Lakeview Lodge - Waterloo, IA has yet not published prices.

Customer Reviews

lack of procedures

My mother was at the Lodge for several years and many many years with Friendships Village. Care was tolerable but it depends on the time of day, the day of week or a holiday time. Some workers couldn’t be bothered except to do the minimal amount of work and if anything happened there were NOT consequences for the employee’s actions and it’s not Friendships Village’s fault. With all the years they have been in business, they make some poor decisions that affected my mother’s care or at least her mental outlook. You’d think procedures would be written down so the poor decisions didn’t happen. It’s hard enough helping our parents without having to stumble because of their actions.