Griswold Home Care - Ellicott City, MD

Griswold Home Care - Ellicott City, MD has yet not published prices.

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Customer Reviews

Happy with Griswold so far

We got lucky with Griswold. My husband's regular caregiver, Keesha Thomas, turned out to be strong, punctual, reliable and self-directing, in addition to being pleasant and professional in her demeanor. At this time, we could not be more pleased.

They are doing a great job.

They are doing a great job. We've mostly had the same person for a while, but she got sick and came to work that way, that isn't supposed to happen. They have sent a replacement, and we haven't had any issues with reliability. They do have an online payment system, which makes it a lot easier, along with a weekly online statement. I do think you have to ask for it though. We went with them because they were very responsive when we first inquired.

I havn't been all that thrilled.

I havn't been all that thrilled. There hasn't been a lot of consistency of caregivers. I have one main caregiver who is good, but the backups are not good, they are dumb, and there is a language barrier and my loved one has hearing aides making it even harder. I don't always get a call right away when they aren't able to show up. When I get a new person who I may have to call to have a back up I take the day off to train them. The office staff at Griswold has been wonderful but they don't seem to have great help.