St. Francis Home for the Elderly - Cypress, CA

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Customer Reviews

Excellent Care

My loved one (my mother) was placed at this assisted living facility (St. Francis) in Cypress, CA and lived there for two years. The staff was exceptional and met every one of her needs. The administrator, [name removed] was very much involved with our family and was responsive to our concerns. [name removed] took care of the medication and hygien supplies for my mother. That took a lot of stress off our hands. The staff is fully trained and are up to date with Alzheimer's/Dementia/ First Aid, etc. courses. The facility is always clean and very much welcoming to the resident's families. For every holiday and residents birthdays, the staff has celebratory bbq's/birthday celebrations. The facility has an activity person does activities with the residence. I rate this facility beyon great because it met my mother's needs. Our family was pleased with my mother's care at St. Francis Home for the elderly. :)

I think if your loved one is very docile, and doesn't get agitated, then it's a nice place.

For us this was not a good fit. I think if your loved one is very docile, and doesn't get agitated, then it's a nice place. It's clean and well organized, and it's homey, but they don't seem equipped to handle anyone who might be a challenge. My loved one was always clean when I was there, but I believe my loved one was over-medicated, and since they didn't wake up much, they weren't eating much, and lost weight, and was dehydrated. The staff complained to me about the difficulty they were having. When they did the assessment to see if we would be a good fit, they assessed my loved one in their own environment, so nobody had any idea what would happen once we moved in.

Tour 7/28. Clean outside/ F...

Tour 7/28. Clean outside/ Fair inside. Can take care of Moms diet needs. No Cat allowed. Nice staff. Room fair size/small backyard/both St Francis homes look like they need up keep task done. Bathrooms look like they are an afterthought! Very poor floor plan in bathrooms. Mark and I vote NO!