You must first ownership of your business's profile on SeniorAdvisor.com (see Claim Your Business Profile Above).
Note: Photos and videos can be of any format and size. They will automatically adjust to the desired file and format.
Download the review postcard template, or order prepaid review postcards to get more reviews. You must first ownership of your business's profile on SeniorAdvisor.com (see Claim Your Business Profile Above).
To Download the Review Postcard Template Online:
To Order More Paper Prepaid Review Postcards:
Fill out the order form below, and have review postcards sent to your office. Postcards come in packs of 25, please use a separate line on the form for each pack. If you need more than 100 postcards (4 packs) please email firstname.lastname@example.org.
Postcard Order Form:
Send an email to share with your residents, patients and prospects to get more reviews for your business. You must first ownership of your business's profile on SeniorAdvisor.com (see Claim Your Business Profile Above).
Once you claim ownership of your business's profile on SeniorAdvisor.com, you or whomever you designate, will be notified via e-mail when a new review has been posted for your business. The e-mail will provide a link to your Administrative Web Page which displays your reviews and outlines the steps to respond.
Please remember notification emails will be sent to the email you enter upon claiming your business profile, so please ensure you use an e-mail address that will be monitored regularly.
Print out your unique review acquisition flyer and share it with your residents, patients and prospects to get more reviews for your business. You must first claim ownership of your business's profile on SeniorAdvisor.com (see claim your business profile above).
Unfortunately, even the best senior care service will receive a negative review every now and then. While each circumstance is unique, we recommend the following:
Respond to the review. Address the issues raised. Consumers do not expect every customer will have an ideal experience with any service provider. In fact, consumers tend to trust reviews more when they see both positive and negative feedback. What is important to those searching for senior care is that the organization acknowledges and addresses concerns.
Dilute the negative review with positive reviews. The next step is to drown out the negative review with the positive. We can help facilitate this in a number of ways, including using SeniorAdvisor resources to reach out to residents, patients and/or families. We have seen service providers quickly drive positive review volume through such myriad activities as email campaigns, calling campaigns, community review parties, resident ambassadors, and more. SeniorAdvisor.com offers free tools to help senior care services get reviews - via email or via printable flyer/personalized URL.
To expedite the review process, please indicate in your email to email@example.com the senior service provider, the review concerns and include a link to the review page.
Yes, businesses can reference their SeniorAdvisor.com reviews on their business website. We ask is that you cite SeniorAdvisor.com as your source, the way you would anytime you use content from a third party. The standard convention for online citations is the site name and a link to the original content. For offline citations, the site name (SeniorAdvisor.com) will suffice.
Creating an account with SeniorAdvisor.com is quick and easy to do. There are many benefits to having a personal account, including the additional tour features and the ability of posting business reviews.
To create an account through the SeniorAdvisor.com website:
After creating an account through SeniorAdvisor.com you will be free to view businesses, schedule tours with communities and write reviews.
I found several businesses that have great reviews and I would like to tour them. Is there a professional I can contact?
Yes, there is! If you have a list of businesses that you would like to tour but desire an expert opinion, you can call (866) 333-7320 to speak with one of our professional Senior Living Advisors for free.
Our families may select an overall star rating and individual star ratings for specific senior care service qualities. The SeniorAdvisor.com rating system scores on a range from 1 to 5 stars, with 5 stars equal to the highest rating and 1 star equal to the lowest rating.
Registered users that have toured or are otherwise familiar with a senior care service may write a review that will be published on that company’s page. All Reviews must meet our Reviewer Guidelines.
Writing a review for a senior care service:
Note: SeniorAdvisor.com will use both technological and human processes to screen for valid customers.
Yes, reviews can be edited but it may take one or two business days for your edits to show on the site.
Updating or editing a review you've already submitted:
If you left a review without creating a SeniorAdvisor.com account, but want to update/revise your review, please email firstname.lastname@example.org.
SeniorAdvisor.com is unique in that we verify reviews prior to publishing them, we are committed to providing a reliable and truthful experience for our consumers and our communities, which we accomplish by ensuring that nearly 100% of the reviews on our site are verified by staff as the first-hand experiences of real customers or visitors.
Reviews are designated as unverified, verified by the Community or verified by SeniorAdvisor.com. Reviews designated as verified by community are from community partners actively inviting reviews through tools on SeniorAdvisor.com. Reviews designated as verified by SeniorAdvisor.com are from customers referred to the business by A Place for Mom, Inc. or one of its affiliates.
All reviews are reviewed by a human curation team prior to publication, and SeniorAdvisor.com reserves the right to publish or remove reviews from the site at any time. Some of the things our curation team may remove are: offensive language, personally identifiable information, and claims that could be considered libelous. We will not publish reviews that allege felonious conduct that resulted in bodily harm, but we will bring them to the attention of our legal counsel. We also do not publish reviews written by current or past employees.
To reset your password:
At this time, we are a site for self-guided research on senior care options, but do not make recommendations ourselves. If you are interested in a free, personalized senior care consultation, please call (866) 333-7320 to talk to a local advisor who will work with you to find options based on your specific needs and budget.