The Social Security Administration (SSA) provides seniors as well as disabled individuals with financial assistance in the form of retirement benefits, supplemental security income, and disability benefits. The Raleigh area has a Social Security field office that is available to provide local residents with onsite support for a variety of services.
There is one Social Security Administration field office that serves the Raleigh area:
4701 Old Wake Forest, Raleigh, NC 27609
The Social Security Administration has an online locator tool that tracks the nearest office using a zip code look up feature. The contact information for the Raleigh office includes a designated toll-free number (877)-803-6311 and TTY/TDD number, which is (919)-790-2773. The Raleigh office is open for business Monday, Tuesday, Thursday, and Friday from 9:00 a.m. to 4:00 p.m. with Wednesday’s hours posted as 9:00 a.m. to 12:00 p.m.
The main website for the Social Security Administration also has two toll-free numbers posted for those individuals that wish to contact the main agency office directly. The regular toll-free number is (800)-772-1213 and the TTY/TDD phone number is (800)-325-0778. Support team representatives are available during the hours of 7 a.m. and 7 p.m. Monday through Friday. The regular toll-free number offers automated recorded information 24 hours per day.
The Social Security Administration provides individuals with a wide range of services that are accessible both online at their website as well as in person at their local field office. Seniors and the disabled that may prefer to work one-on-one with a support team representative can visit the Raleigh field office in person to get needed assistance.
Specialized services include everything from requesting a replacement card for one that was lost or damaged to making a name change. Field office representatives can help individuals with the initial process of applying for benefits. This includes completing all the necessary forms and paperwork along with the required documentation to get them started.
The online tools provided by the Social Security Administration offer guidance and also answer many questions that individuals often have when applying for benefits. Some examples of online resources include:
Learning more about eligibility for disability benefits Find answers to questions about how part-time work affects benefits Explore the Ticket to Work Program Check the state of your appeal decision Learn about survivor’s benefits Find out how your pension may affect benefit rates Discover how to sign-up for direct deposit for your benefits
The online tools provided by the Social Security Administration (SSA) are your one-stop source for just about everything you may need to apply for benefits and get information to help resolve problems or issues. For those individuals that are nearing retirement age, the SSA has several calculator tools to help you learn what your benefit rate will be based on the age when you decide to stop working.
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