It was about as depressing as you could get.
We used the extended care, which was a temporary rehab situation. It was about as depressing as you could get. Part of healing is having some sense of beauty, or something. It was very depressing. The people were friendly. But there were some pretty serious errors made that didn't seem to be taken seriously, and then the response was that my loved one was being difficult.
From the moment I walked in to visit my dear friend, I was greeted by a staff member with a smile and they escorted me to her room.