We are calling you now to better understand your needs.
Mr. [Removed] has been very helpful, patient, kind, and accommodating during the process of getting my family member moved in. When we visited Highland House the first time, two residents that we happened to meet in the hallway gave very positive feedback about living there. It is a relatively small facility where each resident receives personal attention.
Not very good. Said it was the first time anyone wanted to sample a meal. Administrator lied and covering up something.
Mr. Kelly, the administrator, is so kind and good with the residents.