impressed with Park Merced. My father in law is staying there and doing very well. The place is extremely clean and the staff are all very happy.

There was one incident where they gave him the wrong medication and he ended up having to go to the hospital. We all make mistakes though, and they handled it really well.

Other than that once instance everything about them has been very good.

very welcoming

They made my mother feel really welcome when they moved in and they came out and personally introduced themselves to her to make sure she knew them all personally. They are really good at making sure she gets all her medications on time, and makes it to the meals on time. Any time she pushes the buzzer needing anything they are very quick to respond. It has been a really good overall experience and I would highly recommend them.

One bad experience ruined all their best intentions

Unfortunately, my father, who has dementia, was only there for 12 days before he got so sick he had to go to the hospital and then to a nursing facility. While there, the staff was very kind, the place is well kept (clean and bright), and the food is freshly made and very nutritious. The only thing that I saw that could be improved is that there needs to be more common sense and better observation and problem-solving skills among some of the caregivers. The reason I say this is due to my father having a leaky catheter and the caregiver didn't notice. It soaked into the carpet and she refused to clean the carpet, even though the urine had mixed with chemicals in the carpet causing a very caustic odor. I had to run out to get carpet cleaning supplies and clean and deodorize the carpet, with only limited success. Housekeeping was supposed to do a deeper cleaning when they came in on Monday, but the caregiver hadn't written up a work order so there was still a bad smell until Wednesday when I visited and was so upset with the situation that I went to the front office to get the work order written. It was that evening my father had to go to the hospital, never to return. This place came highly recommended to me and I had toured it twice and spoken with residents and staff before bringing my father there. I was content feeling my dad would be in good hands, but this one experience really concerned me.

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Met with director on Friday. He knew ...

Met with director on Friday. He knew and greeted every client by name. Room was large, with its own bathroom, kitchenette, etc. Clients encouraged to put up pictures, etc. Room for large bed and a couch too. Clean. Rooms on interior courtyard are more, but could have plants in pots. Independence when wanted. Lots of activities. distance to dining room.