Aspenwood Senior Living Community - Silver Spring, MD

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1 Bedroom


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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Nurses on Staff
  • Podiatrist Available
  • Physical Therapy Available
  • Occupational Therapy Available
  • Speech Therapy Available
  • Complimentary Transportation
  • Activities Offsite
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Hospice Available
  • Respite Available
  • Resident Parking Available
  • Male Residents Accepted
  • Female Residents Only
  • Dentist Available

Customer Reviews

Don't move here

Smells of urine. Staff doesn't care. Food is always cold. Service is terrible. Don't go here.

Five Star Reviews

Local Representative

Betty, I am the Executive Director and I am sincerely interested in your comments. Our goal is to provide a warm and inviting residence and I am sorry you did not feel that during your recent tour. To reassure you of our care and hospitality I would be delighted to connect you with residents and family members who can tell you about their experience at our community. Please contact me at the community and we wish you the best as you look at senior living options.

Come see for yourself - you will know if it is "home"

I am sad when I see nasty reviews about Aspenwood. My mom has lived there more than a decade and never had a concern that was not immediately handled nicely, professionally and peacefully. Then I remember that every assisted living place is not the same, not one-size-fits-all. Just like college searches, the "right" place for you or your parents will "feel right" and you will be right at home. I'll agree that Aspenwood is not fancy, frilly and overwhelming but, then, neither is my mom! We - she and I - wanted someplace quiet, safe and with great round-the-clock care from wonderful staffers. We found that at Aspenwood. The Residents' Council meets monthly to discuss the dining room, housekeeping and other services. In 11 years, mom has never felt the need to attend but, the couple of times I have sat in, I found that individual maintenance issues, timely response to service requests and the lack of a particular dinner item were rare but quickly resolved. My mother is treated like everyones' grandmother - the nursing staff is tremendous and caring. Walk through the facility, by yourself or with a staffer, and you will see how clean, peaceful and safe Aspenwood is, everyday. I look forward to welcoming you personally because I know just about every well-loved resident!

Don't move here

I am a resident and this place is so disappointing. The food is always cold and dining room staff are very rude. Maintenance is sub par. I have put in numerous requests and nothing gets done. Director doesn't care about us. He needs to go.

Five Star Reviews

Local Representative

I am the Regional Director of Operations and was disappointed to read your impression of our community. Resident care and happiness is our top priority and we take all feedback very seriously. I often visit this community and am always impressed by the positive care and services I've seen delivered by our team members, and have enjoyed the times I have eaten in the dining room. I would like to speak with you to get more details so we can look into your comments further as they do not match my experience at the community and are inconsistent with the results from our most recent resident satisfaction surveys. Please ask the front desk to put you in contact with the Regional Director of Operations. Kind regards -- Leslie.

Find another place!

This place is fine until you sign the papers. Then you are turned over to an incompetent Assistant who can' find or answer anything. Its all very unprofessional. Once Dad made his deposit it was roadblock after roadblock. Although we are now settled in, I will be exploring other options!
Truly miss [Removed]and his staff they were really awesome!

Five Star Reviews

Local Representative

Michael, as the Executive Director at Aspenwood, I assure you that it is our intent to exceed the expectations of all our residents and families. I am sorry to read that has not been your initial experience. I would welcome the opportunity to discuss your specific circumstances so we can make sure your dad gets settled into his new home. Please stop by or give me a call -- my door is always open.

A Great Place to Live

The new management at Aspenwood is much better than the old regime, no matter what others might say. In fact, both the ED, Joey, and Sharon in Sales were here in 2007 and came back "home." You can tell they love taking care of people. The staff has been very responsive to my mother's every need and she can be a bit difficult to deal with sometimes! I would recommend Aspenwood for anyone looking for a community for their parent or loved one.

Very Dissapointed with Aspenwood

I am very disappointed in this facility. It was much better when Ryan was here. He really cared about the residents. He knew the names of all the residents. He would be open and visible. He was a friendly person and made the residents feel good. If there was a problem, he would try very hard to see that it was taken care of in a timely manner.
He seemed to really care about the residents.

[removed] very different. Management does not seem to care about the residents. Repairs are promised and are not taken care of. The management has little or no connection with the residents. The kitchen runs out of food. The transportation is inadequate...not enough transportation...
The kitchen staff tries hard but there is not enough staff. The maintenance staff works hard, too.f
In summary,
SOMEONE NEEDS TO READ THIS AND MAKE THINGS BETTER!! Someone needs to care about the residents.

Five Star Reviews

Local Representative

Dear Olive, thank you so much, we really appreciate your input. Aspenwood and all other Five Star Senior Living communities strive to deliver quality care to our residents and hold our staff only to the highest standards of hospitality and service. We operate under strict industry standards and often times exceed these regulations. With that being said, we are always looking for ways to improve, so if you are willing, we kindly ask you to call our Gold Star Service line [removed] and provide us more details so we can investigate the matter further.

Very Happy

We cannot be happier. From the moment we entered Aspenwood the staff was welcoming and accommodating. We first met with Ryan and he was very thorough in assessing the needs for our loved one. We accepted his invitation for lunch which we originally declined. The food was very good and Brad (food director) took the time to speak to us while we dined.
The tour of the community offered more than we expected. The apartments were very spacious and reasonably priced. The fact that Aspenwood offers on site physical therapy was a huge plus for us.
We met a number of other staff who all went out of their way to greet us regardless of what they were involved in. After leaving our deposit an appointment was set up with the director, Jonathan.
After spending time with Jonathan completing the paperwork we understood why he community felt so inviting. He was very kind and knowledgeable. He made a point to let us know he has an open door policy and to please feel free to use it. While we have not taken advantage of his time it is obvious he is available to anyone if needed.
Again I cannot say enough good things about Aspenwood!

Review of Aspenwood Senior Living Community in Silver Spring, MD

I feel confident recommending Aspenwood to my client who are seeking assisted living options.

I highly recommend Aspenwood!

My husband was only a resident for about 2 months before he died however he was well cared for and was assisted in all areas to become part of the community. Jonathan Ellis was particularly helpful in providing support to my husband and to me. His kindness and understanding was so valuable. I would highly recommend this facility!!
Gail Kropf

Staff turnover has brought this facility down. Starting with the current Director.

My parents have been at Aspenwood for over 2 years. It was good at first, but there has been a complete turnover of staff except for the maintenance man. They have lost some good people. New director does not seem to be able to bring in or attract capable people. Director also does not participate in resident meetings to hear and share ideas and information. Building is over 25 years old and could use an upgrade, particularly for the high price. Low water pressure and lack of hot water has been the latest issue for all residents. Other issues have been HVAC units not working, insulated windows fogging do to broken seals and water valves so old that water can't be shut off to replace a leaking faucet without shutting off a portion of the building. Meals...I hope you like chicken, often. Searching for a new place...

Detailed Review of Aspenwood

My mother has moved in to Aspenwood after an exhaustive search. We got a two bed/two bath so that she would have a washing machine. The management was very kind and let us have one for free that someone had left behind. Otherwise, there are community w/d and the option to have laundry done for a fee. The food is very good although the dining room hours don't accommodate late eaters and for the price, I would prefer two meals per day instead of one. There were some things wrong with the apartment and it's taking a while to get them fixed. It's especially important to note that the bathtubs have a cut-out for walking into and you can't take a bath. We're trying to get a BathFitter tub to put in place, but that hasn't been approved yet. We have tried the bus service and it's very accommodating. All in all, it's expensive but a nice place and we are happy to have our mother their.

High marks for Aspenwood Senior Living!

Aspenwood Senior Living has been wonderful for my husband Tony. He is enjoying his dinner (included) and is purchasing his breakfast and lunch as well. They are caring and have allowed him to do what he wants most of the time.
Thanks for referring this facility!

Friendly and responsive staff!

So far things have gone very well with Aspenwood Senior Living! The facility is nice looking, and they keep everything looking clean and well kept. The staff are all very friendly, and they respond quickly to any needs or requests that she has. Everyone at the community seems happy, well taken care of, and well fed!

Kind of disappointing for the price...

Jonathon Ellis is very helpful, but I felt like they kind of dazzled me to get us in, and then just kind of left us to our own devices once we were in. There is no orientation, or "welcome wagon", there was no introduction. They really don't have any help integrating someone and it is still an issue. The O.T. and the P.T, the nursing staff got right on it when she got there, she is pretty pleased with them. The personal care and the aides are pretty inconsistent. Some of the aides are fabulous, nice and are accommodating, other aides are not as nice and don't seem very eager to help. No one sat us down and said these are the things we can do for you, these are the things we will do for you. She does enjoy the meals and especially the soup. We did like that all the apartments had kitchens in them as well.

Five Star Reviews

Local Representative

Thank you for your recent feedback. I am always open to feedback to improve upon our services to our residents and families. I welcome the opportunity to discuss this further. Please feel free to contact me directly so I can work to improve the move in experience for everyone.

Thank you again for your feedback
Jonathan Ellis, Executive Director

Could not be happier

I cannot say enough about the staff and facility at Aspenwood. From the very beginning, they were friendly and helpful. Mom is having a hard time adjusting but they are checking up on her and making sure she is fine.

The only area that has been a bit more challenging is managing her medications. A couple of misunderstandings have occurred but they were resolved eventually, with a sincere apology.

Could not be happier!

Aspenwood and good place to live

I must have visited 20 senior living communities and Aspenwood is the one I choose. The apartments are large and well maintained. When you enter the building you feel you are entering a upscale hotel. Everyone on staf that I have met are freindly and helpful. I had the opportunity to eat in the dining room twice and the food was very good. There are lots activities within the community and there lots off site.

Toured. Nice facility. Go...

Toured. Nice facility. Good room options. Good food. Not ideal location.

Toured on September 17. I ...

Toured on September 17. I liked this facility a lot. If my mother were to qualify for independent plus it would be affordable. Assisted living would be pushing the financial resources. I really liked the location and the fact that there are 1 bedrooms and not studios. I did not like the fact that there is a $4,000.00 non-refundable community fee, I am going to write to see if there is any chance this could be waved. This one is in the running.

Overall: 4.5/5. Proximity, attractiv...

Overall: 4.5/5. Proximity, attractiveness of facility, availability, and appropriateness for his needs.
Very attentive, responsive, everything we asked for. The way they treat our uncle is very appropriate to his needs. It's certainly not cheap but they do a wonderful job. They offer a very comprehensive range of services as well as activities appropriate to their abilities and interests, without being in your face about.

Staff was nice enough but the...

Staff was nice enough but the place felt dated and looked unkempt from the outside - this although they said they had undergone renovations. It felt lackluster and...indifferent. I'm not sure that he knew the names of the residents and they didn't seem particularly over fond or familiar with him.

I actually saw this pl...

I actually saw this place a few months ago. very nice and too expensive.

I really liked the atmosphere and the...

I really liked the atmosphere and the people.

I don't see it as good choice for my ...

I don't see it as good choice for my Mom in that the apts seems a little small particularly if she is with her dog. I also think a little more rural setting would work best. I did find the staff very friendly and the residents seemed happy. Lots of activities and very neat.

Still in the running for Mom.

Still in the running for Mom.

I thought this place was lovely, but ...

I thought this place was lovely, but the location is a little far out to be able to visit daily.

From the Community

Welcome to Aspenwood Senior Living Community, a Five Star Senior Living community! Well-established in Montgomery County since 1989, this neighborhood setting is convenient to shopping and medical services. Our Independent and Assisted Living apartments are not part of a high rise, further fostering the feeling of a nestled-in home like community. Residents are warm and welcoming, and a variety of services are offered for a freedom of choice lifestyle. Onsite licensed rehabilitation and fitness center, residential service agency, visiting medical service providers, scheduled transportation, activities, furnished respite apartments and restaurant style dining. It’s no wonder our residents stay with us for a long time. Our full size apartments with a variety of floor plans (some with sun rooms) are surrounded by our landscaped lawn, patios and terraces and are equipped with emergency call, fire safety systems, and individual climate control. Our secure and flexible environment along with our friendly, qualified and stable staff invites you and your family to visit us soon. Come and enjoy the lifestyle you deserve at Aspenwood.