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Social Security for Dallas Seniors 

Social Security plays a big role in the lives of many retirees, and Dallas is one of the regional hubs for the Social Security Administration. If you need help with a lost or damaged Social Security card, want to apply for benefits, or have another issue, there are several offices around town you can visit, toll-free numbers you can call, and a long list of services available online.

Dallas Social Security offices

There are 4 Social Security Administration offices inside the Dallas city limits:

In North Dallas at 10824 North Central Expressway

Downtown at 1301 Young Street #240

In South Dallas at 2530 South Malcolm X Boulevard

In far South Dallas near Duncanville at 2475 Cliff Creek Crossing Drive

The toll-free number for all Social Security offices is (800) 772-1213. TDD service is available at 800-325-0778. Both lines are answered Monday through Friday from 7 am to 7 pm Central time. There are more SSA offices in Balch Springs, Grand Prairie, Waxahachie, and other Metroplex towns and cities. To find the office nearest you, plug your zip code into the SSA’s online office locator.

Social Security services for seniors

Your nearest Social Security office can help you get a replacement Social Security card if yours is lost, or an updated card if you change your name. The staff members there can also help you get a replacement Medicare card if yours gets damaged or is lost.

Older adults under age 65 who receive Social Security disability benefits may be eligible for the SSA’s free “Ticket to Work” program that helps participants develop their workplace skills and find work while continuing to receive benefits. In the Dallas Region, the program is run by Area Work Incentive Coordinators. For more information, contact the North Central Expressway office toll-free at (866) 592-3688, extension 20626.

The Dallas Region’s public affairs staffers can deliver presentations in English and in Vietnamese to local groups about Social Security. To request a speaker for your club, neighborhood group or senior living community, email Angie Hoquang at the Young Street office or Sarah Schultz-Lackey at the Office of the Regional Commissioner.

Online Social Security tools

Even if you live near a Social Security office, in-person visits can take time. To save time and travel, you have the option to take care of many Social Security-related tasks online. You can:

Request a Social Security card replacement

Estimate your future Social Security benefits

Learn whether you’re eligible for benefits now

Apply for benefits

See your Social Security statements

Appeal disability claim decisions and follow up on your appeals

There are other tasks you can do online, including blocking online and phone access to your Social Security information—a crucial financial privacy step for victims of identity theft and domestic abuse. You can also create a secure My Social Security account that allows you to view your lifetime earnings record, download and save your statement data, and see your current estimated retirement benefits.

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