Belvedere Commons of Fort Walton Beach - Fort Walton Beach, FL

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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

Customer Reviews

Keep Looking!

The facility appears to be terribly and chronically short staffed. Consequently, your loved one is likely not going to get the care or attention that he or she deserves.

Furthermore, the staff that they do have could use additional interpersonal skills training because they tend to behave rather coarse and brusque. This attitude may be typical of lower-tier healthcare professionals, but it's still unsettling. My suggestion is to not stop your search at Belvedere Commons.

Lori Edgerton

Local Representative

Hello Dave!
We appreciate receiving feedback about Belvedere Commons of Fort Walton Beach in Fort Walton Beach, FL. Belvedere Commons of Fort Walton Beach is managed by Grace Management, Inc., a senior housing company. We take reviews of our company and community very seriously. Any claims about our services, associates or support must be based in facts and supported by such. We strive to provide an exceptional senior living experience that provides a full spectrum of amenities and services catered to the individual. We would like to discuss your concerns directly. Please email us at [removed] or call [removed] to talk with our Executive Director.
The Belvedere Commons of Fort Walton Beach Team

Receptionist told [name removed] we were there for our appointment set up through "A Place For Mom," but we never saw him. He never left his office to say hello to us or tell us that they were not aware of our appointment, despite the fact that we were standing right outside his office and the door was open. [Name removed] told us we weren't expected, but offered to take us on the tour. The first apartment she showed us was in the middle of being cleaned out following a resident leaving for whatever reason. It still had a few pieces of furniture in it, but was clearly in need of cleaning. When I asked her what size this apartment was, she didn't know. The second apartment she showed us was empty and cleaner. However, she didn't know the size of the second apartment either. Since the prices are based on the size of the apartment, and there are several one-bedroom options with varying prices, she was not helpful in that regard. When I asked if there was an apartment we could see that was furnished, she turned us over to [name removed], who seemed to have more interaction with the patients. She was a bit more helpful with the size of the apartments, but it still wasn't clearcut. The courtyard area looked rather neglected, but she said the residents prefer to sit out front in the rocking chairs and don't really use the courtyard seating area. [Name removed] took us to several more apartments, and we ended up doing an inordinate amount of walking considering the layout of the facility. They were not at all prepared for our visit, and we left with a negative feeling about the whole place. It felt, looked and smelled more like a nursing home than an assisted living facility. One resident voluntarily told us the place was "fabulous." Based on our visit, my mom and I don't agree with her. As soon as we walked out the front door, my mom said, "I don't like this place at all and don't want to be here." I don't want her there either.

Little Older Of A Community

We toured quite a few communities and this one seemed to be on the older side than most of the other ones we toured. It was not as inviting it could have used some updating. The staff was nice very friendly very informative on the tour We did not eat here but from what we saw the food looked good and smelled very good.

We Had A Pleasant Tour of This Community

We toured this community for my mother in law, and her needs. Everything went well, and everyone was very kind to my family, and I. The community looked good, you could tell they do a good job with the cleanliness. Our tour guide was great, and very informative. The experience went well, but this was not the facility for my mother in law, and her needs.

I feel comfortable with this community

I have tried the food and it is great. The staff have been encouraging and helpful. My mother in law has started to participate in some of the daily activities. They keep the community well maintained and they have a nice area outside to enjoy. They do her laundry and I would recommend community.

My Loved One Was Not Eligible

My son had a nice tour with this facility. They had someone visit my loved one and give an assessment of her. The next day they said they could not take her because at the time she was bed ridden.

A good tour

This community was just a little out of our price range. It is a nice community and the staff we met were nice. They have a beautician on site and it is located close to grocery stores and other community places.

A Good Fit With Good Activities

After a rough first night, my husband has settled in quite well. He has been cooperative with everyone there and friendly with the other residents. It's a tremendous relief for me. He is fitting in real good and he is happy. The community is a wonderful place and the staff are great. The activity director is wonderful and she get the residents when anything is going on.

Did not like this facility. Very messy. Smelled. Overpriced for the accommodations.

Improved Communication

As with all facilities when promises that are made, follow through is very important. Part of the condition of his residency was that transportation would be provided to visit his wife's grave site every Saturday, but when the first Saturday arrived, they said they do not provide transportation period on the weekends. It seemed like that discrepancy was kind of egregious to me.

Nice place

I've had experience with Belvedere Commons in the past with a loved one, and I'd give them top marks across the board, they handled everything as well as you could expect. The place is well kept and clean, and the staff do a good job looking out for the people who live here.

I felt this was an ok place. I did not like the fact that they discounted the need for memory care almost immediately based on my descriptions. The lady I had an appt with was late and the facility was not as inviting as I would like.

Good job

Belvedere commons is doing a good job taking care of our Mother. They are like a big family.

Good referral

Not a place you want your loved one to be!

Turned in our 30 date notice to vacate the facility within a week and a half. Food is fried or frozen, cold, and eating times are not conducive to anyone. Breakfast is at 9:00. lunch at 1;30 and supper at 5:30, however the residents are asked to get to their tables an hour prior to that. Service in the dining room is terrible, never mind they don't even fill up the condiment trays at the table. My mother never had anyone approach her about changing her sheets or wash her clothes. Getting them to empty out her commode took over 10 days before they finally got a system that wasn't at 4 or 5 am in the morning or not at all. Then we had to instruct them to WASH out the commode bucket. I could go on, however it would be more of the same I spoke to them about these issues daily. I never raised my voice even though everything I'd been told about their facility was not entirely true. Paid for the month of OCT. and will bring my mother home with me until her new place is ready.

Lori Edgerton

Local Representative

Dear J.Browne
Thank you for taking the time to review our community, Belvedere Commons of Fort Walton Beach, on Senior Advisor. We completely understand your frustration and want to apologize for any inconvenience you and your mother experienced during her stay in our community. We take all complaints very seriously and want to assure you that the matter is under review. Please know that we strive to provide quality care, quality food and quality customer service to all of our residents, family members and guests.

We take great pride in our vibrant community, energetic residents and outstanding life enrichment program. We are also pleased to offer a delicious variety of meal options for our residents to choose from. In addition to the scheduled meal times, we offer All Day Dining. The All Day Dining Program is a unique concept designed to provide our residents the freedom of choice. Options like breakfast for dinner or lunch at 2:00 pm rather than the regular scheduled time. This program offers the flexibility for our residents to choose what works best for them.

We appreciate your expressed opinions and would like to invite you to contact us directly to discuss your concerns in person.