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Best for non-combative loved ones
When this facility evaluated my Father they said they would be able to take care of him and they had the resources to deal with his combative nature. My Mother agreed and she paid the non-refundable $7,000 community fee. It hasn’t even been two weeks and they have already said to leave him in the hospital until his medications get fixed and then he can come back. They are trying but I think they are over their heads. In the middle of the night, I get urgent phone calls telling me to come to the facility to calm my dad down. I’m there every night from 11 p.m. to 5 a.m. trying to calm him down. I told the nurses that I think this is the wrong place for my Father and they disagreed with me. However, yesterday I demanded a meeting and they told me that I may be right. This is a good facility for residents who are non-combative and need memory care. It’s a good facility and they have a locked down unit with attentive staff.
Excellent Management and Staff
I love that Village Park has very organized management and an excellent staff that is very synchronized and communicative. I feel that their management coherence is really the key to their success. I think that the food is good as well, and they do well gearing their food to the resident’s needs. When I visit, I see that activity director the residents in various things, and I think they do a good job keeping everyone involved in the crafts, group games, music, and other activities. The people have been exceptional at Vintage Park, and I’d definitely recommend the community for that reason.
A caring staff
Mom is doing ok at Vintage Park. The staff pays attention to the needs of the residents. I have good communication with them. They are helpful with mom's medication. They have a primary care person that visits so she does not have to leave for appointments. They offer a variety of food options and she seems to like the food. They offer daily activities and encourage her to participate. The community is clean. I liked that they worked well with the out of state place she moved from to make it a good transition for her.
Compassionate and Caring
Moving my mother into Vintage Park was by far one of the hardest things I've had to do. Mom definitely did not want to go but she needs the care and couldn't get it at home. Vintage Park employees have definitely made it easier by being very understanding and compassionate. Since she's moved in we are still able to pick her up to spend time with the family when she is not participating in activities. Mom likes the food and even though she would rather be home, she is getting the care she needs.
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