I wasn't very impressed
The meals were terrible. One day they served them a hot dog, and one day a slice of pizza. They have a very large Alzheimer's area in there. It's called a retirement home but with the smell it was more of a nursing home. We also didn't like that there wasn't a shower in his room. They didn't even paint the room, there were holes in the walls.
Needs some TLC
This is our first experiance with a retirement home. The building is very old and renovations are taking place but overall the building needs a lot of work. I found my Dads room wasn't cleaned properly, dirty bathroom, floors not cleaned. The smell in that facility is enough to make you leave it seems more like a nursing home than a retirement home. My Dad complained that the food wasn't hot, they have students cooking on the weekend, but i wonder how much supervision they are getting? Im not sure about the activities they have a calendar posted for the month. When you talk to others in the community everyone says that since the building was sold the care has gone down drastically, how unfortunate
Kelso Pines Review
Staff were friendly, quite a young staff including nurses which did concern us a little bit but had no problems. Rooms were a good size and bright with large bay windows. Food was just ok - not great not bad. Two concerns: common area hallways were not very clean. Hallways are carpeted, contained odours that seemed to be long standing and were tracked with dirt. Dirt is understandable given the amount of foot traffic but would be much easer to keep clean (and fresh smelling) if carpets were gone & replaced with laminate of some kind). Or maybe it was just time for the carpets to be replaced. Other concern was that the entrance doors were supposed to be locked after 8 but never seemed to be.