Personal-Touch Home Care Inc - White Plains, NY has yet not published prices.
the director seemed very understanding and tried to accommodate my parents at first. The coordinators in the office were terrible communicators.
DO NOT USE PERSONAL TOUCH
One star for the director who seemed very understanding and tried to accommodate our needs. The coordinators in the office were terrible communicators. Calls would not be returned. Often a new aide would show up without prior notification. Some of their aides made their own needs a priority over those they were there to help. The aides would make more mess than those in need and not clean up after themselves. Often lacked patience and compassion for those that they were there to help. Finally, the last aide did not show up one day on time and was more than one hour late with no advance notice from the coordinator. This agency is expensive but does not deliver! It was not until we hired a new agency that we realized how bad this agencies' aides were. There are aides that are properly trained to be respectful and perform their duties with compassion and respect. This agency is not one of them. I was disappointed that a Place for Mom referred them.