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- Complimentary Transportation
- Pets Allowed
- No Smoking Allowed in Private Areas Indoors
- No Smoking Allowed in Public Areas Indoors
- Hospice Available
Stay far far away
In my years of navigating assisted living facilities, I have never encountered so many issues in one organization as I did with AlfredHouse. While my personal experience is with one particular home, this is a family run group. The assisted living manager, the founder's son, manages several other homes, and I can't imagine he does a good (or even passable) job at any house. From day one, he showed limited to no interest in my mom's needs. I was told to go over things with the primary caregiver. No care plan review, nothing. The marketing director assured me that my mom's dietary needs would be taken care of, but after my mom was admitted, the story changed. I had to provide those things at my expense. The caregiver did as she pleased, thereby endangering my mom's health. Complaints to the assisted living manager were not received well, and he became quite hostile. After one week, rather than addressing the many issues at the home, he began to yell at me over the phone, stated that AlfredHouse could not meet my mom's needs, that I needed to hire a personal aide for her, and I needed to move her. Her needs are actually quite simple-regular toileting, vegetarian diet, and proper medication administration. Disgraceful that AlfredHouse could not provide these services for 6K/month. What you get for the money is the cheapest quality food, incompetence, and zero engagement beyond the TV. I would urge everyone to avoid AlfredHouse at all costs.
We had a pleasant tour of this community. It was good experience. Everything looked great and very clean. Everybody was kind and helpful. My tour went very well.
From the Office
Since 1992, AlfredHouse ElderCare has been providing a nurturing environment to its residents. The eight beautiful facilities are nestled in the Rockville and Silver Spring areas. Not only are there daily activities for the residents to enjoy, but also scheduled outings to theater performances, shopping, and other fun events. The warm and comfortable home setting offers an enhanced alternative to traditional nursing homes. Specializing in Alzheimer’s and Dementia care, we at AlfredHouse maintain the utmost respect for our residents, with loving care provided by our compassionate caregivers. We take pride in celebrating each event of our residents’ lives, whether anniversaries, birthdays, or community holidays; celebrating life events assures our residents that they are a precious and vital part of the community.