An abundance of suggestions and tips are included in this guide to help with the process of choosing a funeral service provider after a loved one has passed. The funeral rights of consumers outlined by the Federal Trade Commission (FTC) and the ways in which they provide protection are covered. Additional highlights include creative ways to save money on funeral expenses.
When dealing with the stress and emotions following the death of a loved one, it is comforting to know that the Federal Trade Commission (FTC) protects consumers and their rights when shopping for funeral service providers. A series of laws outlined within the FTC Funeral Rule highlight acceptable business practices that funeral providers must adhere to when selling services to consumers. Features of the FTC Funeral Rule include:
Consumers are not obligated to pay for funeral service arrangements that come in a package plan when it includes items they do not want to purchase.
Consumers have the option of purchasing a burial container from a source other than the funeral service provider that is administering the requested services.
Funeral service provides must give consumers a written statement that provides details of all costs and expenses for arranged services before making payment.
Funeral homes must inform consumers of any potential legal issues arising from the use of a cemetery or crematory in writing.
Dignity Memorial is one place that consumers can turn to for helpful information and tools when looking for the right funeral home or service provider. Dignity Memorial has an online network of resources that includes a search tool to locate funeral homes in the San Jose area. Two providers within the San Jose region include Oak Hill Funeral Home & Memorial Park and Willow Glen Funeral Home. The featured listings provide an overview of available funeral arrangement services and options.
The Better Business Bureau (BBB) offers another helpful resource to explore when searching for funeral service providers. The BBB’s online directory includes listings of funeral homes and similar providers within San Jose and the surrounding areas. The businesses posted on the BBB site include several accredited service providers along with ratings and reviews.
Using a checklist to help you select funeral service arrangement features will come in handy and it will help you save money. The Federal Trade Commission’s (FTC) has a funeral pricing checklist on their website that is an excellent tool when budgeting for funeral expenses. Print out the checklist and use it to narrow down your service feature options so that you only pay for the necessities.
Other things you should look for when shopping for a funeral service provider is to be aware of upfront costs. Items such as flower arrangements, music, and obituary notices may require consumers to make cash advance payments. According to the Federal Trade Commission’s FTC Funeral Rule, service providers must disclose information about extra fees to consumers. If rebates or discounts are available, funeral providers must also reveal this information.
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