Penny's Guest Home- Storey - Concord, CA

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Customer Reviews

Don't put a loved one in her care

Don't put your loved one in her care. She has no idea what is going on in her facilities. She keeps adding charges for things that were previously included and refused to provide a receipt. Meanwhile, my grandmother tells me that I have to send her basic personal care supplies or she won't have them. Things like shampoo, vaseline, cough drops - all things that Penny says are included, charges you for and yet does not provide for my grandmother.

I have read one review about Penny's Guest Home in Storey Lane and disagree with the review. Penny is a loving and caring facility owner and cares so much about her residents. She is warm, pleasant, approachable person, and has treated her residents as her family. The caregivers are very caring and experienced. She employs a full time nurse that goes all around her facilities which I like. She makes sure that the needs of her residents are met and very open minded to any suggestion to make her place a home away from home.

Penny was not there when I ...

Penny was not there when I arrived. She forgot the appointment. She was called and showed up within 15 minutes. She seemed more interested in money. Telling me this was her 'high end' home and about how high her mortgage was. All the residents were in their rooms with doors closed. I met one resident in her room watching t.v. Penny suggested placing a wooden stick in the patio door as a security measure so my mom could not get out at night. Patio did not look like it was ever used by resident. I would not place mom here.

From the Provider

Penny's Guest Home is pleasantly situated residential home in a lovely neighborhood in Concord, CA. Our high end assistant living home on Storey Lane offers a quiet and relaxing atmosphere where our guests feel right at home. With six residents in the home, there is much time for community and socialization. To top it all off there is a patio out in the backyard that allows our residents to take in the fresh air and serene environment. Residents at Penny's Guest Home enjoy all the comforts of home while receiving the best senior care they need for their daily activities. We are known for creating a senior living environment where our residents are able to live their life with dignity. We achieve this throughout the day as we help residents to get around. Our caring staff assists our seniors as they get in and out of bed. And throughout the day we help our elderly take care of their toilet, bathing, and dressing needs. We also monitor and administer medication as required. We take pride in creating peace of mind that the senior in your life is being well cared for. Our dedicated and thoughtful staff takes care of all our senior's needs including meal preparation, making sure our guests have three healthy meals everyday that can be catered to their individual diets. This assisted living facility is a pleasant environment where seniors can enjoy and thrive in their golden years. Come and see for yourself how Penny's Guest Home can be a place your loved one can call home in this safe an nurturing community. We look forward to meeting you and the special senior in your life and see how we can create the best senior care environment that meet all of your needs.