We have created this guide, which includes a variety of informative resources and tools, to help consumers with the process of choosing a funeral home and making final arrangements. Included is an overview of the Federal Trade Commission’s FTC Funeral Rule and the ways in which it helps to protect consumers and their rights. Suggestions and tips on how to budget and make arrangements more affordable are additional highlights.
When a consumer shops for and purchases funeral services, they are protected under the guidelines of the Federal Trade Commission’s FTC Funeral Rule. The laws are effective at monitoring the business practices of funeral homes and similar providers and mandate the ways in which they must diligently conduct business with the public. A few highlights of the FTC Funeral Rule include:
Consumers have the right to receive information about a funeral provider’s services and costs directly over the telephone without any obligation to purchase them.
Funeral homes must provide consumers with a General Price List (GPL) during onsite visits that they can keep outlining service options and costs.
Funeral homes must tell consumers about any legal requirements for services and or burial arrangements when using a cemetery or crematory.
Embalming is not a required service that consumers must purchase. Alternative options to preserve a body prior to burial or cremation include refrigeration.
We have collected some of the best resources available to help you with the process of finding a funeral service provider. One of our top picks is Dignity Memorial, which maintains a nationwide network of more than 2,000 funeral homes, cemeteries, and similar providers. You can use Dignity Memorial’s search tool to locate services in the Memphis area, two of which include Memphis Funeral Home and Memphis Memory Gardens.
Another excellent online resource is the 50-state listing of informative brochures maintained by the Funeral Ethics Organization (FEO). The FEO website provides links to PDF documents for each state including Tennessee that you can read online or print off that offer information about funeral arrangements, burials, cremation, embalming, and more. If you are in search of an accredited funeral service provider, visit the Better Business Bureau’s (BBB) directory of funeral homes for the Memphis area. Their listings include businesses that have an A+ rating based on levels of customer satisfaction.
There is a variety of ways to cover the costs associated with making funeral arrangement services. Prior planning is important at least from the perspective of informing close family members about any special service options you would like to have. You can save money on unnecessary service arrangements if you know how the deceased wanted matters handled prior to their passing.
Comparison-shop and contact several funeral service providers to find out how much they charge. You can save hundreds if not thousands of dollars with a little common sense and some savvy shopping strategies by only buying what you need and comparing prices among providers. Have the Federal Trade Commission’s (FTC) funeral checklist handy to help you narrow down your choices and budget for the expenses.
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