Harlow's Help At Home Inc - Placerville, CA has yet not published prices.
Questionable billing policy
We are dissatisfied with Harlow's due to an overtime issue. Harlow's wanted to charge us time+1/2 overtime to use our choice of caregiver when the caregiver exceeded 40 hrs. for the week, even though those hours were not for us. Though the caregiver is entitled to OT, Harlow's should bear that burden. The caregiver only gets a fraction of the rate we pay, so if Harlow's must pass the cost on to us, it should be the actual OT cost, and not 150% of the full rate charged. Very disappointing. We are looking elsewhere for help.