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  • Skilled Nursing
  • Short Term Rehab

Customer Reviews

Review of Mission Palms of Mesa

Mission Palms of Mesa is very good. My loved one was treated very well. The rehab therapists worked well with my loved one to get him back on his feet. The staff was good and everybody was wonderful. The nurses were great. My loved one would prefer other meals with more seasoning. My loved one kept me updated. He was able to communicate all of the time.

Review of Mission Palms of Mesa

I really enjoyed my stay at Mission Palms of Mesa. Everything was excellent. I really have no complaints. I would recommend the facility to a friend. I really enjoyed the meals while I was there.

Review of Mission Palms of Mesa

I think Mission Palms gives my loved one good care with great progress. Now she is doing really good. Their rehab therapy is excellent! The staff is great and they are very patient and good to my mother. They are all really good. The gal at the desk is a little snippy where you go to make the appointments for their hair on the Oasis side. The business office desk has been great. They are all friendly. The nurses are great. It is very clean and sometimes there is a smell. They cannot help it. It is better. They never called me after my mom had an incident. Hospice called to tell me what happened.

Review of Mission Palms of Mesa

Overall, our experience has been great!

Review of Mission Palms of Mesa

Palms of Mesa does not have handrails. There wasn't any rehab therapy at all. The staff was pretty good. Some of the staff was friendly, but the others did not know how to cope. My social worker would give me the wrong information, and I would have to hound her for the right answers to my questions. There was only one good nurse. The other nurses would walk out when confronted with an issue, but that one nurse made it all okay. The meals were okay.

Review of Mission Palms of Mesa

The people that work there are very attentive. They are nice. You feel like you are in your own house. They are all very, very nice. It is all very clean. The food is very good and there is plenty of room in the dining area. Communication is really good.

Review of Mission Palms of Mesa

The aides and nurses were great. The rehab therapy services were good. The cleaning people are wonderful and they even cleaned my room every day. The nurses and aides I thought were good. I only saw the doctor twice and that was it.

Review of Mission Palms of Mesa

It was very nice. The physical therapist was really good. Everyone I met was really nice and helpful. Everyone was very pleasant and welcoming. It was really clean and I was rather surprised how clean it was kept. The communication was very good. They had a place for me to leave my name and number so they could contact me was going on.

Review of Mission Palms of Mesa

The nurses' are professional and take good care of me. I am not getting updates and my daughter is not getting updates either. I've hardly received any communication with the Doctor. Everything is good except for the dining experience.

Review of Mission Palms of Mesa

There is one employee that always bubbles and smiles when I see her. It is clean. My loved one says they serve a lot of scrambled eggs and the food was horrible. They meats are tough and the vegetables are served al dente. I feel like they should give you other choices.

Review of Mission Palms of Mesa

The nurses are really good. With the communication I have had with them, they all seem very friendly and helpful. Everybody is friendly here. They are good about keeping his room cleaned up. There is no smell. They have kept me informed.

Review of Mission Palms of Mesa

My loved one met her goals with therapy. It is very clean.

Review of Mission Palms of Mesa

I think it's great. I couldn't believe how nice the people have been to me. It could not be been any better. The staff has been unbelievably sweet to me. I have never been anywhere better. There were some really great CNA's that have helped me. The doctor sees me nearly every day. If I have questions everyone tries to get me an answer. If you can't be at home, this is the best place to be.

Review of Mission Palms of Mesa

The people were pretty caring and helpful. The CNA's are outgoing and friendly. They go out of their way to listen to me. The arrival times of the meals were not consistent. At best the food was warm but it was kind of bland food. The communication was fine.

Review of Mission Palms of Mesa

They were communicating throughout and very polite and professional. The CNAs and everybody else was all smiles and are always friendly. One of the therapists are very caring and takes her patients personally. From what I could tell the meals were fine and they served plenty of food!

Review of Mission Palms of Mesa

They are always cleaning his room. The office staff is very friendly. The aides have been helping but not friendly. The meals are okay but they serve an awful lot of carrots. He does not like the meals. When my loved one got sick the aides told him that he should have called me to inform me. My loved one does not get showers regularly. He is not a happy camper and he is worse now than when he went in. His patience is very thin right now. The aides don't help him when he needs to use the bathroom.

Review of Mission Palms of Mesa

He doesn't seem to get the care that he should receive. There is a lack of communication. I left messages twice but I never got a return call.

Review of Mission Palms of Mesa

My loved one has no way to communicate with her family. I don't think my loved one is getting enough therapy which is the whole point of her being there. They do not let her out of her room and she lays in bed all day looking at the ceiling.

Review of Mission Palms of Mesa

It was a very comfortable place with very nice people. The therapists were nice. The staff were all doing their job. It was really all fine. The nurses were nice and tried their best to do their job. The meals my loved one didn't enjoy them all of the time, but I was eating with him and it was pretty decent. Communication was pretty good. There were so many different doctors and different times. The communication with the doctor was always odd, because we didn't know when he was coming. I would have liked to prepare myself for him.

Review of Mission Palms of Mesa

Therapy is excellent. They have a good clean facility. My loved one enjoyed the meals. There is no communication.

Review of Mission Palms of Mesa

Therapy is great. My therapist is really good to me. The staff is very friendly. It's very clean.

Review of Mission Palms of Mesa

They are very good people. They keep it pretty clean. The food is good.

Review of Mission Palms of Mesa

They are perfect. They need to get a time table. They just show up when they want to show up. They talk to me and are very sociable. So far so good.

Review of Mission Palms of Mesa

I am impressed with the place and service. I like the way they treat her here. They are treating her really well. She likes all the staff. I like the vinyl floors. The meals are great. They answer all of my questions.

Review of Mission Palms of Mesa

So far so good.

Review of Mission Palms of Mesa

Everything has been great.

Review of Mission Palms of Mesa

They are friendly.

Review of Mission Palms of Mesa

Every time I ask them for something they help. The help is very helpful. The place is clean. I am fussy about having a clean place and it is clean. I am happy with the therapy he is getting. They went into detail in therapy and he is responding well. They seem very nice and willing to help. Very friendly. There is no bad smell. My husband is not happy with the food. It looks good to me and I have not tasted it. I am not getting any updates. I have not spoken with the doctor.

Review of Mission Palms of Mesa

The nurses are so attentive. They are always here when I need them. The therapy is going really well. Everyone does a good job. They keep it really clean. The meals are really good. They keep me updated all of the time. The administrator is very polite and attentive. She gives me information fast.

Review of Mission Palms of Mesa

They have an all bright and good staff. Everyone pays attention.

Review of Mission Palms of Mesa

The therapists are great. The CNA's are good. The case manager is wonderful. There is no communication. The kitchen staff and maintenance are both very good

Review of Mission Palms of Mesa

Evidently, they served beans a lot my mother said and she did not enjoy the meals while she was at the facility.

Review of Mission Palms of Mesa

They are very helpful. They are really good. It is particularly good.

Review of Mission Palms of Mesa

Everybody very nice

Review of Mission Palms of Mesa

They are all friendly. Sometimes I feel like I get lost in the shuffle. I think when calling for assistance it takes too long.

Review of Mission Palms of Mesa

The CNA was great and very helpful throughout my stay. It smelled very good. They had very good meals! I would definitely recommend the facility. It would have been nice if the facility was able to provide a little more information at times.

Review of Mission Palms of Mesa

Everybody is friendly. It is clean. They are really good. It is good. It is not really perfect. Sometimes he has to wait a while for water and help.

Review of Mission Palms of Mesa

Everything has been good.

Review of Mission Palms of Mesa

Overall, they are pretty friendly.

Review of Mission Palms of Mesa

Therapy is good. They are kind and friendly. I would go back anytime. I like the place and it is clean.

Review of Mission Palms of Mesa

We thought that mom was treated very well. It was terrific.

Review of Mission Palms of Mesa

When we first got there, they just weren't very prepared. They kind of just left my loved one in the room and the TV was not working.

Review of Mission Palms of Mesa

The breakfast in morning is just perfect. Everything was very good, but the food was not very good. The towels for when you wash, I never seen such a rough towel.

Review of Mission Palms of Mesa

They are all nice and helpful. Staffing is a problem and they need more of them. Their bus needs work.

Review of Mission Palms of Mesa

Therapy is okay and isn't bad. It's clean. Some nurses are good. The day time staff are all okay. The meals are good. I wish I got a little bit more and that they would stick to their menu. Breakfast is a little unimpressive, it's oatmeal all the time. Some of the nurses are rude.

Review of Mission Palms of Mesa

The nurses have taken such good care of my loved one and get to him in such a timely manner. The front desk staff has been extra helpful. It is very clean. It is really hard to get through the phone to get to who you want to speak to.

Review of Mission Palms of Mesa

Most are friendly. The nurses are good. It's clean. They have a good staff and then they have mediocre staff. Communication is definitely an area of concern. The doctor comes in briefly, goes out and makes decisions and says I'll see you in 6 days. He needs to let the family know what that is going on so we can monitor the results. He does not follow up.

Review of Mission Palms of Mesa

There is a disconnect between the doctor and the facility the communication. My loved one is not ranting and raving about the care however my loved one does not seem disgruntled in any way either. I am waiting for the case manager to reach out to me.

Review of Mission Palms of Mesa

I felt like it was a nice place but it was very overcrowded and understaffed. My mother did not get much care while she was there. I was impressed with the therapist. They are so overwhelmed they do not have time to take care of anybody

Review of Mission Palms of Mesa

My mom said the dining experience is okay. The therapist was good. I have called and asked them to call me back with no response. We had a rough start during the holidays.

Review of Mission Palms of Mesa

It is clean. They treat him very well. It is hard when you cannot get your food on time. The therapy is great. The nurses are very good but not enough people. Sometimes they give him a new medicine and they do not tell me this. They said they were putting this on the computer and they put this in wrong. Communication is a little hard but they try hard.

Review of Mission Palms of Mesa

A few nurses didn't make me happy. One was yelling at me, we had a fight. One didn't order my pills. I was without pain pills for two days. There were only one nurse and aid per floor, so you have to wait. For two days I didn't have ice water, because they were so busy.

Review of Mission Palms of Mesa

Everyone has been helpful. We are still adjusting.

Review of Mission Palms of Mesa

They were very friendly! It's is clean. Communication was great! There wasn't much of a meal selection for dietary needs. The help would not answer the page light. You would turn your light on and it would a half hour until they got there.

Review of Mission Palms of Mesa

The therapy was wonderful. I cannot say anything bad at all about the rehab. Boy, they gave me to therapy and it really worked well. I enjoyed it. It was loud outside in the hall and so you couldn't sleep. It sounded like a bunch of parrots out there. I thought this was the place you come to get rest. Nursing was good except for one at night. In my room, there were times when I would drop stuff on the floor, and I couldn't pick it up. It would stay there until the cleaning lady got there. The meals were never on time. The first night I got there, I had to go without medication because they said it wasn't there. Finally, someone went and talked to the head nurse and got them for me.

Review of Mission Palms of Mesa

The place was clean and immaculate. The nurses, doctors and therapists were cool. It was clean but at night it was hard to get a CNA. I do not know if they have enough staff. I push the button for 45 minutes for help.

Review of Mission Palms of Mesa

The meals could improve.

Review of Mission Palms of Mesa

The communication needs improvement.

Review of Mission Palms of Mesa

The beds are small.

Review of Mission Palms of Mesa

It took them three days to get a doctor to see me.

Review of Mission Palms Of Mesa

They are very nice, very helpful people. They all were good communicating. It was a very good experience. The facility was super nice and very clean. The food was very good.

Review of Mission Palms Of Mesa

They have good service and attentive personnel. The nurses are all good. It is very clean.

Review of Mission Palms Of Mesa

It's been great! It's good, it's clean, it's new. The only problems I see is the delivery of medicines--it's not steady or consistent. The therapists are helpful and they listen. It is exceptionally clean! For a lot of people, food is difficult. It seems like they do best they can. It's a little bland but that's likely because of the dietary needs. The meals look good to me.

Review of Mission Palms Of Mesa

They have a very friendly staff, and it is very clean. The nurses need a little more respect for privacy; they just come in. The facility smells nice. The food is a little bland. The sandwiches are dry and hard to swallow.

Review of Mission Palms Of Mesa

Everybody is good to me, and it is nice and clean. I have no complaints. The floors really shine.

Review of Mission Palms Of Mesa

It's been wonderful, they are doing wonderful with my loved one. I would recommend it. It is outstandingly clean. The meals look good. He likes the oatmeal but they don't give him enough of it.

Review of Mission Palms Of Mesa

It is going pretty good. They take really good care of the patients.

Review of Mission Palms Of Mesa

I really like it here. This facility is like the Ritz. They are right there all of the time, and the food is excellent. I like all of the CNA's and nurses. They are all very friendly. I have a great rapport with them. It does not look like a nursing home, and there is no smell. It is like you are in your own home.

Review of Mission Palms Of Mesa

The facility has been great. All of the therapists are great.

Review of Mission Palms Of Mesa

We have not had a problem with the place; however, we have to go and find out information for him. They have not given us a care plan. We have to ask them. It would be nice if they had someone to talk with the family.

Review of Mission Palms Of Mesa

For the most part, the service has been good. I have a couple of questions I am waiting an answer on. They have been holding off communication. We are still in the process of waiting for answers. Some of the staff does not communicate well.

Review of Mission Palms Of Mesa

It's clean. The people care about the patients. I don't think they communicate very well.

Review of Mission Palms Of Mesa

The therapists make sure to clear up my concerns and that I get the best outcome I can get. The nurses are really busy and when I try to talk to them with my concerns. They cut me off to get to other patients, so they never hear my concerns. I would prefer to have a more stable schedule with the nurses. There is a different nurse all the time. Other places, you have the same nurse and you can build trust and build a relationship. The CNAs have been great and helped me out. It is actually cleaner than other places. They wax the floors and come every day to clean. The kitchen staff have been great and can adjust to what I need. Things get passed down and get miscommunicated. They can improve there.

Review of Mission Palms Of Mesa

The nurses are very good. The staff is good, but the ratios are way too high, and they can't give proper care. They are understaffed so they can't be there when needed. They need more people.

Review of Mission Palms Of Mesa

Rehab has a lot of different people and different experiences. They treat me mean, but that means they're doing good. The majority of the nurses are great, every now and then one has an attitude. They check up on me. When I ask, they take care of me. The facility looks clean to me. It doesn't have a menu, and they have two things so it's one or other and nothing else. You either go hungry or pick one. I'd like to see more of a menu to choose from. I had pork loin that was delicious, the chicken breast is excellent and Salisbury is excellent.

Review of Mission Palms Of Mesa

The rehab therapists just show up and there is no schedule. The nurses and staff are very knowledgeable about what they do. Some of the meals are cold.

Review of Mission Palms Of Mesa

There are some really good nurses there, but they seem to be a little slow on passing the orders down from one nurse to another. The therapists don't have my loved one put any effort into her rehab. They do not spend time with her to get her to work harder.

Review of Mission Palms Of Mesa

My loved one has waited up to an hour for a nurse to answer his button. He doesn't like the food, but with his meds, his food will taste different. I tasted it and said it is like I cooked it. I requested cranberry juice every meal and they do that. They communicate all the time. If I don't get a letter, I get a call. I call, and they call me right back. It is very clean.

Review of Mission Palms Of Mesa

I have not seen the progress I would have liked to have seen at this point. They maybe need to give a little more attention to the patients. I do not see meals that cater to my loved one's care needs. Communication is an area that I have found the facility to do particularly well in. It has been a little difficult to coordinate with the doctor. I was able to meet with him briefly once, but it would be nice to have more access to him.

Review of Mission Palms Of Mesa

We saw the nurse once, and she seemed competent. My loved one did not get his teeth brushed there. They did not change him often enough. The facility was clean, but they did not keep him clean. I asked for water and waited over an hour for it.

From the Community

Mission Palms of Mesa Health & Rehabilitation Center provides skilled and compassionate clinical and rehabilitation services to people of all diagnoses and abilities.

We specialize in providing orthopedic care and wound care. Our intensive rehab therapy program begins on day one to get you home sooner!

Our comprehensive services include:
Licensed nurses on-site 24/7
Medication management
Wound care
Physician visits
Dietary and nutritional counseling
Restorative rehabilitation
Vision and dental care
Disease management and early intervention
Hospital readmission reduction program
Individualized resident care plans
Assistance with activities of daily living
Housekeeping and laundry services
Social activities