Serenity Apartments at Hickory Hill - Memphis, TN

Room Type Monthly Range* (USD)
Studio

$ X,XXX

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1 Bedroom

$ X,XXX

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2 Bedrooms

$ X,XXX

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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

  • Complimentary Transportation
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Hospice Available
  • Gated Community

Customer Reviews

Nice place

I don't have a lot of hands on experience with the place, but from what I have seen and what I have heard from my loved one they do a fine job here! It's a nice looking place, and the people all seem very friendly. We're satisfied with our choice!

HELP SOMEBODY

Residents who need to live in nursing home live there. Some urinate on furniture in lobby and hang out in the front... No monitoring. Need [removed], experienced with senior elder, care... staff. Director too young....No empathy. Going down fast ...no security. Elevation has abandoned tenants. not enough corporate help and presence ..Rowdy low class tenants live there too. RENT TO ANYBODY TO FIILL THE PLACE UP.....need stronger people to operate facility. too may non- seniors on premises.relatives etc...some living there.

Nice place

We're very pleased with Serenity Apartments at Hickory Hill. Things have gone very well so far my loved one. It's a nice looking, clean place, and the people here are friendly and helpful.

excellent

The staff is just excellent. Any time I call them they are very quick to respond and help out. They had a very nice welcoming party for us. It is a very nice and quiet atmosphere. It is very nice and I like the area. Everything has been good.

happy overall

They are currently doing some renovating so it may be a little while before things get looking nice, and in the meantime there are also not much activities at the time.

Overall I've been happy with the stay here at Serenity Apartments.

I am a little concerned about the security at night because there are a lot of lights out and it's dark.

So there are certainly a few things they could do to improve, but overall I am happy here.

What's Next?

It look & smell wonderful. Only problem, I have been waiting an entire Month for Direct cable services which I included in my 1st Month's rent,but have never received Services. The staff keeps saying. They are working on it. I am a big TV fan ,but have missed all of my Favorite shows. Since this property is being renovated, everything should have been up an Running before allow us to move in.

So far I'm satisfied with personal and the overall environment and the people I've met here.it's a beautiful place

We have been here, taken a ...

We have been here, taken a tour and are quite interested in it.

We chose Heritage Place because their...

We chose Heritage Place because their staff is very friendly, professional, attentive, and seem to really care about their residents. They offer a lot of services to include transportation, and after hour’s emergency services. The also offer a cleaning service that you can have them come in and clean your apartment once or twice a month if you want them to. They provide meal assistance as well. When we talked to them on the phone they set up a time to actually send out a representative to talk to us. The individual they sent out was able to answer any and all questions we had and really made us feel comfortable and feel like they would make it work. We are very pleased with Heritage Place and would hands down recommend it to anyone.

I did visit the Heritage Place and fo...

I did visit the Heritage Place and found it to be a very large, roomy type location

We really liked this one and want to ...

We really liked this one and want to look at it again with her. The one thing that we both loved about this place was the friendliness of the residents. They were all visiting with each other and really seemed to like being there. None of the other places seemed to have that 'homey-feeling' like this one.

Director was so nice it was my first ...

Director was so nice it was my first option until i seen the cottages and i fell in love. a great place also beautiful place too.

From the Community

Heritage Place provides active independent retirement living in a Georgian manor surrounded by rich, lush woods, which envelop this cozy, two-story residential community with a friendly, welcoming atmosphere. It offers residents a selection of formal or casual dining, library, craft area, fitness room, and even a fully equipped computer center with internet access. For residents wishing to host a more private affair, Heritage Place also offers exclusive accommodations for private dining parties on-site.


We are committed to creating and providing our residents with a wide variety of amenities and opportunities to explore, leading to healthier, happier, more satisfying lives.