Willow Lake Place - Indianapolis, IN

Willow Lake Place - Indianapolis, IN has yet not published prices.

Customer Reviews

Review of Willow Lake Place

This is a great community! When I think of what makes the great I think about several things. First the care and concern that comes from the employees. The aides are truly kind, compassionate and competent. [Name removed], [name removed], [name removed], [name removed] and [name removed] are names that come to mind. They extent their care and concern beyond serving drinks with food. Second, the administrative staff have an open door policy and an open mind when I have a concern. Third, and last, I appreciate that my mom can go out on scenic drives to lunch. Sending an aide to assist those who need extra help is helpful.

It wouldn't be an honest review if I didn't offer some suggestions. During meals and when getting the residents up for breakfast and to bed, three aides are needed. When only two aides are working residents have to wait too long to be helped and if someone needs help going to the bathroom during a meal then it makes it real difficult on the staff left in the dining room. Several residents also need help to stay at a table or to help them eat. If it was your mom or dad you wouldn't want them waiting to go to bed or to the bathroom, would you? My last suggestion is to offer more structured activities on the weekend. The residents are restless. A scenic drive would be nice.

Thank you for all you do and hopefully this review will help you improve this great facility and make it even better.

Review of Willow Lake Place

Caregivers engage residents, encourage participation and help those unable to do things themselves. I've witnessed many times over the top care and compassion for those needing help. Very nice fit for our family.

Feel Like Family at Willow Lake Place

In July 2018, I helped my ill, estranged brother find an assisted living facility. It was challenging because I was not knowledgeable in this arena. The Executive Director and Sales People were amazing. They guided me with knowledge, compassion, patience and caring. The residents are treated like family. The staff really cares about everyone. Even the Administrative Specialist who greets everyone as they arrive or leave is friendly, helpful and uplifting. I was a little skeptical at first, but this kindness and family attitude has continued as we start my brother's eighth month there. He has improved since he moved in because of this incredibly positive environment. There are monthly dinners that family members can join in for an evening of dinner together followed by music. Anyone who lives at Willow Lake Place is very fortunate to have such a beautiful facility surrounded by caring and loving people.

Nice place

Very caring people! They address concerns quickly.

Review of Willow Lake Place

Caregivers engage residents and encourage participation, and help those unable to do things themselves. I've witnessed many times over the top care and compassion for those needing help. Very nice fit for our family.

Review of Willow Lake Place

Willow Lake is a place where the staff not only takes care of your loved one but they care about her/him. Most who work here can step in and do other jobs and they do that regularly. It is a happy place!

Review of Willow Lake Place

Very nice family party. People are very kind and gracious.

Review of Willow Lake Place

Great facility, nice staff and excellent location

Review of Willow Lake Place

Clean, most staff is very considerate! Keep up all of the great activities, it really means so much to them!

They're not perfect but they're getting there!

I am very pleased with this facility thus far. The staff is working with my Mother and they are learning a lot about her and her needs. They have a great supportive administrative staff and they made it easy to work with all of the different people that are there. The only reason why I am not giving them 5 stars is that not everyone is up to speed. They are not perfect, but they are getting there. The staff treats my mom well and they are very caring. The evening staff is tired and seems overworked. They still use an agency nursing staff at night and I would like to see them get fully staffed. For activities, they have things like bible study, exercise classes, church, and times where my mom can get her done. I have also been here during meal time and the food looks good with a lot of variety. They serve things like salmon, chicken, and steak. I would recommend this facility to other families.

Respite Stay With Well

Everything went well for my mothers respite stay here in this community. I did feel she was safe, and in good hands. We did not have any problems, or concerns during her time in this community. This is a community I would recommend to my friends, and family.

To many changes going on

My brother went to Willow Lake and they had just changed ownership and he felt that it would not be a good idea to move our mom there while there are so many changes going on.

Good care when needed

We were happy with the care that we received for the time we needed here. The staff were caring and attentive to the needs we needed at the time. The community is clean with nice enviroment. The meals were appealing. They do offer activities. We would recommend that families tour this community for the care of a loved one.

The Right Choice, Great Fit!

Beautifully clean and well-maintained community that we helped chose for my parents. Well balanced meals. They provide snacks and drinks for the residents between meals. They have plenty of activities available for the residents to participate. My parents were able to decorate their room the way they wanted to. The staff is very friendly and there seems to be good communication between staff and residents. I feel they are in a very safe environment.

Did not like the layout!!

I was not to thrilled with how the set up was at this property. I thought that everything was very small and compacted. The floor plan also was a little awkward, how they had the bedrooms, common areas, and dinning room was not impressive. It just was not the right fit for my mother.

A tour for me

I came to visit this community to possible move it. The staff was nice. The community was clean and maintained. The did have a variety of meals. They offer nice activities. I would suggest families to see this community and get information on is it is what they are looking for when it comes to a loved one.

From the Community

Willow Lake Place is an exceptional assisted living and memory care community in Indianapolis, Indiana. Our stunning community is located off I-465 on the northwest side of Indianapolis near St. Vincent's Hospital, we are also close to fine dining and an abundance of shopping. Indianapolis is a popular place to retire given our friendly people and quality health care services. As the capital of Indiana and the largest city in the state, Indianapolis is a cultural and economic hub offering its residents a high quality of life and opportunities for civic engagement.

At Willow Lake Place, we offer customized care, tailored to meet the individual needs of each resident. We know that each person has come to us with their own stories and unique history and our caring staff takes the time to get to know each person while helping them achieve future dreams and goals. Our well-trained staff is available around the clock to help when needed and encourage independence as much as possible.

Seniors at Willow Lake Place thrive, taking advantage of our luxurious and resort-style services and amenities, which include:

Beautifully manicured grounds with walking paths and gardens
Cozy common areas for residents to socialize and entertain
Assistance with daily activities as needed
Daily social opportunities
Scheduled transportation
Weekly housekeeping and laundry services