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Customer Reviews

Food Is garbage

My mother-in-law moved into The Dorchester several years ago and initially was happy with the people, staff and food. Now her only complaint is that the food is terrible. When she moved in the food was quite good but now the food in Cottonwoods tastes better. We are looking for another place to move her. I would NOT recommend The Dorchester to anyone. Please be aware the sample meal they served us before she moved in was a total con job. Yesterday’s lunch was a hot dog bulk wiener with no bun.

Like a good healthy food, NOT at the Dorchester.

I've thought long and hard about doing a review on this facility. My Mother is a resident.
Lately the building has been going through a lot of construction, for Seniors this is so difficult, I've seen sick residents in hallways sitting in a chair as their room was being torn apart and they had to leave until the work was done.
The food has been just horrible, they were told it was going to be catered as the kitchen had to be torn apart. Feeding anyone the meals these senior have had to eat, is mind blowing...sandwiches everyday made with high salt meats.
Dinner of pizza, Chinese food, hotdogs, and deep fried food.
Very small salads and no fresh vegetables.
Very small meals, especially salads or anything that might be healthy. All the cheap food you want.
I've talked to some residents who are actually intimidated to complain, this is a sad situation.
The Dorchester changed hands, and the old residents have told me it's nothing like it use to be, down hill all the way.

Review of The Dorchester Kelowna, BC

The staff at The Dorchester are very kind, compassionate and caring. The building is well maintained and has a homey feel when you walk through the door. This is a very nice community.

Very easy transition for my parents

My parents moved in a month ago, I was worried because they are a bit shy to meet new people. Very soon they made friends and enjoyed every delishious meal together. They also used the transportation to get around instead of replying on me, it is most helpful. the only problem was the phone number didn't get changed over as promised, they are still working on it. The staff are so friendly and professional too!

The Dorchester A place to feel like home

is lovely. A place you can feel proud to put your relatives in.

Its a place where a younger person would feel fine going into. Very much like a home.

From the Community

Revera – The Dorchester has a reputation for providing a high standard of retirement living in Kelowna, B.C. The dynamic environment is a credit to the level of engagement here, as seen by the commitment of the longtime staff and the active social life of the residents.

The Dorchester is a friendly retirement community in every way – even pet-friendly – creating a warm and inviting atmosphere. The elegant community is centrally located just minutes to the downtown core and stunning Okanagan Lake. That makes it easy to enjoy the great parks, beaches, restaurants, galleries and cultural activities. For added convenience, transportation is also provided for personal appointments and shopping.

The Dorchester is part of the Revera family, one of North America’s leading and most trusted providers of seniors’ accommodation, care and services since 1961.