How to Get Around Dallas Without Driving

Dallas’ size is part of what makes it such an interesting place to live. However, without a car or a way to drive safely, getting around the city can be a big hassle. If you or your loved one don’t drive, there are other options. Dallas’ public transportation, senior care providers, service organizations, and taxi fleets give you several ways to get from point A to point B, and several points in between.

DART

Dallas Area Rapid Transit (DART) serves Dallas and 12 surrounding cities with bus, rail, streetcar, and curbside service (by reservation). Seniors with a valid DART ID card are eligible for reduced daily, two-hour and monthly passes. The discounted Senior Citizen Annual Pass offers a year’s worth of unlimited rides on DART as well as the public transportation systems in Fort Worth and Denton County. DART buses are ADA-compliant and include spaces to securely anchor wheelchairs. Service and guide dogs are permitted on all DART vehicles.

Taxi services

For transportation to and from the airport and around town, an on-demand option is taxi service. Licensed taxi services in the Dallas area, including Yellow Cab, Henry’s Cab Service and On Time Taxi Cab, allow passengers to make advance reservations online and by phone, and some allow customers to pre-pay for rides taken by another person—a great option for people who want to provide a professional driver and door-to-door service for a parent or loved one.

Specialty senior transportation services

Many homemaking and home health services offer their clients transportation to and from appointments and errands. In Dallas, Home Helpers, BrightStar Care, and September Services make a point of promoting their senior transportation offerings online. The advantages of using a senior care service for rides include the option to have the driver use your car or his or her own vehicle, knowing your driver if he or she is also your caregiver, companionship and help while shopping, and the freedom to make as many stops as you need along the way.

Ride-sharing services

Uber and Lyft both operate in Dallas, which means smartphone-savvy seniors and their family members can set up rides in advance, get rides on demand, and get door-to-door services. Make sure you understand how each company’s pricing works, especially during peak demand times like rush hour, when “surge pricing” kicks in and can dramatically raise fares.

Personalized help to find the right ride

My Ride Dallas is the team effort of more than 90 Metroplex agencies who want to help older adults and people with disabilities with transportation access. If you’re having trouble finding transportation or fitting it with your schedule, the My Ride team can help build a customized ride plan to help you get around town.

The group’s Get a Ride Guide is a free 36-page booklet you can download or print. It covers the many ride options available in Dallas, from the city’s public transportation system to accessible vehicle rentals and local driver safety programs. Caregivers and seniors can also take a Mobility 101 training session to learn about county transportation services.

The Texas Department of Aging and Disability Services offers seniors help to find safe rides. Medicaid recipients in the Metroplex can call 1-855-687-3255 to arrange rides in advance for healthcare needs. You can also call 2-1-1, the state’s Health and Human Services line, to find out what’s available near you.


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