Morningside of Branson Meadows - Branson, MO

Room Type Monthly Range* (USD)
Studio

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1 Bedroom

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2 Bedrooms

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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

Customer Reviews

1 Star Customer Service

My mother has been a resident here for about one year. The care she receives is adequate but there have been problems with the management staff refusing to cooperate when certain document have been requested.

Aside from that, my mother complains the food is not good, which is by far her biggest complaint. There is a high turnover of new employees. She makes friends with the staff members and gets comfortable with aides assisting her, but then suddenly their employment is terminated for reasons unknown. Normally medication is administered evenings between 7:30 - 8:00 PM, but sometimes she doesn't receive her medication until after 9:30 PM, past her bedtime. The staff is responsible for ordering medication so she doesn't run out, yet this has happened on more than one occasion requiring me to contact the doctor to have an emergency prescription filled.

Overall the facility is well maintained but the management staff seem inexperienced and inadequately trained in customer service relations. They certainly lack the level of professionalism needed to promote business.