Delmar Gardens North - Black Jack, MO has yet not published prices.

Customer Reviews

Denied Admission

If you complaint your love one will be denied admission at the skilled facility. 5hey do not want family members to be involved.

The Residents Need More Interaction!

When i took a tour of this community i was not very happy with what i saw. The residents were just sitting and the staff weren't trying to help them engage in any activities. The staff that i met were nice with me as well as the tour guide. The community was clean. The guide explained the meal plans available that they had.

Delmar Gardens

Local Representative

Thank you so much for taking the time to let us know about your experience. We pride ourselves in keeping our seniors engaged in activities in and out of the community in addition to making them feel secure, loved and important. Realistically, on rare occasion, there may be brief segments of the day where it seems “quiet” – of course this could be because of the time of day or evening, for instance after meal times, after an activity, late evening, etc. Yet, there are times where we may have three activities at once: attending a ballgame with residents, while another group is enjoying musical entertainment in the community and yet another group may be doing a craft in the arts area. Having residents engaged elsewhere may add to quiet time in certain areas of the building. Regardless, we invite you to come back and visit us again and meet our Activity Director.

Cleanliness is an area of great concern especially when caring for the elderly. Being newly remodeled, our staff is proud of the home we provide to our dear seniors and would like to ensure our residents have the same pride. Please feel free to contact me, Cathy Bono, directly at [removed] schedule a lunch or dinner tour and to share in detail your findings so I may address these urgently and continue our 30 year tradition of love, care and understanding in serving our seniors.

This place sucks!!!!!!!!!!

My father has been here for 6 days. He is here for rehab after surgery. Since he has been here he has already done 2 full days of rehab which is great!! He is working hard to get better so he can go home!!! With all that hard work trying to get stronger he has worked up a bit of sweat!! Nice that in these 6 days that he has been here he has not been given a shower or sponge bath!!!!!!! After bringing this to the staffs attention they said that he will receive a shower tonight!! Thank god!! It is now 9:30 at night and still no shower!!!!!!! Guess his sleep isn't valued around here!! So now they are going to make him wait all night to get clean!!!! [removed] So angry I can't put it into words!!!!

Delmar Gardens

Local Representative

We sincerely thank you for taking the time to write about your Father’s experience. We pride ourselves in providing the highest quality of care to each and every resident. Our administration team was made aware of this prior to your addressing in here. We have fully investigated this occurrence and addressed the findings with our management team and nursing staff. This isolated incident has guided us to make improvements to our protocols to ensure the residents’ personal hygiene is addressed in a timely manner to eliminate the possibility of any future occurrences.

We are grateful that your Father has successfully completed his rehab and has returned home. Our therapy team is second to none in the North County area and we are grateful to have had the opportunity to help your Father regain his independence. We hope you will consider using Delmar Gardens North in the future should rehabilitation care be needed.

Sincerely, the Delmar Gardens North Family

From the Community