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  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Complimentary Transportation
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Hospice Available

Customer Reviews

Wonderful Assisted Living with emphasis on Japanese Culture

Unique assisted living center where 90% of the residents are Japanese or of Japanese descent.
Kokoro provides both a Western and Japanese menu for each meal, as well as many Japanese cultural activities.
The staff are caring and hard working, and many can speak Japanese. The location right near Japantown SF is also ideal for the residents. This is an assisted living center rather than a nursing home so would not be a good fit for people with severe mobility problems or advanced dementia. Otherwise, it provides a wonderful setting and community, with an emphasis on Japanese culture.


the apartments are nice, but the staff is very lazy, what you can expect here is [Removed] errors, excessive falls with fractures, lazy staff that will ignore your loved one going so far as too yell at them for needing to go to the bathroom, not being sent to the hospital unless staff nurse is on duty if not they will have to wait sometimes for days before being sent out with major change of conditions. the director of resident care has no idea what she is doing, such as telling non medical staff to give glucose tabs when a resident is complaining of symptoms of hyper glycemia, stay away from this place if you care about your family at all. horrible horrible place, [Removed]and lazy. If I could rate them negative stars for quality of care I would.

this place should be SHUT DOWN!!

HORRIBLE HORRIBLE PLACE< avoid this place at all cost! staff is lazy and uncaring, they treat the patients like furniture no as people. The director of resident care is completely ignorant about healthcare. The patients are not being changed or given showers. I have seen patients being dragged away from the dinning room while they are still trying to eat with staff not even bothering to ask if they are done and WANT to leave. The only people who seem to know what they are doing and actually care about the patients is the director of activities ([Removed]) and the staff nurse ([Removed]). I have talked with many other family's of the patients and they have similar complaints about their loved ones not being changed or given showers, being given the wrong meds, falling and getting hurt. Avoid this place at all cost.

Nice Assisted Living Facility in Japantown

They're a nice assisted living place in Japantown. It was a completely different situation that what my mother is in now. It's a nice facility. There are individual rooms and they make the food for you and everything but they don't really treat people with dementia so I didn't think it would be right for my mom.

From the Community

Located in the heart of San Francisco's historic Japantown, Kokoro is a non-profit assisted and independent living community that blends Japanese and American heritage, culture and cuisine through activities, celebrations and dining. Kokoro may be just the perfect solution to meet your needs and interests. Come for a visit or tour and we'll show you our beautifully designed apartments bathed in natural light. Learn about our quality services and caring support -- you'll feel the warmth of our community