We are calling you now to better understand your needs.
- Minimum Age of Accepted Residents
- Activities Onsite
- Indoor Common Areas
- Meals Provided
- Nurses on Staff
- Podiatrist Available
- Complimentary Transportation
- Activities Offsite
- Outdoor Common Areas
- Beauty & Barber Services
- Pets Allowed
- No Smoking Allowed in Private Areas Indoors
- No Smoking Allowed in Public Areas Indoors
- Wheelchair Accessible Showers
- Hospice Available
- Respite Available
- Resident Parking Available
- Male Residents Accepted
- Female Residents Only
Nice Place, but Lacking Qualified Staff
This Board & Care Home looks really nice. It seems clean and well-equipped. It is in a safe neighborhood.
Our issue involved the administrator, Irma.
She changed the monthly $ amount (costs) depending on which family member she spoke to. This seems to dubious to us.
We were not made aware of the fact that there is an impending ownership change. Apparently Irma, an administrator, is attempting to buy the license from the current owner. That means a fundamental change, and we're not sure, based on working with her, that she has sufficient experience to manage Dad's care and the that of the business.
We were told everything was in order, but it wasn't until 4pm on a Friday--we were scheduled to move Dad on Saturday morning--that we learned IRMA had changed her mind about Dad. This essentially cost us $1500+ to keep Dad where he's at for 3 days until we regroup and find a better place. No reason was given why Irma did not contact us in a more timely manner.
If Irma has medical qualifications of any kind, we are not aware of what they might be. Evidently, she misread Dad's medical record, then she argued with the medical staff and refused to take calls from Dad's Doctor. Again, issues of communication, trust and responsibility.
Communication with Irma was poor.
Trust issues are poor.
The folks at ManorCare told us that Advacare will be taken off their list of Board & Care Homes.
Advacare is a fully licensed, full service provider of respiratory, sleep therapy, and home medical equipment. It has locations in Beaver, Ridgeville, Uniontown, and Aspinwall, Pennsylvania and a toll-free number and website for full access of their services. For those who needing their services, Advacare offers a broad range of selections in the latest medical equipment complete with delivery and set-up within one hundred miles. Advacare has 24-hour customer care representatives that can answer general questions about their products and the services provided. Advacare is a Medicare provider that can get most equipment delivered to those who need it quickly. Advacare also offers products for those who need sleep apnea equipment, bariatric equipment, as well as wound care products, and bed systems for all needs. Advacare is a overall home medical equipment provider that will get the job done for its clients with the highest standards of quality and professionalism.