At Home Care Inc - Burtonsville, MD

At Home Care Inc - Burtonsville, MD has yet not published prices.

Customer Reviews

The office didn't listen to my requests.

The original phone call was very friendly, and a caregiver was available immediately, however because no onsite personal interview was made by the staff, the caregiver did not meet specific requirements we requested. It has been a learning experience if after two weeks the caregiver is unable to work with the patient it is best to review the situation and make whatever changes are necessary. Because this agency deals with contracted personnel it required two checks be written each week for payment. There is no method of keeping track of hours worked. The family did not think the patient had issues out of the norm, and therefore was expecting the caregiver to be prepared for the challenges of normal senior concerns. Because of hearing issues combined with heavy accents, it made communication difficult and didn't allow for good rapport between caregiver and patient, or a very happy environment.